Commend service rep I spoke with, Gail. Very patient and listened intently and confidently confirming I’ll get the part I need. First order, both parts needed a return Second order, one par... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
part was available, part was shipped on time, part meets specification when received. Sticker shock, not a part cost, but shipping cost. 2X the part cost. Fine less cost shipping methods unless custom... See more
Company replied
I was skeptical before ordering, but ereplacementparts was the only place I could find the part I needed for an older miter saw. I had never ordered from them before, despite seeing them come up in th... See more
Company replied
Talking to a human ! Tammy was pleasant and assembled the order immediately This was after wasting almost an hour with the Sears “virtual assistance” system To say the Sears process... See more
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Company details
Information provided by various external sources
Need to fix your power tool? We offer power tool parts, accessories, diagrams and repair advice for all major brands to make your tool repairs easy.
Contact info
United States
- www.ereplacementparts.com
4.4
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Ereplacementparts
Hello,
Thank you for your feedback. We're glad to hear you found our site to be a simple and effective solution. That's exactly the experience we strive to provide, and we appreciate you taking the time to share your thoughts.
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your feedback. We are glad to hear you had a good experience and that our website made processing your order easy. Providing a simple and seamless ordering experience is important to us, and we appreciate you choosing us. We look forward to serving you again.
I challenge you to find a more…
I challenge you to find a more professional, capable, friendly and helpful customer service .. it's my 1st stop to shop from now on
1 August 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your incredible feedback. We are truly honored to hear that you found our team professional, capable, friendly, and helpful. Knowing we've earned your trust and become your first stop for shopping means a great deal to us. We appreciate you taking the time to share your experience, and we look forward to serving you again soon.
HIghly Satisfied Repeat Customer
I've used Ereplacementparts on a number of occasions and every time I've received the right part with fast delivery. No hassles, Right parts and Good price!
27 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for being a loyal repeat customer! We truly appreciate you taking the time to share your experience. It's wonderful to hear that you've consistently received the right parts quickly and at a great price. We look forward to being here whenever you need us for your next repair!
Reply from Ereplacementparts
Hello,
Thanks for your kind words. We are glad we had the parts you needed. We appreciate you choosing us and look forward to helping you again whenever you need parts or support.
Factory OEM part was available and…
Factory OEM part was available and received quickly. Easy repair to my Milwaukee angle grinder!
31 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your great feedback! We’re so glad the genuine OEM Milwaukee part was exactly what you needed and that it arrived quickly. It’s awesome to hear your angle grinder repair was easy to complete. We appreciate you choosing us and look forward to helping with any future repair projects!
Reply from Ereplacementparts
Hello,
Thank you for your feedback! We're glad you found what you were looking for and that the checkout process was easy. We appreciate you taking the time to share your experience and look forward to serving you again.
Five stars to Kyle for the excellent…
Five stars to Kyle for the excellent customer service he provided. Two weeks previously I spoke with a different representative who sent me the completely wrong lens cover. Kyle listened to my problem, promptly refunded for the wrong part sent out, and double checked that the correct part was now being sent to me. He was polite and courteous. I could tell he is very competent in his position. I have waited until the part arrived to review and I have it installed. Thank you so much, Kyle for all your help and kindness.
24 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for taking the time to share your experience. We sincerely apologize that the wrong lens cover was sent initially, but we are so glad Kyle was able to make things right. It is wonderful to hear that he took the time to listen, resolve the issue quickly, and ensure the correct part was sent. We will be sure to share your kind words with Kyle, he will truly appreciate the recognition. Thank you for giving us the opportunity to earn back your trust, and we are delighted to know everything arrived correctly and is now installed. We appreciate your support and your five star review.
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We are glad to hear you found the parts you needed and that our website was fast and easy to use. We appreciate you taking the time to share your experience and look forward to serving you again.
Sandra was very helpful in insuring I ordered the correct part.
Sandra was very helpful in insuring I was getting the correct part. She was very patient with me as I am somewhat hard of hearing. Her customer focus was greatly appreciated. Andy Kopelwitz Ocala Florida.
