I have used ESET for many years and have been happy with the protection. However, they send way too many unnecessary emails that I miss the important ones. I wish they had a way to filter out only t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ESET offers solid security. Easy to use, reasonably priced, and feature-rich. I buy multi-machine, multi-year licenses and hand them out as "gifts" to people whose computers I end up maintaining (fami... See more
I've been using it for over a decade. Very little overhead, fast, easy on resources. I love all the features in the Standard version, and and recently upgraded to the Premium version for VPN and other... See more
Company replied
I have been a customer of ESET for over 20 years. They consistently provide a great product. As a movie composer who uses his computer to record music, I must have an anti-virus with a small footpri... See more
Company details
Written by the company
For more than 30 years, ESET® has been developing industry-leading IT security software and services to protect businesses, critical infrastructure and consumers worldwide from increasingly sophisticated digital threats. From endpoint and mobile security to endpoint detection and response, as well as encryption and multifactor authentication, ESET’s high-performing, easy-to-use solutions unobtrusively protect and monitor 24/7, updating defenses in real time to keep users safe and businesses running without interruption. Evolving threats require an evolving IT security company that enables the safe use of technology. This is backed by ESET’s R&D centers worldwide, working in support of our shared future. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and Twitter.
Contact info
610 W Ash St #1700, 92101, San Diego, United States
- (619) 876-5400
- www.eset.com/us
4.3
Excellent
14K reviews
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Reply from ESET US
Thank you for your feedback!
We truly appreciate your support and are glad to hear you've had a great experience with our products.
They only want to sell their product even if it doesn't work for your computer.
I have windows 10. Your security doesn't cover Windows 10. I paid for it and want my money back.
1 July 2026
Reply from ESET US
Thank you for your feedback.
We would like to clarify that Windows 10 continues to be supported by our products.
If you are experiencing any issues with the product or believe that certain features are not working correctly, please contact our Technical Support team for assistance:
https://helpus.eset.com/
Our technicians will be happy to investigate the issue and help you resolve it.
Thank you.
ESET is extremely flexible and powerful
I have found ESET to be quite flexible in the way it can be set up to work, and in all the years I have used it, no unwanted malware/virus has ever infected my computers. For the most part, it does its job silently and behind the scenes, unless it catches something on either my local computer or elsewhere in our home network that requires its attention and correction. My only frustration is that it frequently comes into competition for computer resources with other programs that run at startup--especially for hard disk availability--which can grind my older PC to a halt until one or more of the conflicting update processes completes. It would be great if the update process could put itself into the background until there are sufficient resources available to allow it to complete in a timely manner.
30 June 2026
Reply from ESET US
Thank you for your detailed feedback and for being a long-time ESET user.
We're pleased to hear that ESET has kept your computers protected over the years and that you value its flexibility and reliability.
We also appreciate your suggestion regarding update timing and resource usage on older devices. Feedback like yours helps us improve the user experience.
I have not had any security problems…
I have not had any security problems that I know of - that-s why I have eset and why I will keep it
25 June 2026
Reply from ESET US
Thank you for your feedback and continued trust in ESET.
We're glad to hear that you haven't experienced any security issues and that ESET has given you the peace of mind you're looking for.
We appreciate your loyalty and support!
Go find some old people ( 65 to 80 )…
Go find some old people ( 65 to 80 ) without much computer experience, and have your IT people work with them to make the webpages more intuitive. I usually dread renewing my account because it takes me a while to figure out. I'm not setting up a new account, I just renewing an old account on the same computer. Several times I have had to completely erase the old expired account on my computer to load the renewal account.
16 June 2026
Reply from ESET US
Thank you for your feedback.
We're sorry to hear that the renewal process has been difficult and frustrating.
We appreciate your suggestion about making the experience more intuitive, especially for less technical users, and we'll share it with the relevant team.
If you need assistance with your subscription or installation, our support team is available at https://helpus.eset.com/.
I had to go to my American express…
I had to go to my American express account to get your charges. You never quoted them in the renewal email. The pricing communication was very vague. You can do better.
22 June 2026
Reply from ESET US
Thank you for your feedback.
