very straightforward to order and book online. However, I would have preferred to have available calendar to be viewable earlier in the process. Good prices when compared to other local tyre centres
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Review summary
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What people talk about most
Reviews shaping this summary
We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more
I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more
I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. V... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Aston House, Boulton Road, SG1 4QX, Stevenage, United Kingdom
- 01438 746633
- www.f1autocentres.co.uk
4.4
Excellent
44K reviews
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Getting the job sorted.
I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. Very friendly staff and appreciated getting the job sorted without a booking.
4 August 2026
Unprompted review
GOUGING
Have EVIDENCE (plenty) that Formula One OVERCHARGES by a Huge Margin, e.g., THREE TIMES as much for a Brake Job, which I REJECTED...This is called Gouging!
15 July 2026
Unprompted review
So easy to book MOT
7 August 2026
This centre have some excellent men on…
This centre have some excellent men on site in particular one gentleman who helped me after my tyre blew out as I had just got to Newport Pagnell. They didn’t have the tyre in stock and he agreed to take his time and fit a temporary spare to allow me to get back to where I was coming from to get a new tyre put on at no cost . Thank you very much you don’t understand how much you helped me that day to the person with such kindness thank you you are a true asset to any organisation
15 June 2026
Unprompted review
Very easy to use booking system and…
Very easy to use booking system and very pleased with previous work on family vehicles done by the staff at this centre
6 August 2026
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Poor communication, broken promises, and chasing a refund for undelivered tyres
***Update after feedback***
I will not be using your business again, dishonesty goes no where in my world.
I placed an order online with Formula 1 and called to ask if I could collect the tyres directly. I was told they had to be fitted on-site, and an appointment was set for 12:30 PM the following day.
I called the garage directly to ask if I could bring the car in earlier because my MOT was due. Ryan advised me that one of their tyre-fitting machines was broken, but said he was happy to make an exception and let me take the tyres away if I signed a disclaimer. The next day came and went, and nobody bothered to call me with an update.
Fortunately, my car passed its MOT elsewhere, but I then had to go into the branch in person just to chase up my refund. I was told the store manager Ryan wasn't available because he was supporting another branch though even that seemed questionable. A new member of staff assured me I would receive my refund. But what boggles my mind is why the refund wasn't processed automatically the moment they knew the tyres hadn't even been delivered on my collection day!
This entire experience comes down to poor communication lead by Ryan, weak management, and a total lack of accountability.
It’s sad because large chains like this give garages a bad name, while smaller, hard-working independent garages do a much better job looking after their customers, but have to work hard to build the loyalty of customer due to bad experiences.
4 August 2026
Unprompted review
Reply from Formula One Autocentres
Dear Nick, I'm truly sorry to hear about your experience with our service. Your feedback about the poor communication and lack of accountability is invaluable, and I appreciate you bringing this to our attention. We strive to be a customer-centric and trustworthy service, and I assure you we will address these issues to improve our reliability in the future. Thank you for your understanding, and I hope you'll consider giving us another chance.
Easy fine on line an pay for
6 August 2026
I was somewhat disappointed with the…
I was somewhat disappointed with the service and MOT carried at the Southend branch . Firstly, I noticed on the drive home that the ride was more bumpy than usual. When I checked the tyre pressures when I arrived home I found that all the tyres had been inflated above 40 . One tyre was 45. The recommend pressure for my vehicle is 29 to 32. In addition I did not initially receive a receipt for the extra work done on the vehicle and had to return to ask for one. Also the service log for the vehicle had not been filled in.
4 August 2026
Unprompted review
Takes payment for tyres they never have…
Takes payment for tyres they never have in stock. No payment option for paying after stock is confirmed. If you telephone a branch and ask them if they have specific tyres available they will say yes they will be delivered in time the appointment booking. Therefore I believed that I could trust ordering the tyre and paid for them, only to then receive an email informing me my purchase is out of stock and this then means I have to await my refund to clear at bank. Two days I have been messed around by this company - not to mention another branch trying to tell me that my vehicle needed 16inch rims even though my current wheels are 15 inch rims.
The company will most likely respond with excuses to this review but it will not change this frustrating experience or the fact they do not offer an alternative payment method to purchase only after stock has been confirmed.
6 August 2026
Reply from Formula One Autocentres
Dear Customer
Unfortunately our website does not show live stock levels due to the huge number of tyres and centres that we have. Each order is processed individually as we do not have a central warehouse where we can stock all the tyres and stock levels fluctuate with manufacturers and suppliers on a constant basis. Tyres are advertised on our website based on the information given to us by our suppliers and manufacturers and usually we are able to get stock in time for your appointment. Unfortunately there are times when we are unable to source stock and then have to find alternatives or offer a refund as stated in our terms and conditions.
I got several different options and…
I got several different options and prices based on the browser and device I used.
6 August 2026
Totally useless.
I booked my car in for oil and filter changea week in advance. Was told if i could get my car to them before 8:30 i could have my car back by lunch time. The price quoted was £84.50. When i checked car in was told car would not be ready till 3:00 but they would ring me if ready earlier. I rang at 2:00 they said they were just starting on it. They called back at 2:30 to say that they had ordered the wrong oil and filter and wouldn't have the right ones for an hour,also they had miss quoated the price and it was now £117. Do not use this company they are useless.
5 August 2026
Unprompted review
Reply from Formula One Autocentres
Dear Robert, I'm truly sorry to hear about your experience with us. We strive for customer-centric service and it’s clear we fell short in this instance with the miscommunication regarding timing and pricing. Your feedback is invaluable, and we will address these issues to ensure our reliability and honesty in the future. We hope you might consider giving us another chance to provide the quality service you deserve.
Simple to use great value
6 August 2026
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