Fanatical always gives a good experience. Theyre the best place to shop for games since too often, games on regular stores are full price despite their age. They also embrace good causes, like the cha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Fanatical for years. Not one bad key, extra cost, or need for customer service. Never. I also like that they are an authorized store, which ensures the keys are coming from the ri... See more
Company replied
Used frequently since 2024 without issue. Great pricing and massive selection. Have managed to snag 70%+ discounts on games not discounted on Steam, and even small discounts on pre-orders and purcha... See more
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Bought the "Into Games Charity Bundle 2026" game bundle because two games I want were in it. It was a bit pricy, $15, I'd prefer if it was $13 or $12 instead (and my bank charged me a $0.15 Foreign Tr... See more
Company replied
Company details
Written by the company
Fanatical's a trusted global platform for PC game keys, software, ebooks, comics and eLearning bundles. With official partnerships across thousands of publishers and developers, Fanatical ensures every purchase is 100% genuine and secure for complete peace of mind. Unbeatable value is what sets Fanatical apart. They offer incredible deals on thousands of PC games across Steam, Epic Games, GOG and others. Fanatical also offers game bundles, software tools, creative resources, comics, and e-books, all at competitive prices that make discovering something new affordable and exciting. The team works hard to curate diverse bundles and promotions across AAA titles, indie gems and professional software that have delighted millions of customers. Beyond great prices, Fanatical is committed to excellent service and digital keys are delivered instantly and reliably. The website is easy to navigate, and the checkout is seamless, secure and available in a wide range of currencies and payment types. Reviews appreciate the transparency, trustworthiness and responsive support that make shopping stress-free. Fanatical has a passionate community of gamers and learners who return again and again for the quality, value and reliability offered. By combining authenticity with outstanding deals and customer care, Fanatical has become a go-to destination.
Fanatical.com
Written by the company
- About Fanatical
- We’re on a mission to help gamers from all over the world find the best games at amazing prices. From blockbuster pre-orders and chart-topping new releases to best-ever daily Star Deals and bundles, we are Fanatical about bringing you the best deals on the planet! Come and browse over 9,750 games, all licensed directly from the official game publishers and developers.
- Our Community
- We have an active Fanatical community of 2.5 million passionate gamers. Why not check out our Fanatical Facebook, Twitter or Steam Community pages and join in the conversation? Or keep up to date with our Fanatical Blog or email newsletter.
- Instant Download
- Access your game keys immediately and start playing! No waiting, no fuss.
- Our History
- Up until 1st November 2017, Fanatical was called Bundle Stars, which we launched in 2012 and built to become one of the web’s most prominent and popular digital game stores. Fanatical is owned and operated by Focus Multimedia Ltd., (part of Fandom.com), a leading retailer and publisher based in the UK. We have been partnering with talented developers and publishers of all sizes since 1995, and have shipped over 100 million officially licensed game keys to date.
Officially Licensed Keys
Guaranteed official keys for ALL purchases from Fanatical!
All game keys are officially and legitimately licensed from our publisher/developer partners. We will never sell grey keys.
Contact info
The Studios, Lea Hall Enterprise Park, Wheelhouse Road, Brereton, Rugeley, Staffordshire, WS15 1LH, Rugeley, United Kingdom
- Opening hours (UK time): Monday to Friday 9am to 5.30pm; Friday 9am to 3.30pm
- support@fanatical.com
- www.fanatical.com
4.7
Excellent
83K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
I really like Fanatical's bundles
I really like Fanatical's bundles, with discounts...
Well, I like walking through every item in bundle, compare prices with Steam, select optimal items I'd like to take.
Had no issues with them, except some purchases were marked for manual verification, but that takes couple hours.
26 June 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Glad to hear you enjoy our bundles and the price comparisons! Those manual verifications can be a bit slow sometimes, but we aim to keep things smooth for you.
Kind regards,
Customer Support Team
Streamlined discounts
The site is quite streamlined, although there's a LOT of scrolling. The discounts vary a lot, some are a bargain, while others are rather unimpressive.
