EternateReviews 

Everyone at customer service was great with communication- Cornelia, Hazel, Mike, Iris, and Barbara- thank you!!!!
There was a delivery issue and it was handled quickly and each of them were very nice.
When we got the birthstone bracelet, my DIL absolutely loved it! Thank you!

Great communication, shipped on time for Christmas. Thanks!

Ordering was simple, size was correct, quality was great, shipping was secure. I don't know what I'd ding them on.

Jewelry is awful quality. The first ring i got was damaged and stained when it arrived. I exchanged it for a new one and the vermeil wore off in under three months. I have multiple pieces that are vermeil coated and know how to care for them. I have NEVER had a piece of jewelry this poorly made. I spent alot of money on a gift for my wife and am so disappointed in what i received. I requested a refund since i had already exchanged once and did not want a third ring from this company just to have it be worn beyond recognition a month from now. I was told i was “outside the window”. I was given no other valid reason why i could not be refunded and when asked to speak with someone who could approve a refund, the customer service team went silent. I am still waiting a response from them and am still requesting my money back. I will never buy from here again and will actively tell anyone that asks that they should avoid it at all costs.

My husband recently purchased a birth stone ring for me as a push present. The ring came and we had to have it resized. We resized to a size I currently have with respectable jewelers and when it came back it was a good one size smaller.

When asking to exchange again for a larger size they told me I missed the exchange window (even though they had the ring for 1-2 weeks of the exchange window) and then when I explained this they told me they only have a one time resize policy (that is not listed on site) and I could pay an additional $60 to resize the ring that is currently selling for $130 on their website.

Unfortunately I wouldn’t recommend this company to anyone even though their designs are pretty, they do not care about customer satisfaction, they only care about pocketing more money.

The rings I ordered were exactly what I wanted and they were very nice quality. They were gifts and the people who I gave them to were very excited about them.

This was my first purchase from Eternate and I was pleased with my experience. I bought the “Bezel Set Birthstone Station Bracelet” in gold vermil for a gift. When it arrived, I was impressed with the compact packaging. The box it came in was in perfect condition. The bracelet looks great.

In love with it!! I got my four boys’ birthstones in November and haven’t taken it off since then. It hasn’t tarnished or anything I’m obsessed with it. ✨

The signet ring we ordered for our son is perfect! Great quality and great people!

My wife adored the dual birthstone necklace I got her for Christmas. It looks great and is the perfect length.

The infinity rings are excellent and exactly what I was looking for but the 14k gold bracelet was great except how thin it was. The price for the bracelet is a bit too much for what you actually get. The gemstones were perfect though. Overall very good experience with you.

I ordered a moi et toi gemstone necklace for my mom as a gift. The necklace arrived in the expected time frame, and is very pretty. I was pleasantly surprised by how sparkly the chain was! A lovely gift altogether. The reason I docked one star is that the box presentation could have been better: specifically, the chain should be taped or tethered down somehow on the cardboard backer. Instead of being able to take the necklace out and put it on her right away, I had to spend about five minutes untangling the chain for her. If the idea is to market a luxurious gift and memorable moment, a tangled chain kind of deflated that experience. All in all a beautiful item that she loves, but please tape down the necklace chains in future.

The product and delivery were excellent. However, I need to resize the band.

The ring was a gift for my goddaughter and she absolutely loved it. Great quality!

Great job, the gifts are amazing everyone loves them. I will definitely be buying this year.

Ordered the ring and it showed up before the estimated shipping date. The ring looks incredibly nice for the cost and has not tarnished.

Perfect Stackables!!

I am so happy with my 4 rings, each with the birthstone for my grandchildren!
Perfect fit and great customer service!

After a horrific first experience with an engagement ring debacle, Eternate redeemed themselves very well with my current birthstone ring. It is beautiful- the sapphires shine brightly and fits great.