Everlast Gyms Reviews 

I would not recommend this gym based on my experience.
The customer service has been extremely disappointing. I have been trying for the past two months to resolve an issue regarding a refund after my membership expired, and it has taken that long just to reach the point where someone is willing to discuss the matter.
I was never notified that the gym had closed or that it had reopened. Because of this, I reasonably assumed that my membership would not continue to be charged. When I initially tried to contact them, I used the email address provided on their website, which unfortunately did not work. Despite this, the gym has claimed that the mistake was mine and has refused to take responsibility.
As a result, a considerable amount of my time has been wasted, and I have now been told that they will not be issuing a refund for money that I believe I should not have been charged in the first place.
In addition to the customer service issues, the gym itself is not particularly well maintained. Much of the equipment is old, and since two gyms appear to have been merged into one, it becomes extremely busy. During peak times you can spend a large portion of your workout simply waiting for equipment to become available.
I also had an unpleasant interaction with one member of staff who came across as quite rude and behaved as though they were doing me a favour by speaking with me.
Although I tried to overlook that incident at the time, it contributed to the overall negative experience.
Overall, this has been the worst gym experience I have had.
I would not recommend it to others and would suggest considering alternative gyms if you are looking for better equipment and more reliable customer service.

I have no issues what so ever with Mulvany Everlast.
The staff are very friendly and courteous. I have just got back from the gym and all the equipment bar 2 were working ! It has air conditioning which is a big plus. It was clean and has a nice welcoming feel about it. No issues with the female changing rooms and toilets they were clean. I go swimming regular, nice big pool better than most I have been to.
Lots of gyms have equipment not working !! I wouldn't like to know how many steps they do a week.
Well done Everlast I love you.

Pros: Lots of open space and well lit. Lots of barbells, dumbbells and plates.

Cons: Missing/broken equipment. Kettlebells and harnesses go missing and are never replaced. Seated row machine has had an 'out-of-order' sign on it for over a year! Concept 2 rowers are very ratchety and have low batteries. They rarely get serviced. Many pulleys have missing stack pins. This means you have borrow them from other pulleys. If the gym is busy, this is not an option. People end up waiting, not for a free pulldown machine but for a pin to put in the weight stack. All these issues have been reported, but they don't get fixed. Gym managers, of which there is a high turnover, say that they pass the complaints up the chain but that nothing gets done. Worse still, Everlast try to lock you into a 12-month contract even though they are the ones in breach on contract by failing to maintain the facilities!

Terrible unproffesional staff who do nothing for peoples confidence. If you leave the gym in a worse place than when you entered there is somethng fundamentally wrong with recruitment and training.

Disgusting company run by a fat money grabbing person, Mike Ashleigh. Don't waste your money, find a proper gym where the PT's care, the staff are pleasant and you know you are not being fleeced. Hope the Chiswick gym loses membership and money.

The 'elevation' at Chiswick has involved painting everything black, blocking out all the windows, and cancelling almost all the classes that most of the female clients (and that was a lot of the membership) went to. The studios are dark, depressing, with weird coloured lights and thumping music. All induces a headache. And if you dont want to do boxing or 'hyrox', tough. Classes that arent those are booked out in an instant. Except for 'reformer pilates', which you have to upgrade your membership for. I presume that the appalling Mike Ashley of Sports Direct zero hours contract fame knows what he's doing, but it seems odd to me to make somewhere that was light and welcoming with an interesting range of classes into something that much of the demographic don't want.

I recently returned after a long break and found that the equipment has not been updated since 2018 and is now worn out. The shower facilities are in extremely poor condition, with visible mould, which is unacceptable from a hygiene perspective.

I was paying £37 per month — a price that doesn’t match any of their current membership packages — and yet I wasn’t allowed to bring a friend. For the fee charged, the quality of the facilities and overall service simply do not justify the cost.

Would not recommend.

Read a few of the reviews and was a bit sceptical about joining? But after using the option of a free day pass I was more than happy with the facilities provided and the helpfulness of all the staff. Happy enough to take out a membership and still nothing to complain about.

I would like to say that this gym is the best in the city, as they claim — but unfortunately, it is not. In fact, it is one of the worse ones.
I am not even referring to the equipment, although more and more often there are broken machines. What I am mainly referring to is the dirt and lack of cleanliness. This gym is simply extremely dirty.
The machines are dirty, there is dust underneath almost all of them, and the toilets are disgustingly filthy — as if they haven’t been cleaned for at least a year. In the men’s restroom, there are often shaving hairs left in the sinks, and recently there was even some blood. It stayed like that for three days and no one bothered to clean it. That is unacceptable and extremely unhygienic.
There are cleaning companies available — perhaps it would be worth hiring one to maintain a proper standard of hygiene.
The only positive thing about this gym is the staff. They are friendly and always helpful.
However, if the owner does nothing to improve hygiene standards, people will unfortunately start leaving. There are many other clean gyms available where members can exercise without worrying about getting a rash due to the level of dirt.
I hope my review encourages the management to take responsibility and improve the cleanliness of the facility.

