I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If Fairwinds makes the process any easier, there will be no process. I requested a car loan refinance at 11pm using the phone app., which was extremely easy and by 5pm the next day, it was done and pr... See more
Company replied
We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... See more
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Setting up an account was easy and the customer service was great and not overbearing. The app and website are easy to use. The interest rates are competitive compared to my big bank I previously used... See more
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Company details
About FAIRWINDS Credit Union
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contact info
3087 N. Alafaya Trail, 32826, Orlando, United States
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.5
Excellent
240 reviews
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Unattractive CD rates
Not keeping up with the times for CD rates. I have placed my money elsewhere
30 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share this, and we're sorry that our CD rates fell short of what you were looking for. Our team keeps a close eye on the market to ensure we're offering competitive rates that bring real value, and we regularly feature CD specials that may be worth exploring. You can find our most up-to-date rates at www.fairwinds.org/rates, and we also offer competitive rates on our deposit accounts. If you'd like, a member of our team would be happy to discuss the options currently available. Feel free to reach out to us at 800-443-6887 or via Secure Chat or Secure Message within FAIRWINDS Online or Mobile App.
I like the interest rate
I like the interest rate. At first it was difficult to get the checks scanned and sent in correctly. I finally got the hang of it.
29 April 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience! Knowing that our interest rates have made a good impression and that mobile check deposit has become a smooth part of your routine is wonderful to hear.
Online banking has been user friendly.
29 April 2026
Reply from FAIRWINDS Credit Union
It is nice to hear that our online banking has been easy to use for you! Thank you for your feedback.
Walmart has been stealing 19.95 a month…
Walmart has been stealing 19.95 a month out of my account. I had ZERO notice. I bought one thing on line over a year ago. I received 2 emails from them, confirmed on what was purchased and notice of delivery. Not a damn thing sayin, we are charging you 19.95 forever. Nothing sayin WTF the 19.95 is for, so, well over 300 $ has been stolen and yall did jack effinshit. I don't even want to give one effin star. I will be closing the account. Glad I am before I put 500th in.
22 April 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience. We understand how frustrating unauthorized card charges can be. Our team reviewed the situation and discussed available options and next steps. A member of our Card Services team will reach out to you tomorrow, May 1, 2026. Please be on the lookout for their call. We appreciate your membership and look forward to assisting you.
Efficient with transactions
Efficient with transactions, communicates well with alerts, love the saving feature as well.
1 April 2026
Reply from FAIRWINDS Credit Union
We are happy to hear that our transaction process, account alerts, and savings features have all been a positive part of your experience! We look forward to continuing to deliver that same experience for you!
Great bank!!!
Every time I go to Fairwinds I am greeted with smiling, kind people. They are knowledgeable and they process my transactions quickly and professionally. I have been a member of Fairwinds for over 20 years.
29 April 2026
Reply from FAIRWINDS Credit Union
Thank you for your loyalty and for taking the time to share your experience! Hearing that our crew greets you warmly, handles your transactions efficiently, and does so with professionalism is exactly what we aim for at FAIRWINDS.
Basic, Local CU
The associates are professional and polite. However, their rates on products are not competitive. My family and I get better deals online.
29 April 2026
Reply from FAIRWINDS Credit Union
Thank you for the feedback. We’re sorry our current rates didn’t meet your expectations. Our team closely monitors market trends with the goal to offer products and services our members find valuable. You can always review our latest rates at www.fairwinds.org/rates to stay up-to-date. If you’d like help reviewing your options, please contact us at 800-443-6887 or connect with us via Secure Chat or Secure Message in the FAIRWINDS Online or Mobile App.
Online banking is so easy
I use online banking and find it extremely easy to use. On the occasion when I have had to call to speak to a customer representative, they have always been extremely courteous and made sure that all of my questions were answered.
29 April 2026
Reply from FAIRWINDS Credit Union
Thank you for experience! Knowing that our online banking has been easy to navigate and that our crew has been courteous and thorough in answering your questions is great to hear. We look forward to continuing to serve you!
