EternateReviews 

1,033
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the quality of the products, often finding them beautiful, delicate, and exceeding expectations. Many appreciate the ease of ordering and the ability to customize items, with the sizing often being accurate. The delivery service is frequently praised for being fast and arriving earlier than anticipated, even for custom-made pieces. However, some customers also noted issues with customer service, mentioning slow replies or conflicting information from different agents. A few people experienced problems with product quality, such as items arriving unfinished, tarnishing quickly, or stones falling out after a short period. There were also instances of incorrect birthstones being used or items arriving late with no shipping updates.

What people talk about most

Product

People report positive experiences with product quality, often praising the beauty, quality, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality and... See more

Order

Clients share positive opinions on order, with many expressing satisfaction with the ease of online ordering... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful necklace just a bit smaller than anticipated for the cost. Bought for mom's 70th birthday with all her loved ones birth stones.

Rated 4 out of 5 stars

Beautiful ring- first time ever buying jewelry online. Sizing was accurate (used size chart and measurements). 4 out of 5 because ring is much more delicate in person than described. Very beautiful an... See more

Rated 5 out of 5 stars

It was my first time ordering jewelry online so I was a little nervous of what might show up. It was a pleasant surprise when I opened the box to unveil my lovely stacker emerald white gold ring.... See more

Rated 5 out of 5 stars

Everyone at customer service was great with communication- Cornelia, Hazel, Mike, Iris, and Barbara- thank you!!!! There was a delivery issue and it was handled quickly and each of them were very ni... See more


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Jeweler
  4. Jewellery Manufacturer

Written by the company

Fully Customizable Premium Jewelry and Wedding Bands


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,033)

269 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordering was easy

Online ordering was easy. Selecting the stones was simple. Only negative was the size of the necklace and stones were slightly smaller than portrayed on the website.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

The quality for the price point is…

The quality for the price point is outstanding! The customer service team is so helpful and helped me do some customization free of charge. They ship fast and the products are beautiful! I am a repeat customer and will continue to buy from this company.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I accidentally ordered a ring with one stone but designed it with 7. Instead of just giving me what I ordered, they reached out to verify what I wanted and then updated the order accordingly. Everything was delivered on time and my wife loved it

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Quick delivery, fantastic communication and a beautiful product. Highly recommend for creating a special present for yourself or someone important in your life!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly impressed

I’m so impressed with both the product quality of my order and the quality of service provided! I ordered a necklace as a Mother’s Day gift and am over the moon with how smooth the entire process was, especially given how last minute the order was placed.

The piece itself is beautiful and customer service was quick to help me with any questions and even a request that I had. Everything arrived safe and sound due to this extra step and my mom was overjoyed with her gift. Can’t thank you all enough!

30 April 2026
Unprompted review
Rated 3 out of 5 stars

Nice just not what I expected

Easy to order, customize the piece and website was easy to use. Shipping took awhile but expected given personalized piece. I bought this for my mom for Mother’s Day. My only piece of feedback is the quality is ok, but given price point I get it. What was more shocking is how tiny the gemstones are. I did a 3 stone bracelet. The pictures on the website make it look way bigger- would be great to get a scale on an actual arm. Would have passed on this knowing how tiny/delicate this piece is

6 May 2026
Unprompted review

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