11 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 4★ rating! It’s great to hear you found the site streamlined, though we understand the scrolling can feel like a lot sometimes. We'll keep working on our discounts to make sure there are more bargains to find!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Looks like you snagged some solid value, even with that missed Steam sale! Glad to hear you’re finding good deals with us.
Kind regards,
Customer Support Team
I have no problems with Fanatical
I have no problems with Fanatical. They're good in my book.
16 March 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! It's great to hear you’ve had a smooth experience with us!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Great to hear you appreciate the wide variety of games and our prices! Happy gaming!
Kind regards,
Customer Support Team
Easy to navigate
Easy to navigate, search and find what I was looking for, with great price.
11 July 2026
Reply from Fanatical.com
Nice to hear - thanks for leaving the review
Customer Support team
Reply from Fanatical.com
It's great to hear that you found our prices and checkout process to be so smooth.
Customer Support team
I'm a huge fan of Dynamite…
I'm a huge fan of Dynamite Entertainment's Comic Book offerings and as long as you keep adding new offerings I'll keep buying. I also love series you've released in the past from Darkhorse Comics, Elfquest, etc. Comic books are the main reason I keep coming back. As far as games go, I love mystery point and clicks in the style of Big Fish Games and Cryptic games as ell as games based on anime series.
10 July 2026
Reply from Fanatical.com
Hello,
Thank you so much for the 5 star review!
We're so glad you had a great experience. We'll keep doing our best to give you great deals. Hope to see you again soon!
Kind regards,
Customer Support Team.
Great discounts for games
4 July 2026
Reply from Fanatical.com
Hello,
Thank you for taking the time to rate us. Glad that you got a good deal!
If you encounter any problems, do not hesitate to reach out to us. We are happy to help!
Kind regards,
Customer Support Team
I bought my first game from Fanatical…
I bought my first game from Fanatical and I wanted to buy that same game copy for a friend but it wouldn't let me unless I was on a different WiFi which was a little annoying but other then that had a good experience with Fanatical
10 July 2026
Reply from Fanatical.com
Hello,
I'm sorry to hear that the website experience has caused you frustration.
We truly appreciate your feedback, as it helps us understand where improvements may be needed.
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We're happy to hear you are satisfied with our speed of service!
Kind regards,
Customer Support Team
Fantastic
Fantastic. Great value for 3 very high rated games. One of them being fairly recent.
10 July 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Awesome to hear you found great value in those high-rated games. Happy Gaming!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We appreciate your support and hope you enjoy many more gaming adventures!
Kind regards,
Customer Support Team
Excellent sale prices
Excellent sale prices, cheaper than alternatives and main platforms, quick and efficient delivery.
29 June 2026
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! Great to hear you found our sale prices better than the alternatives!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you so much for the 5 star review!
We're so glad you had a great experience and enjoyed our game and comic selections. We'll keep doing our best to give you great deals. Hope to see you again soon!
Kind regards,
Customer Support Team.
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We aim to provide the best experience and value to gamers like you!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We hope to bring you more deals and bundles in the future!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating and the kind words! We hope to bring you more offers to enjoy!
Kind regards,
Customer Support Team
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We're glad you had a wonderful experience shopping with us! We aim to make it easy and enjoyable for gamers like you!
Kind regards,
Customer Support Team
Very good alternative to 'grey sites'.
With game prices getting heftier these days, many gamers, such as myself, are beginning to outsource to second hand markets to avoid steep barriers to entry. Sites like Fanatical have helped me get cheaper prices from a more legitimate source, often even discounted preorders, without having to go through hoops. They also sell older titles for cheap, making it a genuine option for many looking for buying keys without the questionable legality involved. Just some of the titles I've purchased from them include the original Resident Evil 2 (1998) and 3 (1999), and preordered 9 (Requiem) for fairly resonable pricetags. Kudos.
17 March 2026
Unprompted review
Reply from Fanatical.com
Hello,
Thank you for the 5★ rating! We appreciate the continued support and the kind words! We're happy to be part of your gaming journey!
Kind regards,
Customer Support Team
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