Excellent gym, everything is clean and tidy. I wish in the future if you add a dedicated lateral raises machine.

The layout of the gym is good and the staff are friendly, thought that's all for the good points. The equipment is tired and regularly brakes, with very slow repair time. There seems to be a general lack care for upkeep of equipment with simple things like batteries in displays not addressed for months on end. There's a smell of urinine that comes and goes in the changing rooms with toilets vaguely bearable. Showers aren't great with seemingly one temperature setting, shower curtains have seen better days. Overall, for the price per month, there better offerings elsewhere for just a little more which are well worth a consideration. Definitely a try before you buy experience.

Would check these reviews before you join. Apart from random 5*s they reflect the poor equipment state, lack of cleanliness etc. All true since everlast bought. Yet the price increase is large.

York gym as no option for York in the drop-down below 👇

-Gym equipment is falling apart.
-been told multiple times the steam room will be fixed soon and I’ve been waiting 2 months.
-No air conditioning
-Not enough equipment if you go from 3pm-8pm as it’s far too busy.
- Only 3 showers out of the 7 Working and even then it’s freezing or boiling for the 4 second it’s on before constantly having to push the button.

Been a member here for 10 years and it is definitely at its worst and not worth the money anymore.

I used to work for everlast gym Parkgate and they let me go because quote "I came into work drunk" which is a load of crap because I didn't come into work drunk at all they were trying to get rid of me since day one the manager is an absolute cow and the PTs *personal trainers* constantly look down on you cause of your supposed title and their customer care is an absolute shambles too I say good riddance to that hell hole

Gym membership at Everlast Ewell increased to almost double without a warning in February for myself and my elderly mum. Now I have been told we can not cancel and will have to pay for March because we didn’t give enough notice. I emailed in the day the direct debit was taken which gives ample time a month actually until the next payment in march is due. If I had known it was about to increase I would have been able to give more notice. I feel this is terribly unfair to us both we have been loyal members for a number of years now with Everlast and previously sports direct I have never know anything like it.

I tried this gym today using a free day pass.
The staff were really friendly and the atmosphere in the gym was chilled out. Excellent modern equipment to work on every muscle in different ways.
The swimming pool and steam room facilities are all inclusive.
I signed up to a year's membership before I left, plus, a bit of blue light discount on top. Bonus!

They make it so hard to cancel your membership, was such a confusing and difficult process and I ended up getting charged double even though I sent emails and said over the phone

Very overcrowded. You can’t turn up with a plan for your workout, you need to turn up and fight to get on any machine. I’m in my 14 day cooling off period and trying to cancel my membership is turning into a nightmare. If you’re planning on joining, do o one month first to see how it is before you commit.

Unfortunately my partner and I have cancelled our memberships following an incident that made us feel unsafe and unwelcome at this gym.

My partner and I were using the gym when we had been waiting several minutes to use the lat pulldown machine. When the previous user finished and left, I sat down and began my exercise. At that point, another gym member approached us in a rude and aggressive manner, claiming he had also been waiting and should be allowed to use the machine before me.

I attempted to de-escalate the situation by suggesting we alternate sets, which he refused, stating he would rather wait. I agreed to this. However, he continued to stand next to us, repeatedly complaining and harassing us about not using the machine first. As his behaviour became increasingly irate, I asked him to leave us alone, as I considered the matter closed.

A staff member then intervened. Unfortunately, rather than defusing the situation, he escalated it significantly. He behaved in an aggressive and intimidating manner, getting very close to me and telling me I needed to be more courteous. He also made vague remarks suggesting that “things could go further,” which I felt were threatening. When I attempted to explain what had happened, he interrupted me and stated he did not need to hear my side, claiming he had overheard the entire exchange. He then made a confusing and inappropriate comment that “your girlfriend has been looking at me.”

What was particularly concerning is that the staff member focused solely on me, did not address the other gym member’s aggressive behaviour at all, and sided with him completely without properly assessing the situation. Feeling unsafe and outnumbered, I reluctantly agreed with the staff member in order to end the confrontation.

Immediately after the incident, my partner and I observed the same staff member enter the yoga studio, remove his shirt, and flex in the mirror with the door open, which we found unprofessional and unsettling.

As a result of this experience, we felt unsafe and unwelcome in the gym and made the decision to cancel our memberships. When I requested cancellation at reception, the same staff member told me that I did not understand “standard gym etiquette.” I have been a regular user of multiple gyms across the UK for over ten years, making this comment both unnecessary and incorrect.

This experience fell far below what I would expect in terms of staff conduct and member safety, and I would not feel comfortable recommending this gym based on how the situation was handled.