I really like Fanatical's bundles, with discounts... Well, I like walking through every item in bundle, compare prices with Steam, select optimal items I'd like to take. Had no issues with them, exc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'm a huge fan of Dynamite Entertainment's Comic Book offerings and as long as you keep adding new offerings I'll keep buying. I also love series you've released in the past from Darkhorse Comics, Elf... See more
Company replied
I’ve been buying games from Fanatical for quite a few years now, to the point I still remember when they were called BundleStars, ages ago. They’ve never done me wrong, and still have some of the deep... See more
Company replied
Bought the "Into Games Charity Bundle 2026" game bundle because two games I want were in it. It was a bit pricy, $15, I'd prefer if it was $13 or $12 instead (and my bank charged me a $0.15 Foreign Tr... See more
Company replied
Company details
Written by the company
Fanatical's a trusted global platform for PC game keys, software, ebooks, comics and eLearning bundles. With official partnerships across thousands of publishers and developers, Fanatical ensures every purchase is 100% genuine and secure for complete peace of mind. Unbeatable value is what sets Fanatical apart. They offer incredible deals on thousands of PC games across Steam, Epic Games, GOG and others. Fanatical also offers game bundles, software tools, creative resources, comics, and e-books, all at competitive prices that make discovering something new affordable and exciting. The team works hard to curate diverse bundles and promotions across AAA titles, indie gems and professional software that have delighted millions of customers. Beyond great prices, Fanatical is committed to excellent service and digital keys are delivered instantly and reliably. The website is easy to navigate, and the checkout is seamless, secure and available in a wide range of currencies and payment types. Reviews appreciate the transparency, trustworthiness and responsive support that make shopping stress-free. Fanatical has a passionate community of gamers and learners who return again and again for the quality, value and reliability offered. By combining authenticity with outstanding deals and customer care, Fanatical has become a go-to destination.
Fanatical.com
Written by the company
- About Fanatical
- We’re on a mission to help gamers from all over the world find the best games at amazing prices. From blockbuster pre-orders and chart-topping new releases to best-ever daily Star Deals and bundles, we are Fanatical about bringing you the best deals on the planet! Come and browse over 9,750 games, all licensed directly from the official game publishers and developers.
- Our Community
- We have an active Fanatical community of 2.5 million passionate gamers. Why not check out our Fanatical Facebook, Twitter or Steam Community pages and join in the conversation? Or keep up to date with our Fanatical Blog or email newsletter.
- Instant Download
- Access your game keys immediately and start playing! No waiting, no fuss.
- Our History
- Up until 1st November 2017, Fanatical was called Bundle Stars, which we launched in 2012 and built to become one of the web’s most prominent and popular digital game stores. Fanatical is owned and operated by Focus Multimedia Ltd., (part of Fandom.com), a leading retailer and publisher based in the UK. We have been partnering with talented developers and publishers of all sizes since 1995, and have shipped over 100 million officially licensed game keys to date.
Officially Licensed Keys
Guaranteed official keys for ALL purchases from Fanatical!
All game keys are officially and legitimately licensed from our publisher/developer partners. We will never sell grey keys.
Contact info
The Studios, Lea Hall Enterprise Park, Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, Rugeley, United Kingdom
- Opening hours (UK time): Monday to Friday 9am to 5.30pm; Friday 9am to 3.30pm
- support@fanatical.com
- www.fanatical.com
4.7
Excellent
83K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good alternative to 'grey sites'.
With game prices getting heftier these days, many gamers, such as myself, are beginning to outsource to second hand markets to avoid steep barriers to entry. Sites like Fanatical have helped me get cheaper prices from a more legitimate source, often even discounted preorders, without having to go through hoops. They also sell older titles for cheap, making it a genuine option for many looking for buying keys without the questionable legality involved. Just some of the titles I've purchased from them include the original Resident Evil 2 (1998) and 3 (1999), and preordered 9 (Requiem) for fairly resonable pricetags. Kudos.
17 March 2026
Unprompted review
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We appreciate the continued support and the kind words! We're happy to be part of your gaming journey!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Happy to hear that you had a great experience. Enjoy the games!
Kind regards,
Customer Support Team
Been buying games on Fanatical for…
Been buying games on Fanatical for years now. Always had a great experience with no issues.
Discounts, and bundles are fantastic. Being able to get a bunch of games on my and my wife’s lists at these prices helps with the hobby.
9 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating and the continued support! We hope to bring you even more bundles and games for you to enjoy!
Kind regards,
Customer Support Team
Legit and official Key Seller
Its a legitimate Seller of Legit Keys, works with publishers and developers, no shady stuff there.
5 April 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! It's great to hear you recognize our commitment to working with publishers and developers for legit keys. We aim to keep things straightforward and trustworthy.