We appreciate you bringing this to our attention. We're sorry to hear that the renewal pricing information was not clear.
Your comments regarding pricing communication are valuable, and we'll take them into consideration. Thank you.
Reply from ESET US
Thank you for your feedback!
We're glad to hear that ESET has helped keep your devices free from viruses. We appreciate your trust in our protection.
Reply from ESET US
Thank you for your feedback!
We're glad to hear that you found ESET user-friendly and that the setup was quick and easy. We appreciate your support and trust in ESET.
It is really keeping out viruses out…
It is really keeping out viruses out way better then my former protection
20 June 2026
Reply from ESET US
Thank you for your feedback!
We're delighted to hear that ESET is providing better protection than your previous security solution. We appreciate your trust and support.
It's easy and efficient
It's easy and efficient. Most importantly, my IT guy had me remove AVAST and switch to ESET instead.
28 June 2026
Reply from ESET US
Thank you for your feedback!
We're glad to hear that you find ESET easy to use and efficient. We appreciate your trust and support!
Reply from ESET US
Thank you for your feedback!
We're happy to hear that ESET has provided you with effective protection. We appreciate your trust in our products and support.
keep auto update gpoing
I have been using ESET for many years and find it as good as Norton or McAfee, both of which I have used. I am on auto-renewal, and a couple of days ago I got a notice that my bill had not been paid even though two deductions from my debit card had been made. I intended to call, but someone or something determined the issue, and that notice disappeared. I have two computers with ESET installed in case anyone is counting.
25 June 2026
Reply from ESET US
Thank you for your long-term trust in ESET and for sharing your experience. We're glad to hear that our protection has served you well over the years. We also appreciate your feedback regarding the billing notification and are pleased that the issue was resolved. Thank you for choosing ESET to protect your devices!
I've used Eset for double digit years…
I've used Eset for double digit years and have never expienced a serious virus or hack problem. Good track record!
30 June 2026
Reply from ESET US
Thank you for your loyalty and for choosing ESET for so many years. We're delighted to hear we've helped keep you protected. We truly appreciate your trust and support!
The application keep constantly…
The application keep constantly breaking up. About every 3-5 days the Web\Email protections and Network protection complains that is not set.
I installed the application twice on each of my Mac for the last 30 days.
30 June 2026
Reply from ESET US
Thank you for your feedback.
We are sorry to hear about the difficulties you have encountered.
Please contact our technical support team via the following link:
https://helpus.eset.com/.
They will be happy to help you resolve the issue. Thank you!
Reply from ESET US
Thank you for your feedback.
We're sorry to hear that your experience did not meet your expectations.
If you would like to share more about why you are dissatisfied, please feel free to contact us at home@eset.com.
If you need technical assistance, our support team will be happy to help at https://helpus.eset.com/.
Thank you.
Reply from ESET US
Thank you for your trust in ESET! We truly appreciate your continued support.
Reply from ESET US
Thank you for your loyalty and support over the years!
We're delighted to hear that you've had a positive experience with ESET and our service. We truly appreciate your continued trust in us.
Difficult site to use
Difficult site to use. I had a hard time trying to find how to turn off auto renewal and I can't remove my credit card info from the site. I only want paper bills by mail so I can pay manually if I want to renew.
I was unable to set up a password for my account. It said my email was already registered, but I don't have a password for it.
I have no clue what I paid $12.99 for mobile security for or what I'm supposed to use it for.
29 June 2026
Reply from ESET US
We apologize for the inconvenience.
Please reach out to our billing support team at +1 (844) 824-3738 and they would be happy to help get this sorted out for you.
Thank you.
Over years of use I've come to trust…
Over years of use I've come to trust ESET to keep me safe on line.
29 June 2026
Reply from ESET US
Thank you for your trust and loyalty over the years!
We're delighted to hear that ESET has helped you stay safe online. We truly appreciate your continued confidence in our protection and support.
Blocks all my downloads
1 June 2026
Reply from ESET US
Thank you for your feedback.
We're sorry to hear that you're experiencing issues with downloads being blocked.
If you believe legitimate files are being affected, please contact our support team at https://helpus.eset.com/.
Our team will be happy to investigate and help you adjust your settings if needed.
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