31 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for taking the time to share your experience. We are delighted to hear that Sandra was able to help you find the correct part and that she provided the patience and care you deserved throughout the process. Delivering attentive, customer focused service is very important to us, and we will be sure to share your kind words with Sandra. We truly appreciate your feedback and thank you for choosing us.
Still waiting for order status
I placed an order and paid for 2 day shipping.
2 days later it still hasn't shipped.
There is no customer service.
Automated phone system, can't speak to a human
Where is my part. I expect status and a tracking number.
#28078581
27 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
We sincerely apologize for the frustration this has caused. We understand how disappointing it is to pay for expedited shipping and not receive an update on your order.
Could we please get your order number so we can look into this for you? Once we have it, we will review the status of your order, provide an update, and share tracking information if it has shipped. We appreciate the opportunity to make this right and look forward to assisting you.
Reply from Ereplacementparts
Hello,
Thank you for your great feedback! We are glad to hear that ordering was easy, your parts arrived quickly, and everything was exactly what you needed. We appreciate you choosing us and look forward to helping with your future parts needs.
Abilityto get exactly the correct parts…
Abilityto get exactly the correct parts I needed at a "Fair" price
24 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your feedback. We are so glad you were able to find the exact parts you needed at a fair price. Providing a wide selection of genuine OEM parts at competitive prices is something we work hard to deliver, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
Dawn was very helpful in answering my…
Dawn was very helpful in answering my questions and leading me in the right direction to achieve a resolution..
31 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your experience. We are so glad to hear that Dawn was able to answer your questions and guide you toward a resolution. We will be sure to share your kind words with her. We appreciate your feedback and thank you for choosing us.
The new part is better than the…
The new part is better than the original version and was simpler to install
25 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your experience! We're thrilled to hear the new part exceeded the original and that the installation was even easier. Feedback like yours is incredibly valuable, and we're glad we could help make your repair a success. We appreciate your support and look forward to serving you again!
Quality Part - Delivered as expected
Looking for a lawnmower part and was directed to their site. Was able to verify the replacement part I needed was correct. Ordered and received it within the time frame given- maybe even a couple days early. Part fit and worked as expected. Nothing fancy, just good reliable part and good service. Easy to search on their site. Pleased with overall process and product.
30 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your experience! We are so glad our site made it easy to find and verify the correct lawn mower part. It's great to hear your order arrived even earlier than expected and that the part fit and worked perfectly. We truly appreciate your kind words about our service and reliability, and we look forward to helping you with any future parts needs!
Item shipped quickly
Item shipped quickly, came on time and fit exactly.
22 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thanks so much for your great feedback! We’re delighted to hear your order shipped quickly, arrived on time, and fit exactly as expected. We truly appreciate you choosing us and look forward to helping you with your future parts needs. Have a wonderful day!
Came overnight just like I wanted
Came overnight just like I wanted. Parts were oem and worked perfect
20 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for your great feedback! We are so glad your order arrived overnight just as expected and that the OEM parts fit and worked perfectly. We truly appreciate you taking the time to share your experience, and we look forward to helping with any future parts needs.
The agent was very good 👍
The agent was very good 👍. She was professional besides being very helpful. Great employee!
30 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience. We will be sure to share your feedback with our agent, she will be delighted to know her professionalism and helpfulness made such a great impression. We truly appreciate you taking the time to recognize her efforts, and we look forward to serving you again!
Brittne made the experience workable…
Brittne made the experience workable and pleasant. Although this was a difficult order, she was able to help find a part that would work. I am very pleased with the service I got for this order.
30 July 2026
Unprompted review
Reply from Ereplacementparts
Hello,
Thank you for taking the time to share your experience. We are so glad Brittne was able to make a difficult order a workable and pleasant experience. Finding the right part can sometimes be challenging, and it is great to hear that her knowledge and dedication helped get you what you needed. We truly appreciate your kind words and are grateful for the opportunity to assist you. Thank you for choosing us, and we look forward to helping you again in the future.
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