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Evike.com Reviews 8,242

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TrustScore 4.5 out of 5

4.3

Hobby Store
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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products and the wide selection available, often highlighting specific items as excellent. Many consumers also report fast shipping and well-protected packaging, with orders arriving quickly and in great condition. The customer service is often described as helpful, courteous, and responsive, with staff providing assistance and resolving issues efficiently. People appreciate the ease of the ordering process and the overall positive experience. However, some customers also noted issues with delivery, including delayed or lost packages, and items not arriving as expected. A few other people also felt that customer service response times could be slow, and some experienced problems with product defects or incorrect items upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the large selection of in-stock gear, parts,... See more

Delivery service

Customers generally report positive experiences with delivery service, noting fast shipping and timely... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many items arriving in great condition and working as described.... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more

Rated 4 out of 5 stars

I would say that my experience was good but not exceptional. The package was not delivered on time, but after calling support and clearing up the issue with delivery driver not knowing where to delive... See more

Rated 5 out of 5 stars

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I ta... See more

Rated 5 out of 5 stars

Evike.com did me a solid! They shipped my package out priority express mail because of a hoilday that would've delayed the package more. I feel like this is not only a company who serves with its... See more

Company details

  1. Hobby Store

Information provided by various external sources

Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

No technical Support. Buy at your own risk.

There is no way to get any technical support from this company or any EMG airsoft gun. If you call they say that the only way to get tech support is by email. If you send an email you get no response.
If you call again they ask you to send another email.
I am really mad with myself as I read everywhere people saying the same about these two companies (both are the same actually, if you call EMG arms they give you the same email Evike email to ask for tech support).
Now I have to return all what I have bought with them and go after something else.
Do not fall on the same trap.
Buy from someone else.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Everything was delivered quickly, the quality of the products is also great and there were no issues, aside from the delivery of the bb’s which had a few fall from the package it was in. Great experience as a first time buyer!

8 November 2025
Unprompted review
Rated 1 out of 5 stars

I provided proper ID but Evike shipped…

I provided proper ID but Evike shipped it requiring a signature which resulted in my package getting lost. I did not receive my item for several weeks. The item I also received did not seem packaged correctly. Looked like an open item, which was not advertised properly.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Ordered quite a lot off Evike and…

Ordered quite a lot off Evike and haven’t had many issues with them. The main issue I’ve had has to do with shipping, but I believe that falls less on Evike’s shoulders and more on the fact that most shipping companies absolutely despise my address and don’t believe it’s real. But again, that’s not really Evike’s fault. 10/10 would recommend for all airsoft needs.

27 November 2025
Unprompted review
Rated 4 out of 5 stars

Very cool

[IMPORTANT] Please note that evike is based in california, buying from them means you do not have to pay additional tarrifs

Overall they are a trusted high quality company and the go to for airsoft guns

14 November 2025
Unprompted review

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