Charlottegracejewellery Reviews 1,547

I was so excited to receive my rings based on the photos. Unfortunately, I was disappointed with both rings. The “gold” was so “yellow” it made it look fake. The silver ring combination didn’t make... See more

I thought this was a true small business when I purchased the jewelry but as soon as I ordered from here there were several other "mother daughter business" listed on my husband's FB feeds with the sa... See more

I bought several different earings, some were going to be Christmas presents for my grandaughters and some for my self. I wore the gold hoop to a wedding for the first time and lost one because the c... See more

I ordered the emerald cut gem stone mounted in gold. When received I thought the gold looked very fake. I notified the company and they offered me store credit for another piece of my choice. I ord... See more

I think they're going into liquidation. I asked to return three of the 5 items I bought, because the clasps didn't work. Charlotte Grace's emails were considered and empathetic, I can say that f... See more

The jewelry I received was nothing more than inexpensive costume jewelry. You get what you pay for. I am in the process of trying to return 2 pair of earrings since the snap bar closures were not work... See more

Very disappointed in the quality of the product, nothing like the pictured or described product. The earrings that was suppose to match the earrings were flat printed material not the stone pictured i... See more

I ordered 4 pairs of earrings. Unfortunately, only one pair is wearable because the other 3 pairs are way too long and/or heavy looking for my ears. (I have a pixie hairstyle and a small face.) I did... See more

Ordered two of the ‘vintage silver cubic beads bracelets’ I was so disappointed with the bracelets. Doesn’t look like the picture at all. The bracelets were elastic, and so cheap looking. What I th... See more

The bracelet feels like premium jewelry. The build quality, the polish, and even the weight give it such a rich feel. But the price was very reasonable for the quality I received. It’s clear the brand... See more

Actually was quite surprised! After ordering I read many negative remarks. I would say the only issue was quality of products but most of the rings I got and necklaces were as advertised. The gold i... See more

Hi I love all the jewelry I have bought. The pictures shown of the jewelry are beautiful...seeing the jewelry in person the pictures don't show them justice. Absolutely beautiful. The experi... See more

I appreciated the email communication. The notes let me know the progress and status of my order. Very pleased with quality of jewelry. Minus one star-Disappointed the earrings I ordered did not co... See more

I was sure i was being scammed after some of the reviews i read. I did indeed get my order. I took them days to return any emails? I am not really happy with the items. I doubt that I will be wea... See more

Do not purchase! They are NOT what you see on their page. My vintage ring is not so vintage, but instead a bright yellow shiny ring with the antiquing. The jade colour necklace is also not vintage.... See more

Sorry but the rings look cheap. The gold is definitely not the correct color. The stones were much bigger than the ad, and frankly, they look gawdy. The product came late, after I had already received... See more

This online company goes under two names ..Charlotte Grace, and Amanda Oliver, with photos that are clearly aimed to build trust in shop front and female owner and daughter of these companies. But the... See more

The rings I bought are cheaply made and look even cheaper. AND They are smaller in size than I requested making them play jewelry for my 9 year old granddaughter. The earrings are trash- plastic paint... See more

Awful! Stay away from this so-called company. I wish I had done my homework prior to purchasing. Like others, I received an email tracking information. The ring is costume jewelry - at best. I se... See more

Your company is a completely fraudulent company. Your product is neither manufactured nor shipped inside the USA as you claim. The silver and blue earrings I ordered were gold and blue and twice as... See more

The rings came through looking very nice , not hollow feeling. So I am one to test the product, because the site says jewelry will not tarnish, so I kept mine on when I took my bath, and after a week... See more

I purchased a cute pair of earrings as a gift for my daughter and she loved them! The quality seems great for a reasonable price. I would recommend giving this company a try.

I loved the packaging. Ready to gift. The styles were as appeared on the site and all fit perfectly. I will enjoy gifting them in a lottery style game to my daughters and granddaughters.

