Everlast Gyms Reviews 

1,154
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered issues with faulty and poorly maintained equipment, noting slow repairs and lack of upkeep. Many also reported significant cleanliness problems in changing rooms and showers, with mould and unhygienic conditions. Several facilities, like air conditioning and saunas, were often out of order. People were also dissatisfied with unexpected price increases and contract issues, feeling the cost did not justify the service quality. However, some customers also noted positive experiences with friendly and supportive staff, though others found staff unwelcoming. A few people appreciated specific facilities like spacious gym areas and clean pools.

What people talk about most

Staff

Customers had ambiguous experiences with staff, with many reviewers expressing significant dissatisfaction,... See more

Facilities

Customers consistently note negative experiences with facilities, frequently citing issues with cleanliness... See more

Quality

Consumers find quality to be negative, with many expressing disappointment regarding the cleanliness and... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unclear practices... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the cost is too high or represents... See more

Reviews shaping this summary

Rated 2 out of 5 stars

If you are after classes-this is not the gym for you !!! Positives: -Large gym area, nice clean inside and outside pool, renovated changing rooms, spacious new steam room Negatives: -Poor quali... See more

Rated 2 out of 5 stars

The layout of the gym is good and the staff are friendly, thought that's all for the good points. The equipment is tired and regularly brakes, with very slow repair time. There seems to be a general... See more

Rated 2 out of 5 stars

Our local gym Roko was taken over by Everlast a year or so ago. We were promised lots of wonderful improvements. What’s actually happened is: all exercise classes cancelled for at least seve... See more

Rated 3 out of 5 stars

It’s a good gym with a good atmosphere BUT the down side is when some of the machines break they never seem in a rush to get fixed. Perfect example one machine has been down for over a month which is... See more


Company details

  1. Gym
  2. Fitness Center

Written by the company

BORN IN THE BRONX IN 1910, EVERLAST IS SYNONYMOUS WITH GREATNESS. In 2021, the next exciting chapter in our rich history begins with the launch of Everlast Gyms. Ground-breaking gyms that incorporate a hybrid of boutique group training studios and a traditional gym floor, with extensive functional zones, and ground-breaking studios providing a wide range of fitness classes, and personal training services that set us apart as the new number one contender of the UK fitness industry. #GREATNESSISWITHIN


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.2

All reviews

(1,154)

210 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible

Terrible! Half the machines dont work , health suite is disgusting and run down.. no cancellations accepted despite at the time of sign up was assured we could cancel any time ? Lies lies and poor service.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Utter disdain for members and staff

I have been a member at Everlast+ Chiswick (formerly Roko) for over 5 years. Roko was great but since Everlast took over the gym has been allowed to slowly decay. They removed the spin dryer in May and have not replaced it, half the loos are out of order, and the jacuzzi has been shut for weeks. They have been supposed to be closing to refurbish it for months, but nothing has happened. Now they are auctioning off all the gym equipment which looks likely to go in the first week of January and yet they still haven't told either staff or members what's happening. Staff were forced to reapply for their jobs on worse T&C after the takeover. They have never asked members what we value or what changes we like to see.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant spin class with…

Absolutely brilliant spin class with Jodie! From start to finish, the energy is high and the class is so well structured. The playlist is always spot on, the motivation never drops, and Jodie really knows how to push you while still making it enjoyable for all abilities. You leave feeling worked hard, motivated, and buzzing. One of the best spin classes I’ve done! highly recommend! 🚴‍♀️🔥

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Cycle at Everlast Leigh

Jodie and Michelle’s cycle classes are brilliant! The main reason I come to the gym. Great music is played, there’s a good mixture of sprints and resistance work to mix up the workout, and there’s always a good atmosphere.

Both instructors take the time to make sure any new starters know how to properly work the bike and ensure their posture is correct to avoid any injuries.

Great class for beginners or advanced.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Shout out toe Jodie!…

I’m a regular at weekly spin classes and mainly because Jodie really pushes you and gets the most out of you in the sessions. She makes them fun and challenging and worth going to! I feel like her classes are working and helping me improve my fitness.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Hitstep

My favourite part of the gym is Hitstep on a Monday evening. I thoroughly look forward to it every week and Jodie just makes me feel as ease. She is fun, energetic and enthusiastic which makes the class 10 times more enjoyable!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Jodie is an outstanding spin instructor…

Jodie is an outstanding spin instructor who brings amazing energy to every class. Her coaching is clear, motivating, and perfectly timed—she knows exactly how to challenge you while still making the ride enjoyable. The atmosphere she creates is upbeat and welcoming, no matter your experience level.

Her classes are always well-planned, with great music and pacing that keep you fully engaged from start to finish. You walk out feeling stronger, inspired, and glad you showed up. Jodie truly makes every session worth it.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Jodie’s classes

Jodie’s classes are fantastic! She brings so much energy and makes the classes so enjoyable - wouldn’t go to anyone else for my hiitstep fix!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Ewell gym is/was ok

Ewell gym is/was ok. It is now currently being refurbished so hopefully it will come back better. The swimming pool was always awful though. There was the same bits of hair and bits around the pool for weeks so clearly nobody cleaned it. Few of the tiles were off on the floor of the pool too. If they keep the pool can you please clean it every day.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible place

Horrible place, they sued my friend because he left negative review about the state of the cleanliness of the gym.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Today was my 2nd day having joined the…

Today was my 2nd day having joined the gym. This is a great place and was nervous as a newbie- I needn't have worried. Thank you Alex PT who did my intro. Everyone is friendly and some of the big boys have given me a bit of direction if I looked unsure. I met a couple about my age really friendly and encouraging. I've been swimming as well which is perfect for me as don't like deep water ( it's all one level ).
Everyone at reception always helpful.
If you join- remember a pad lock for locker.
David

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Currently a member

Currently a member, went Monday 1/12

Over crowded could get in any thing
Classes always fully booked
Changing rooms a right mess, wet tissue over floors and benches, urinals over flowing, have just handed notice to leave

1 December 2025
Unprompted review
Rated 2 out of 5 stars

Not good

Run down/old equipment, morbid atmosphere and unhelpful staff. Can’t wait for my membership to expire so I can avoid ever wasting money on this gym again.

26 November 2025
Unprompted review
Rated 1 out of 5 stars

The steam room has been in very poor…

The steam room has been in very poor condition for the past few months. It often looks like it hasn’t been cleaned, and there’s a strong, unpleasant smell. Could you please look into a more thorough and regular cleaning schedule? It’s become difficult to use the space as it is.
Thank you.

2 December 2025
Unprompted review

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