I have been coming to this Gym for about 4 years now and I love it. The gym has all the equipment one would need. The instructors are incredibly professional, kind and motivating. I always look forwar... See more
Location
Switch locationMoonraker Point, 1 Pocock Street, SE1 0FN london, GB
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See what reviewers are saying
Best facility- the sauna ! Improve - fill up your hygiene bottles they are empty or remove them. Makes it look like you’re not paying attention to refilling. Technology- your finger print entry is... See more
I am a member of Energie Fitness Borough since September. The gym has everything you need for a good workout, and now with Kassidy as manager, it's in excellent hands. He's an outstanding PT who make... See more
Company replied
Scammers I cancelled my membership in Borough London energie fitness 3 months ago however they keep charging my debit card randomly each month month .They refuse to refund and stopped responding... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Moonraker Point, 1 Pocock Street, SE1 0FN, london, United Kingdom
3.6
Average
157 reviews
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The gym is big and well equipped. Very Supportive PT’s
The gym is big and well equipped.
The locker area is big and tidy all time.
Showers and toilet clean.
They have a very good professional and supportive personal.
I wish only they have more group classes.
Really recommend this gym.
8 October 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Conditions need to be nicer
- Change rooms don't have air conditioning,
- Some shower cabin lockers need maintenance
- Booking is meaningless, the place doesn't have a max limit for the number of people at the same interval.
10 September 2021
Reply from Energie Fitness - Borough
Hi Syuleyman,
Firstly, I am very sorry to hear some of your comments relating to the facilities in our gyms, we try to offer the best to our members and it seems on this occasion we have failed.
Additionally, your comments regarding to your frustration with our booking process are duly noted. Rest assured that your comments will be passed on to our Borough branch in hopes that we can improve on the points you have raised. Thanks for the feedback it really helps us.
Have a great day,
Dan
My visits to the gym have been…positive.
My visits to the gym have been positive. Would like to see another rowing machine as there is only one and have to wait to use it.
20 August 2021
Reply from Energie Fitness - Borough
Hi Norman,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
I use the machines for where I’m…
I use the machines for where I’m targeting to build muscle and it’s very good and effective
6 August 2021
Reply from Energie Fitness - Borough
Hi Samuel,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Borough
Hi Kevin,
Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.
Thanks again for leaving a review, it's really important to us to hear what our members think.
Have a great day,
énergie Fitness Central Team
Amazing Team
The team is amazing, they always are very helpful, few times I was using the machines wrongly and they point out (they care) I really appreciate it!
The facilities are amazing it is a massive GYM, there is a sauna & classes, what can I ask more for :p !?
Once again the facilities are worth nothing without a great team, so well done to the team that makes me keep going and feel comfortable!
No pain, no gain!
David Martins x
23 July 2021
Reply from Energie Fitness - Borough
Hi David,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
My favorite new gym already (h)
23 July 2021
Reply from Energie Fitness - Borough
Hi Albena,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Great gym
Great gym. I personally would have dedicated less space to cardio machines and used it for more weight machines but overall they have used the space wisely. Would definitely recommend.
2 July 2021
Reply from Energie Fitness - Borough
Hey Maria,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Borough
Hi Geletu,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Borough
Hi Chris
I am sorry to hear you are frustrated with the communications you are receiving. Please feel free to opt-out of receiving communications, if you are unable to do so please contact us at communcations@energiecentral.com and we can manually remove you from our mailing list. Hope this helped.
Best Wishes
Dan
Good gym
Only been a member few weeks, but most staff very friendly, it’s not super busy at times I go so it’s great. They could get more members wiping stuff down after use!
Gym could do with a few more bits of equipment
( steps and a few more stair machines)
But overall happy with the gym.
18 June 2021
Reply from Energie Fitness - Borough
Hi Brian,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Never leaving this gym!
Staff and facilities are amazing, the atmosphere is comfortable and I really enjoy my time there.
7 May 2021
Reply from Energie Fitness - Borough
Hey TB,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Great location
Great location, most affordable gym ever. Has everything I need to work out, the PTs & managers are helpful and the website to book your visits is easy to use.
30 April 2021
Reply from Energie Fitness - Borough
Hi Marie,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Wide range of machines and free…
Wide range of machines and free weights, good capacity, and considerate clientele and staff.
I question the efficiency of the entry system, however. No biometric scanner or PIN entry, a trainer has to sign you in. Hasn't really been a problem so far as the trainers get there quickly
23 April 2021
Reply from Energie Fitness - Borough
Hey there,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
BEWARE! STAY AWAY!
Once again we have another lockdown and you already know that énergie Fitness is just another company that only cares about your money rather than their clientele's wellbeing. They won't refund your membership or pause it for the days you miss because of lockdown. What's the point of paying for a service you won't be able to use.
Shameful behaviour!
And just watch how they won't acknowledge this review because deep down they are a money-grabbing thief of a company!
22 December 2020
Unprompted review
Reply from Energie Fitness - Borough
Hey JJ,
We’re sorry to hear of your unsatisfactory experience at énergie Fitness. This is truly unacceptable and on behalf of the entire team please accept our sincerest apologies.
I hope this issue has since been resolved and you have had contact from your former gym. If not, please contact us communications@energiecentral.com.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Very gppd service and facilities
Very gppd service and facilities. great sauna and excellent machines
18 December 2020
Reply from Energie Fitness - Borough
Hi Enrique,
Thanks for your kind words – you’ve made our day! We’re thrilled that you are enjoying the gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
It was an excellent experience it was…
It was an excellent experience it was unfortunate fr me my time was short at d gym due to d lockdown but i really had a gud time i will not esitate to recommend d gym to any of my gud friends special thanks to my PT ABS
7 November 2020
Reply from Energie Fitness - Borough
Hi Ibrahim,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Very good and friendly environment very…
Very good and friendly environment very clean good equipments very good social distance GOOD PRICE and very friendly stuff SO FAR SO GOOD👍🏾👍🏾👍🏾
6 November 2020
Reply from Energie Fitness - Borough
Hi Amandu,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Great space and people
30 October 2020
Reply from Energie Fitness - Borough
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
I love this gym!
I love this gym. Definitely clean, social distancing implemented, never too busy whenever I go, and a positive vibe from all patrons. I’m glad I signed up with this gym.
30 October 2020
Reply from Energie Fitness - Borough
Hey Rebecca,
Thanks for your great review of our énergie Fitness Club, we really appreciate all feedback.
We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our teams works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
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