Re Ernest Jones jewelry shop at The Metro Gateshead. George the assistant was very helpful when serving me and my husband to buy a watch for our son's 50th birthday. His knowledge and exper... See more
Company replied
36 - 38 Cameron Walk, Metro Centre, NE11 9YR Gateshead, Gateshead, GB
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Re Ernest Jones jewelry shop at The Metro Gateshead. George the assistant was very helpful when serving me and my husband to buy a watch for our son's 50th birthday. His knowledge and exper... See more
Company replied
Terrible service at your Metro Centre store Wednesday August 26th. We attended as a family to purchase a men’s watch and necklace chain. There were four members of staff no one else in the store... See more
Company replied
Went in to buy a Seiko watch and Shelly that served me was very helpful and service was excellent,would recommend Metrocentre gateshead
Fantastic Metro, Gateshead store experience. I was greated with courtesy and zero hassel. Left to browse and when I needed assistance it was there. Jonny was exceptional in his passion and enthusiasm... See more
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36 - 38 Cameron Walk, Metro Centre, NE11 9YR, Gateshead, Gateshead, United Kingdom
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Excellent experience. Very nice and very helpful staff. Could not fault in any way. Thanks
We never have anything other than amazing service at Ernest Jones in the Metrocentre , all of the staff are lovely, but special mention just go to Kash, he is incredibly knowledgeable, and his passion shines through
Kush treats you as special every time you go in the shop he treats you with respect explaining everything about the item you're looking at
Excellent service very friendly and helpful staff Very happy with my purchase thank you
Staff were helpful and knowledgeable very good service
I had to return 2 items that were not suitable but the shop were very kind in helping me choose something else, I chose a pair of swarovski earrings which are absolutely stunning, and I could not be happier
FRIENDLY HELPUL ASSISTANT ENABLED ME TO SELECT THE RIGHT PRESENT FOR MY HUSBAND ON OUR GOLDEN ANNIVERSARY
Very helpful, good demonstration of product, friendly staff. Would recommend.
Everything about the experience went well. Because of Covid19 I ordered a Tag Heuer online with a sizeable discount. The local shop advised by phone that I could call in to have watch strap adjusted free. Staff were very helpful and friendly.
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