Generally very reliable and efficient. I’ve purchased products from them in the past with no issues. Delivery was very good, as I did pay for “next day “ delivery. I did have one issue, In that,... See more
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The part I received was an exact replacement for the faulty pump on my washing machine and fitted perfectly. The video demonstrating the replacement of the pump was also first class. My only (slight)... See more
Fast Efficient Service. Even though I Ordered the Incorrect Item.There staff were curious, kind and understanding. They located the correct one and duly arranged delivery. Refund of first paymen... See more
Great service and range of parts for most jobs. Very helpful videos on repairs, worth watching before ordering parts as well as during repairs. Delivery service of items very good. Thank you.
Company details
- Appliance Parts Supplier
- Battery Store
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About eSpares.co.uk
Written by the company
eSpares is the UK’s leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.
We offer:
In short, the eSpares motto is “repair don’t replace”.
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.co.uk
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
We offer:
- Over 1 million replacement parts and accessories for appliances
- An onsite Advice Centre with over 800 step-by-step articles on diagnosing, repairing and maintaining appliances
- Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
- A library of over 11,000 appliance user manuals which can be downloaded from espares.co.uk for free
In short, the eSpares motto is “repair don’t replace”.
Visit our Advice Centre Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.co.uk
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
Written by the company
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- www.espares.co.uk
4.7
Excellent
429K reviews
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100% genuine spares
Espares have kept my 30-year-old cooker chugging away , but sadly no more.
The amazing array of spares is spectacular,and will carry on as a customer.
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The part when it finally arrived was…
The part when it finally arrived was good but I paid for next day delivery and it didn’t arrive till two days later. No refund on the postage either.
16 July 2026
Reply from eSpares.co.uk
Dear Heather,
Thank you for your review.
I am sorry to hear of the issues experienced.
We are very grateful you have taken the time to provide your feedback. Your comments have been passed to the relevant department and it is something we are to look into internally.
As advised via live chat, a delivery refund was requested on 17/07/2026 and processed on 20/07/2026.
Please accept our apologies for the inconvenience caused.
Kind regards,
Hamza
Excellent replacement seal.
Ordered a new fridge door seal,arrived well packaged and in shape it should be to fit round door, easy to fit didn't realise how inefficient old seal was new one is bliss, will definitely order from espares when need be.
23 July 2026
Ordered a new switch for my henry…
Ordered a new switch for my henry hoover that wasn't working. Switch was perfect and henry is alive *****
23 July 2026
Good quality part and reasonable price…
Good quality part and reasonable price and good delivery 👌
23 July 2026
Bosch Dishwasher Heat Exchanger Outlet Valve
Heat valve fit the existing one perfectly
Delivered on time in good condition
17 June 2026
Right item and speedy delivery
23 July 2026
Freezer drawer.
We needed a new drawer for our freezer. Looked up on espares. Easy to look up, to see what model it was we wanted. Ordered it and it was delivered the following day..really pleased with espares
.
23 July 2026
It was excellent
It was excellent. After I ordered the wrong part they immediately found the right part got me, arranged uplift of the wrong part free of charge and delivered the new part straight away free of charge. Can't praise them highly enough.
23 July 2026
They sent me correct spares I needed…
They sent me correct spares I needed with no fuss & very quick
23 July 2026
Easy to find correct part to order
Easy to find correct part to order. Delivered speedily.
23 July 2026
Great Service
Ordered the wrong part by mistake and refunded without any issues. Correct part ordered and delivered very quickly. Would definitely use again if needing spares
23 July 2026
Generally very reliable and efficient.
Generally very reliable and efficient.
I’ve purchased products from them in the past with no issues.
Delivery was very good, as I did pay for “next day “ delivery.
I did have one issue, In that, two of the same product were delivered,
However, that issue was resolved very quickly by customer services.
23 July 2026
Delivery was very quick
16 July 2026
Exactly what was needed
Exactly what was needed. It took some time to fit but that was nothing to do with e- spares. Works perfectly. Thank you.
16 July 2026
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