I had no experience with setting up a high yeild online account and everyone i dealt with went above and beyond to help me. They answered all my questions and some I wasn't aware I should have asked.... See more
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Review summary
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Reviews shaping this summary
If Fairwinds makes the process any easier, there will be no process. I requested a car loan refinance at 11pm using the phone app., which was extremely easy and by 5pm the next day, it was done and pr... See more
Company replied
We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... See more
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Setting up an account was easy and the customer service was great and not overbearing. The app and website are easy to use. The interest rates are competitive compared to my big bank I previously used... See more
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Company details
About FAIRWINDS Credit Union
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FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Contact info
3087 N. Alafaya Trail, 32826, Orlando, United States
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4.5
Excellent
239 reviews
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I love everything about Fairwinds
I love everything about Fairwinds. I've been with then since the early 2000s. Wouldn't go anywhere else. Thank you Fairwinds for being so great!
30 April 2026
Reply from FAIRWINDS Credit Union
Thank you for the feedback and for being with FAIRWINDS since the early 2000s! Over two decades of trust is something we are proud of, and we remain committed to delivering the same great experience for years to come.
Reply from FAIRWINDS Credit Union
We're happy to hear that our website and crew were helpful and friendly. We appreciate your positive feedback.
Easy and Safe Money Management
The application between my two accounts have made it easy and safe to transfer money
29 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that transferring money between your accounts is easy and you feel safe doing so. Thank you for sharing your positive experience with us and we are always here if you need any help!
Good online banking and no charge ATM…
Good online banking and no charge ATM at Publix locations. on those rare occasions when I must be in person it is difficult because I moved and the local partner could not help.
15 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you sharing your feedback! Knowing our online banking and Publix ATM access have worked well for you is great to hear. To help with in-person banking near you, please visit www.fairwinds.org/support/shared-branch-banking or give us a call at 800-443-6887. We'd be glad to help you find the most convenient partner location!
I started using Fairwinds because of…
I started using Fairwinds because of Dave Ramsey and had just started a high yield savings with a different bank. The banking app I was using was going through some changes that required I find a new bank for a while when I saw Fairwinds on the Ramsey show. Everything that I use functions great BUT I find the budget portion of your website very hard to use and I can't get it work fine tune to match my monthly budget. That is really the only reason I do not give 5 stars. What I would LOVE to see is Fairwinds partner with Qube+ Money to streamline their upcoming Qube Checking portion of their service. That one partnership would cause me to give 10 stars and refer everyone I know :)
30 April 2026
Reply from FAIRWINDS Credit Union
Thank you for taking the time to share your your experience. A manager has attempted to contact you via phone to discuss your feedback. Please feel free to return their call at your earliest convenience. We appreciate your recommendations and are always here to talk through any remaining concerns.
Customer service great
Customer service great. Options excellent. Using card has been a challange for NO REASONS yall can explain . We buy $100’s from one store and use at a Dollar store and decline charges. Used at another store , declined. Yall claim vendors machines? Nope. I couldn’t use at a Publix using iPhone, Apple Watch , then went to car to get physical card. Tap didn’t work. Swiped worked? Same at Costco , tapping not working but insert did. Simply put all options should work without issue and we’re tired of the excuses. Never had issues with other CU but their service was terrible. Yall are kinda opposite. Please fix and maybe we can keep yall and keep referring in our Financial Peace classes we teach all year.
22 April 2026
Reply from FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by your card being declined. A manager has attempted to contact you via phone to better understand what occurred and assist in resolving this matter. Please feel free to reply to their call at your earliest convenience. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
Above and beyond
Everyone was so helpful and willing to work with me even through difficulties. Where many lenders might pass they helped me achieve my refinance and were great overall to work with.
24 April 2026
Reply from FAIRWINDS Credit Union
We appreciate the kind words! Our crew is committed to helping you work through the details of your financial journey, and we are glad that dedication showed during your refinance experience. Thank you for choosing FAIRWINDS.
Reply from FAIRWINDS Credit Union
Thank you for the review! We are glad that your experience with FAIRWINDS has been a positive one across the board.
