I’ve been using Emma for a little while now, and I’ve definitely noticed a difference in how my stomach feels. I tend to deal with bloating after meals, and this has helped me feel a lot less uncomfor... See more
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Review summary
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Firstly I am anxious as my re-order has not reached me in Brisbane , Australia. The big and very pleasing effect was that afer 5 weeks my personal energy had improved and I was not always needing an... See more
Company replied
Emma is helping with elimination, but some days I don't go, & after 2 days, I sometimes need to use OTC things, which I don't like. I also wish it were less expensive. I can't use the coupons for dis... See more
Company replied
Emma has not provided all they advertised. HOWEVER, it has improved my bowel movements considerably. Admittedly I am now taking 3 tablets every 2 days and 2 on the others, Movements have been pain... See more
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3.7
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Emma has made my life a lot better!
Emma has made my life a lot better!
I'll keep using it.
1 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Elizabeth, for your feedback!
We’re so glad to hear that Emma has made a positive difference in your life. We truly appreciate your continued support!
Sincerely,
Emma Relief Team
Watch for discount offer after you order they double your order.
I ordered three bottles of Emma and before my order was submitted I was offered a discount after I pushed the button they ordered me 3,more bottles and chargedmec$294 for six bottles which they offered 6 bottles for 224 they over charged me $74.00 for the 6 bottles????
12 July 2026
Unprompted review
Reply from Emma Relief
Hello Donna,
Thank you for sharing your feedback. We're sorry to hear about the confusion surrounding your order and understand how frustrating unexpected charges can be.
As this is a public forum, we're unable to access or discuss account-specific details here. If you've already contacted our support team, we encourage you to continue responding to your existing email thread so we can investigate your order in detail, explain the charges and promotional pricing, and assist with any available options.
We appreciate your patience while our support team carefully reviews each customer's concerns. Every inquiry is important to us, and our team is committed to providing thorough assistance as each case is reviewed.
If you haven't yet reached out, please email us at hello@emmarelief.com, and our team will be happy to help.
Thank you again for bringing this to our attention. We appreciate the opportunity to assist you.
Sincerely,
Emma Relief Team
3 month experience with Emma
3 month experience with Emma. Diarrhea under control after 2 weeks. Still had a lot of gas and urgency. 2nd month was a mixed bag of good days, not so good days. 3rd month was pretty regular bowel movements. After 3 months I have a bowel movement first thing in the morning, usually a second movement in the afternoon. Very little gas and controlled urgency. For the first time in a year I do not have to sleep with a depends and a pad on my bed. I have my life back.
13 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Dewey, for sharing your detailed journey with us.
We’re truly glad to hear that over time, Emma has helped bring more consistency and control, making such a meaningful difference in your daily life. Your experience will be very encouraging to others, and we appreciate your trust and patience.
Sincerely,
Emma Relief Team
I have been using Emma for two years
I have been using Emma for two years. Despite some health and pharmaceutical interference I am now regular.
I will continue to rely on Emma.
13 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Al, for your continued trust over the years!
We’re so glad to hear that Emma has helped you maintain regularity despite other challenges. Your long-term support means a great deal to us.
Sincerely,
Emma Relief Team
Emma does what it says
Emma does what it says. I am definitely more regular now. I have digestive problems from years of taking anti-inflammatory medications and like that I don't have to worry about regularity now.
13 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Susan, for sharing your experience!
We’re happy to hear that Emma has helped support your digestive health and brought you more consistent regularity. We truly appreciate your feedback and support.
Sincerely,
Emma Relief Team
Reply from Emma Relief
Thank you, Sherry, for your kind words!
We’re so glad to hear that Emma is helping you maintain daily regularity. We truly appreciate your support!
Sincerely,
Emma Relief Team
Deceptive trade tactics
Deceptive trade tactics. I ordered the 6-pack of Emma Relief for $234. At checkout, a page offered a “better deal” — 9 packs for $261 — presented as an upgrade to my order. I selected it expecting it to replace the 6-pack. Instead, they charged me for BOTH: $234 AND $261, a total of $495, for an order I never intended to place.
I tried to cancel immediately. There is no phone cancellation option — customer service only accepts cancellation requests by email, which delays resolution long enough for them to ship the order before you can stop it. When I contacted them, I was told the order was “already processing” and couldn’t be corrected — despite trying to cancel within minutes of placing it.
This isn’t a one-off mistake. Look at their other reviews: multiple customers describe the exact same “upgrade” bait, describe being charged for orders they never approved, and describe the same email-only stonewalling on cancellations. This is a checkout design, not an accident.