Every piece was beautiful and well made.I am very happy with my order highly recommended.Only problem is it takes a while to receive. Thank you.

My order came to me in a timely manor. Which is something that is important to me. The quality of my ring blows me away. I absolutely love it.

Several posts to let me know that my order was ‘in progress’. Everything looked great when it arrived.

From the order to the delivery, things ran very smoothly. I'm impressed with the quality of the items I purchased and am very pleased.

It took almost 2 weeks longer to deliver than told and the rings seemed thinner in picture and my rings are about 1/2 a size tight. I would suggest order a tad bigger

The rings were pretty and fit well. Unfortunately the finishes started to change after a couple of wears. The earrings, however, were not of good quality. The "hand hammered" part was just a washer... See more

Delivered in a timely manner, beautiful design of the ring, but I didn’t even put it on for 10 days and the band is already turning from gold to silver???

The earrings are good quality and fair price. I will say much larger than I expected to be but they are very cute/pretty.

One ring looks nothing like it does on the site. I understand that something’s can change but this is a total different ring that just looks cheap. And not hand made at all. And another ring was chipp... See more

DON’T BUY FROM THIS COMPANY THEY ARE NOT WHAT THEY SEEM. So, you have looked at the website and it looks lovely, well it’s fake. The jewellery is not handmade, looks cheap, badly made. Try getting you... See more

This is rubbish- a charming picture and pretty images are misleading. Slow delivery, poor quality and not real silver, not even plated so a misleading description. My earrings are twice the size I ima... See more

Chalking up another terrible review of Charlotte & Grace jewellery. I cannot say strongly enough how I would like to dial the clock back, and check out reviews of this company before making a purc... See more

Complete scam. Ordered items look nothing like the ad and all from China definitely not hand made. I complained tried to get money back and return goods and was told I would have to pay for them to re... See more

I love the designs, unlike anythng you find in the stores. I especially like the hook type earrings.

All jewellery arrived and it’s ‘nice’, but 24 rings all thrown in a bag, as were 12 pairs of earrings, not in their own pouch but all mixed together. It’s ‘tinny’ cheap costume jewellery - with a pair... See more

I received my Necklace and Ring it was of good quality and was delivered in a timely manner. Thank you and keep up the good work!!

Ordering was easy and shipping was exactly as expected! The rings I ordered are beautiful!

I was very disappointed with the necklaces I had ordered – they are nothing like what was advertised on your website. I was excited thinking this would be my Christmas present from my child to m... See more

Received my order but wish to return and order a different size. No return information on website says you have to send an email. I've sent three so far, Received a reply to the first one that they... See more

To Whom it May Concern, I am very unhappy with my purchase and jewelry from this business. Not only is it CLEARLY not handmade as promised and promoted, it doesn’t even match the pictur... See more

Buyer beware!!! This is a scam business disguised behind a professional looking website. I ordered multiple pieces of this supposedly hand crafted jewellery, only to receive cheap, imitation copies o... See more

I communicated that I had inadvertently ordered two rings, vs one but I never had a reply back as to how to get one of these rings back to them and a credit or refund.

This was the first and last time that I will use this company and I wish I had read the reviews before purchasing. Everything everyone else has said was my experience too. From point of order to... See more

Very disappointed with the earrings I have received. Poor quality cheap and nasty. I thought I was buying from a Mother and Daughter who's workshop was based in Glasgow UK but my parcel came from Lon... See more

They have a nice variety. Very slow getting it. When I asked for help I did get a reply and the order was lost , so the company did resend my order for free . This was about 45 days later. I liked t... See more

The ring looked very nice on the photo, silver with gold threads in the middle. The blurb said thatbthis was a cottage industry closing down, and it was for me reasonable to expect an £80 ring reduced... See more

This is another scam company from ASIA. SURPRISE! SURPRISE!!! The advertisement is 100% false. They will not provide information on how to send their substandard jewelry back. They have no intention o... See more