Fashionkingzz Reviews 

295
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

worst company I’ve ever ordered from Took 4 weeks to send out order then apparently it gets lost by dpd , ask for a refund and it doesn’t happen just constant lies and has the cheek to call me and g... See more

Company replied

Rated 5 out of 5 stars

The customer service from these guys is always spot on. The product quality is top tier and never had any issues. Would definitely recommend ordering with Fashionkinzz.

Rated 5 out of 5 stars

Customer service spot on couldn’t fault these guys at all, helped in every way they could with sizes ect top end sports wear all latest an exclusive sets,trainers an to top it off I was due to go on h... See more

Rated 5 out of 5 stars

Everytime I have used this business it’s been 5 star service and definitely delivered on quality. I recently purchased a set which I had standard delivery on, I received my parcel next day which the o... See more

Company replied

Company details

  1. Clothing Store

Written by the company

all the latest sportswear!


Contact info

3.9

Great

TrustScore 4 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(295)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered a ASICS set t-shirt and shorts…

Ordered a ASICS set t-shirt and shorts and only received the t shirt had no reply’s from fashionkingzz I’ve emailed and DM on instagram and still nothing will not be ordering again from this company absolute joke

16 September 2024
Rated 1 out of 5 stars

awful company

awful company

5 September 2024
Fashionkingzz logo

Reply from Fashionkingzz

Hi Scott,

Thanks for taking the time to leave a review I can see a full refund for the 1 missing item was already issued to you this week!


Thanks

Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company. Don’t bother.

9 September 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi,

Thanks for taking the time to leave a review we have requested your info so we can help!

Thanks

Rated 1 out of 5 stars

Wouldn’t even leave one star if it was…

Wouldn’t even leave one star if it was an option !! Three weeks later only half an order received. Don’t bother to reply to emails and if they do it’s takes days. Just blatantly taking advantage out of customers. Wish I’d read the reviews before placing an order as the items were birthday presents which I had to replace with some other things the day before my partners birthday (which he didn’t even ask for)

You should be ashamed of yourselves taking people’s hard earned money. I will be reporting to the ombudsman today!!

8 August 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Jen,


Thanks for taking the time to leave a review please email us at support@fashionkingzz.com so we can help get this resolved!


Thanks

Rated 1 out of 5 stars

Do not buy from this company SCAM

Do not buy from this company. I’m not doing anymore online shopping, sent me a Fake Medium Nike outfit…. It doesn’t even fit small, it’s children clothing they send out! Disgusting behaviour I don’t know how they get away with it. I will be reporting this company and taking legal action. I have asked for a refund and to return the item… no reply. Hopefully we’ll close this business down by the end of this year.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Order number 10071

Order number 10071

I ordered 2 ASICS sets and a Nike miller vest and I only received one of the tops out of the sets needs to get a shift on go on holiday soon and I want the sets before I go 🤣cheers
Already emailed aswell

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Order #6390

Order #6390
Ordered a Nike miler t shirt back in August 2023 for my boyfriends birthday yet I never received and after all my dm’s being ignored they kept saying it will be processed 😂it’s my money but they need it so much more than me clearly.
I would still appreciate a refund but I may take this to small claims which will be for them to decide as I’ve had enough.
This company is disgusting and honestly if you buy from them buy at your own cost you will never ever receive your item or refund.
Have all messages to back what I’m saying up
Disgusting

14 August 2023
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Em,

Thank you for taking the time to leave a review if you could please get in touch with us on support@fashionkingzz.com we would be more than happy to help resolve this!

thanks

Rated 1 out of 5 stars

Been waiting for my parcel for 6 weeks…

Been waiting for my parcel for 6 weeks haha wouldn’t waste your money on these lot.

18 April 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Jay,

Thanks for taking the time to leave a review here if you could email in to us on support@fashionkingzz.com we can help resolve this!

thanks

Rated 2 out of 5 stars

Not received

Ordered on 11th april, a gift for my partners birthday, estimated 5-7 days. After about 2 weeks i sent a email asking for a update for my order, eventually got a response to be asked for my order number and theyd look into it. Heard nothing for another few weeks so messaged on instagram, was again asked for my order number, no reply so messaged back and was told they were looking into this for me, that was 21st may- a whole month n a bit after my order was placed. And still recieved nothing.

11 April 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Caitlyn,

Thanks for taking the time to leave a review if you could email in to us on support@fashionkingzz.com we can help resolve this!


thanks

Rated 1 out of 5 stars

I ordered a Nike set for £80

I ordered a Nike set for £80, 5 weeks ago, paying an extra £5.99 for quick delivery. No tracking information despite many email enquiries and still no delivery. The odd intermittent email response with ‘we’ll look into it’ clearly a fraudulent company - it’s disgusting how they can get away with it

3 April 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Lou,

Thanks for taking the time to leave a review here if you are still having issues please email in to us on support@fashionkingzz.com!


thanks

Rated 1 out of 5 stars

Disappointed

2 weeks on and still have no item, no tracking order. I saved up my hard earned money to buy this jacket for my son who has been asking me for so long for the specific type. I’m devastated at how they can treat people like this. Company have emailed and asked me to take my previous review down but haven’t let me know where my order is. Told me 2 days ago they will check with Royal Mail but no response since. I want proof they have dispatched my item, they seem like they spend the money you send them and don’t get anything in return. You have lost me as a customer and have gutted my son

28 April 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Steph,

Thanks for taking the time to leave a review if you are still experiencing any issues please email in to us on support@fashionkingzz.com.


thanks

Rated 1 out of 5 stars

The WORST. 4 MONTHS to Receive goods


Order #6885 confirmed
Items not sent.
31/1 email stating the item has been sent that day
5/2 email stating they didn’t have the item in stock but it is in now ready
28/2 email stating they were delayed and the item now going out.
6/5 still no item. Drafted and ready to submit small claims court case and they can incur the legal fees to resolve.
6/5 company has now contacted me to say they will send the goods or refund. I will review and update once I have the goods.

6 May 2024
Unprompted review
Fashionkingzz logo

Reply from Fashionkingzz

Hi Stuart,

Thank you for leaving a review and updating it multiple times, I can see that you have had multiple items delivered by our company and we have stayed in touch with you if you have any more issues please email in to us!

thanks

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