Reply from FAIRWINDS Credit Union
Thank you for the kind words! Excellent service is what our crew strives for, and we're glad that has been your experience!
I was not so savvy when I started...
When I first started I was not so comfortable using the website so I call customer services, they answered all my concerns took the time to show me what I needed and now I enjoy the ease of the website, I do not have to guess where I need to go to find what I'm looking for.
Thank you so much!
5 December 2025
Reply from FAIRWINDS Credit Union
Thank you for this positive feedback! It's great to hear that our team was able to support you along the way and that our website has become a tool you enjoy using.
Always helpful people on the phones…
Always helpful people on the phones rates are much better for certain things I am just all around happy
29 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that our crew is helpful and our rates meet your needs. Thank you for sharing your positive experience!
Wonderful experience- Walter the teller…
Wonderful experience- Walter the teller at the Nova branch in Ormand Beach Fl. Was wonderful- now this is my main banking institution-
20 April 2026
Reply from FAIRWINDS Credit Union
Thank you for the kind words! A great experience with our crew is always something we strive for, and hearing that it made a difference for you is rewarding.
I am happy with the acct that was…
I am happy with the acct that was recommended to me and look forward to doing business with them in the future.
27 April 2026
Reply from FAIRWINDS Credit Union
It's great to know that the account recommendation was a good match for you! We look forward to continuing to serve you and supporting you along the way. Thank you for this feedback!
When using bill pay the amount should…
When using bill pay the amount should be deducted from registry at the time saved, not when account sent out.
29 April 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, we take member feedback seriously, and we appreciate you sharing your Bill Pay experience. A crewmember has already left a message and looks forward to connecting with you to offer assistance and explore alternative solutions that may better meet your needs. We hope to speak with you soon.
Everything is pretty easy with…
Everything is pretty easy with Fairwinds. I like the bill pay features, and high yield savings account. I only got fees and almost no interest on my money from the big banks.
29 April 2026
Reply from FAIRWINDS Credit Union
Making banking simple and beneficial for you is something we care about. We're glad our Bill Pay feature and high yield savings account have been a good fit for you. Thank you for sharing your experience with us!
I have been banking with Fairwinds for…
I have been banking with Fairwinds for over 30 years and highly recommend then to my friends and family!
29 April 2026
Reply from FAIRWINDS Credit Union
We appreciate your years of loyalty and we're thankful that you continue to share your experience with those around you. Thank you for your support!
I do not like the fees or tax refund hold
I do not like the fees for checking, also did not like the 3 day hold on my tax refund direct deposit.
24 March 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. A manager has attempted to contact you via phone to better understand what occurred and assist in resolving this matter. Please feel free to reply to their call at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
I wish there were more branches…
I wish there were more branches close to me in the Tampa area.
I want to open an account for my child, unfortunately I’m not able to do so as I have to do it on a weekend and the nearest branch is in Kissimmee FL.
So for now an other institution is taking advantage of our financial needs, by providing a very simple not satisfactory service!
For the rest I truly enjoy doing business with FCU.
27 October 2025
Reply from FAIRWINDS Credit Union
At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We have attempted to contact you via phone and email to better understand what occurred and assist in resolving this matter. Please feel free to reply to their message or return their call at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
VERY user-friendly website and when I…
VERY user-friendly website and when I call, I can always reach a live person.
2 April 2026
Reply from FAIRWINDS Credit Union
We believe banking should be simple and personal, and hearing that both our website and service are delivering on that is rewarding. Thank you for highlighting your experience.
Service is great
Service is great. The mobile app is great. The website is great. The best financial institution I have ever used.
29 April 2026
Reply from FAIRWINDS Credit Union
It's wonderful to know that your overall experience with FAIRWINDS has been a positive one across the board. From our digital tools to our service, we aim to make every interaction simple and dependable. Thank you for the kind words!
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