I would not recommend ordering directly from emmarelief.com. If you want to complain, here’s the info. The FTC’s “Negative Option Rule” and general Section 5 authority prohibit billing for goods a customer didn’t clearly and affirmatively agree to — a second undisclosed charge dressed up as an “upgrade” fits squarely in that category.
- Many states have deceptive trade practices acts covering misleading checkout representations.
- The company is worth naming as Enclave Bioactives (the parent) in your review/complaint, since that’s the legal entity — Emma Relief is made by Enclave BioActives.
The tactics:
-Post-purchase upsell / “bump” disguised as a modification — Instead of replacing your original order, the “better deal” page adds a second, separate charge on top of the first, while the language (“upgrade”) implies it replaced it. That framing is misleading by design — multiple customers report the “promotional” bundle was not an upgrade but an additional charge, which they call totally misleading, and another reviewer described hitting “6” and then being offered “9,” expecting the 6 to auto-unselect, only to be charged for both — calling it done on purpose and dishonest.
- Dark pattern / confirmshaming checkout flow — A checkout step engineered so the “yes” click is ambiguous about whether it’s a new order or a swap. This is a known deceptive-design category regulators (FTC, state AGs) have gone after other companies for.
- Phone-blocking / email-only cancellation — Funneling cancellations to email (often with slow or automated replies) is a friction tactic to delay refunds and discourage cancellation. Emma Relief’s own pattern shows this: customers report they can’t get anyone on the phone, keep sending product back, and can’t get cancellations honored.
- False “immediate shipping” claims to defeat cancellation windows — Rushing fulfillment (or claiming to) before a cancellation request can be processed is a way to force the return process (with its fees/hassle) instead of a clean cancellation — one reviewer noted that after contacting them, they were told the order was already being processed and couldn’t be corrected.
13 July 2026
Unprompted review
Reply from Emma Relief
Hello Gloria,
Thank you for taking the time to share your detailed feedback. We're truly sorry to hear about your experience and understand how frustrating this situation has been.
We sincerely apologize for any confusion regarding your order and the concerns you've raised about the ordering process. Our goal is to provide a clear and straightforward purchasing experience, and we're sorry that this was not your experience.
As this is a public forum, we're unable to discuss or review account-specific details here. However, we can see that you're already in contact with our support team. We encourage you to continue responding to your existing support ticket so we can carefully review your concerns, verify the details of your order, and make any necessary corrections where appropriate. Our goal is to ensure your concerns are fully addressed and that you have the smoothest possible resolution.
We also understand your concerns regarding phone support. While we no longer offer phone support, our email support allows our team to thoroughly review each case and maintain a complete record of the conversation so we can provide the most accurate assistance possible.
Thank you again for bringing your concerns to our attention. We appreciate the opportunity to review your case further and assist you through your existing support ticket.
Sincerely,
Emma Relief Team
Fiber Is Critical
I Started Taking Fiber At The Same Time I Took Emma & I'm Very Regular Now!
Thank You
12 July 2026
Unprompted review
Reply from Emma Relief
Hello Sharon,
Thank you for taking the time to share your feedback!
We're delighted to hear that you've experienced more regular bowel movements. It's wonderful to know you're seeing positive changes.
As with any supplement, individual experiences can vary, and we're glad you've found an approach that works well for you.
Thank you for choosing Emma and for sharing your experience with our community.
If you ever have any questions or need additional support, please don't hesitate to reach out to our support team at hello@emmarelief.com. We're always happy to help.
Sincerely,
Emma Relief Team
Prompt corrective action by Emma
Had word of an unintended, unwanted subscription on my part. Was about to despair when Emma reached out and informed me they had cancelled my subscription. I thank them very much for being so honorable and responsive.
11 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Dina, for your kind words!
We’re glad we could quickly resolve the issue and provide the support you needed. Your trust means a lot to us, and we’re always here to help.
Sincerely,
Emma Relief Team
Doesn’t work for me
I used this product for 1 month and saw no results so I asked for a full refund as per their guarantee. Instead they want to give me 50 percent discount and keep the product. I just want a full refund and kept asking but no response. Customer service is pathetic and they don’t care about the customer. I still don’t want their product but I don’t know where to send these bottles back. Ridiculous.
Annoyed and Frustrated customer C. Deidrick
11 July 2026
Unprompted review
Reply from Emma Relief
Hello Christine,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations and understand how frustrating this situation has been.