Fairwinds has helped me with my various…
Fairwinds has helped me with my various needs, from having a savings, to facilitating large wire transfers, to helping me find the best auto insurance coverage.
30 May 2025
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience! It is great to know that FAIRWINDS has been a helpful resource across so many areas, from savings to wire transfers to auto insurance coverage. We look forward to continuing to serve you.
Easy app and good interest rate.
Easy to use app, good interest rate, and overall aligns with our financial goals.
20 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you sharing your feedback! Knowing that our app and interest rates are supporting your financial goals means a great deal to us. We remain committed to providing the tools that help you thrive.
Great customer experience!
30 April 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience! Providing you with exceptional service is at the heart of everything we do.
The feeling of honesty and security
The ease of using a local branch partner. The quick response in CS. The feeling of security.
So far it’s all been great! It would be nice to receive free checks even if only a few and it would also be nice to have an actual membership card that I can use at your Branch Partners so I don’t have to write it on a piece of paper.
29 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that you appreciate our shared branch partner access and member service! Thank you for the suggestions regarding complimentary checks and a membership card to be used when visiting partner locations. We appreciate you sharing your feedback, which helps us continue improving the experience we provide our members.
Your check scanning system for deposits…
Your check scanning system for deposits is a bit frustrating.
16 April 2026
Reply from FAIRWINDS Credit Union
Hearing about your experience using the mobile check deposit feature within the FAIRWINDS Mobile App matters to us, and we appreciate you taking the time to share it. A crewmember has already reached out and is looking forward to connecting. We would welcome the chance to discuss alternative deposit options that may be a better fit for you.
Reply from FAIRWINDS Credit Union
Thank you for sharing your experience! It is nice to hear that our product is simple to use and user friendly for you.
Banking with FAIRWINDS has been…
Banking with FAIRWINDS has been completely stress free. Customer service has been efficient and resourceful.
30 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that your banking experience has been stress-free! It's great to know our member service has been efficient and resourceful for you. Thank you for your feedback.
Good service from branch and on line
15 April 2026
Reply from FAIRWINDS Credit Union
We're happy to hear that you had a positive experience with our service both at the branch and online. Thank you for your feedback.
I have been a member of this bank for…
I have been a member of this bank for years now, and for all the major banks that I have done buisness with ,this bank by far is the very best of the banking buisness,no matter what problem I may have with my account ,I can call 24 hours a day, 365 a year and one of the great customer service representatives not only handle my problem with great concern and care,but also provide a quick and helpful solution, now that I live most of the time overseas, this is a very welcoming thought that even abroad my bank still looks out for me and takes care of my needs, thats,why when I come home I always stop in to say hi and give my whole hearted thanx to the staff in appreciation, I will never ever change my bank, I will stay with this one until God calls me home
1 January 2026
Reply from FAIRWINDS Credit Union
Thank you for your continued trust in us over the years! Whether you're calling from abroad or stopping in to say hello, our crew is always glad to be there for you. Providing thoughtful service and a quick solution every time you need us is exactly what we aim to deliver, and we look forward to continuing to serve you!
I like the goals setting part of the…
I like the goals setting part of the app so you can lay out money to achieve small goals throughout your life
27 April 2026
Reply from FAIRWINDS Credit Union
Thank you for sharing this! Knowing that our goal-setting feature has been a helpful tool for mapping out your financial journey means a lot to us. We're glad it's been a positive part of your experience!
Reply from FAIRWINDS Credit Union
We're delighted to hear that you had an excellent experience and appreciate our savings rates. Thank you for your positive feedback!
Unattractive CD rates
Not keeping up with the times for CD rates. I have placed my money elsewhere
30 April 2026
Reply from FAIRWINDS Credit Union
We appreciate you taking the time to share this, and we're sorry that our CD rates fell short of what you were looking for. Our team keeps a close eye on the market to ensure we're offering competitive rates that bring real value, and we regularly feature CD specials that may be worth exploring. You can find our most up-to-date rates at www.fairwinds.org/rates, and we also offer competitive rates on our deposit accounts. If you'd like, a member of our team would be happy to discuss the options currently available. Feel free to reach out to us at 800-443-6887 or via Secure Chat or Secure Message within FAIRWINDS Online or Mobile App.
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