Kind regards,
Customer Support Team
Steam keys worked well and knowing that…
Steam keys worked well and knowing that I have 14 days to return any product and received a full refund if I’m wary about my purchases definitely makes me feel safe about trusting the website.
9 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! It's great to hear that the Steam keys worked well for you and that our return policy gives you peace of mind. We appreciate your trust in us!
Kind regards,
Customer Support Team
Have buught 5-8 times evertime i have…
Have buught 4-8 times evertime i have got my products, no problems. very straightforward and trustworthy place to buy the things you want.
I alwas got my products without any problems and instantly without delays.
20 March 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! It's great to hear you've had such a hassle-free experience with your purchases!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We aim to make things easy for our customers!
Kind regards,
Customer Support Team
Great prices and discounts
Great prices and discounts, easy to use and always quick. Couldn't ask for more.
9 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Awesome to hear you find the prices and discounts great and that the site is easy to navigate.
Kind regards,
Customer Support Team
Nothing but praise for these guys!
9 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Great to hear you’re enjoying your experience with us!
Kind regards,
Customer Support Team
Great Discount
Glad someone's petting the pooch that Humble Bundle screwed. Frequent bundles keeps me visiting and purchasing.
17 February 2026
Reply from Fanatical.com
Hey there"
Thank you for the 5 star rating! Glad to hear you're enjoying the bundles and finding great discounts with us. We aim to keep things fresh and affordable for gamers like you.
Customer Support team
The mystery boxes can get you good stuff but its rare that you do
The mystery boxes can get you good stuff but the chance of getting it is low because there's so many 1-2 dollar games you get, other than that its great other than not having some games i want.
29 November 2025
Reply from Fanatical.com
Hey there
Thank you for the 4 star rating! It sounds like the mystery boxes can be a bit hit or miss for you. We’re always looking to improve the selection, so we appreciate your feedback on that.
Customer Support team
It Couldn't Be Easier
Fanatical is always a super easy Steam experience. I love that it's seamless after purchase. Once you pay, you expose your Steam key, and you don't even have to leave the Fanatical site to redeem it. One click to add the game to your Steam account. It couldn't be easier!
8 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Sounds like you’re enjoying the smooth ride with the Steam keys! Easy access is the name of the game, and we're happy to hear it's working out for you.
Kind regards,
Customer Support Team
Super quick and easy
Super quick and easy. Great prices and huge selection, not to mention the discounts. Good stuff.
8 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Love that you found the prices and selection to your liking! Always nice to hear when things are quick and easy too.
Kind regards,
Customer Support Team
Definitely Gonna Buy From Them Again
I was very skeptical about trusting them but they didn't disappoint at all
I received the key immediately and was able to redeem it without any problems
10/10
Definitely gonna but from them again
8 July 2026
Reply from Fanatical.com
Hey there,
Thank you for the 5 Star Rating! It's great to hear that your key arrived quickly and that you had a smooth redemption process. We appreciate your trust and look forward to having you back for more gaming!
Customer Support team
I made a mistake and the support fixed…
I made a mistake and the support fixed it in a few hours - I expected days. Always happy with the excellent service at Fanatical.
7 July 2026
Reply from Fanatical.com
It’s great to hear that our support team was able to resolve your issue so quickly. We always aim to provide prompt assistance, so it's nice to know you feel happy with the service!
Customer Support team
Always a great experience
The best prices, quick processing, and I have never had any issues with any of my purchases, thanks Fanatical!
8 July 2026
Reply from Fanatical.com
Hey there,
Thank you for the 5 Star rating! Great to hear you've had a smooth ride with your purchases and enjoyed our prices! We’ll keep the good vibes going.
Customer Support team
Always an easy process and good deals
Always an easy process and good deals.
Fanatical has not let me down. Keys work. Deals can be great. Recommended.
7 July 2026
Reply from Fanatical.com
Hey there,
Thank you for the 5 Star Rating! Great to hear you’re finding good deals and that the keys are working for you! We’ll keep the easy process going for your future gaming needs.
Customer Support team
Great, Reliable Gaming Marketplace
The great prices, ease of payment, and speed of code retrieval were all excellent. The value for adding the mystery bundles is also a pleasant surprise.
3 July 2026
Reply from Fanatical.com
Hey there,
Thank you for the 5 star rating! It’s great to hear you found the prices and speed of code retrieval to be excellent. The mystery bundles can definitely add a nice twist to the shopping experience.
Customer Support team
Very good with price
25 January 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Great to hear you're finding good prices on our site!
Kind regards,
Customer Support Team
Good selection and value and the…
Good selection and value and the payment process was excellent. Activation was also very straight forward.
6 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! It's great to hear you found our selection and payment process excellent, and that activation was straightforward for you. Enjoy your gaming!
Kind regards,
Customer Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.