We understand that one month without the results you were hoping for can be disappointing. As with any supplement, individual results can vary because every person's body responds differently.
While some individuals notice changes sooner, others may require more time and consistent use before experiencing the full benefits. Factors such as diet, lifestyle, overall health, medications, and individual body chemistry can also influence results.
We're also sorry to hear that you felt our support team did not care about your concerns. Please know that our team always strives to assist every customer to the best of their ability. While response times may occasionally be longer than expected during periods of high inquiry volume, our goal is to ensure that every customer receives the support they need.
Based on our records, your support request has already been reviewed, and a return shipping label has been provided to help you proceed with the return process.
As this is a public forum, we're unable to review account-specific details or discuss return and refund requests here. If you already have an open support ticket, we encourage you to continue responding to that existing email thread so our support team can review your case, discuss the return and refund process in detail, provide the appropriate return instructions, and assist with any unresolved concerns.
Thank you again for bringing this to our attention. We appreciate the opportunity to assist you.
Sincerely,
Emma Relief Team
I have had no issues with this company…
I have had no issues with this company at all, so I’ll focus on the product. Emma has really helped me, I was so sure that I was wasting my money, I had zero confidence that it would help, but thank God it has. I have struggled with constipation all my life, but it seemed it was getting worse. Sometimes I would go almost a week without a BM, with Emma I go either every day, or every other day, and the “straining” used to be horrible, very painful, Emma has also made a BIG difference there, and when I go, I feel empty. Mission accomplished! I’m a 71 year old female, and I’ve been taking Emma since 4/22/26. I would definitely recommend giving it a try!
21 April 2026
Unprompted review
Reply from Emma Relief
Thank you, Connie, for sharing your experience!
We’re so glad to hear that Emma has made a meaningful difference in your comfort and regularity after years of struggle. It’s especially rewarding to know it helped ease discomfort and improve your overall routine. We truly appreciate your recommendation and support!
Sincerely,
Emma Relief Team
Nothing seems to work. Desperate
Nothing seems to work. In the hospital, they changed all my medicine and still no results. Was obstructed with poop.
Please cancel my subscription. Seeing Dr tomorrow for all test results and hopefully a plan that will help me.
Again please cancel. Thanks Sharon Priewe
6 June 2026
Unprompted review
Reply from Emma Relief
Hello Sharon,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and hope your appointment with your doctor provides helpful answers and a treatment plan that works well for you.
As with any supplement, individual results can vary because every person's body responds differently. Factors such as overall health, medications, diet, lifestyle, and individual body chemistry can all influence how someone responds.
We also appreciate you letting us know about your request to cancel your subscription. As this is a public forum, we're unable to review or make changes to account-specific requests here.
If you already have an open support ticket, we encourage you to continue responding to that email thread so our support team can assist you with your subscription request and any other concerns you may have. If you don't have an existing ticket, please reach out to us at hello@emmarelief.com, and we'll be happy to help.
Thank you again for sharing your experience. We wish you all the best with your appointment and your continued care.
Sincerely,
Emma Relief Team
I took the product for 3 months
I took the product for 3 months, never missing a day. I never lost a pound, but my bowels moved regularly on a daily basis. so that was a good thing. I experienced a lot of gas which was not normal for me. I just wish I would have lost the weight I was expecting to lose. I eat about like a mouse. very little. I went to walmart to see if I could get another bottle of Emma but was told I have to order it from them on line. that sucked.
3 April 2026
Unprompted review
Reply from Emma Relief
Hello James,
Thank you for taking the time to share your experience with Emma. We're glad to hear that you noticed an improvement in your bowel regularity, though we're sorry to hear that you didn't experience the weight loss you were hoping for and that you experienced increased gas.
As with any supplement, individual results can vary because every person's body responds differently. Factors such as diet, lifestyle, overall health, medications, and individual body chemistry can all influence how someone responds. While some individuals notice changes sooner, others may require more time and consistent use before experiencing the full benefits.
If you haven't already, we'd be happy to connect you with one of our in-house Health Coaches. They are available at no additional cost to answer your questions, provide general wellness guidance, and share tips to help optimize your experience based on your individual wellness goals.
If you'd like to connect with one of our Health Coaches or discuss your experience further, please reach out to our support team at hello@emmarelief.com. We'll be happy to assist you.
Thank you again for your feedback. We truly appreciate you sharing your experience with us.
Sincerely,
Emma Relief Team
Have been using Emma for several months…
Have been using Emma for several months and have noticed no change in bloating or constipation issues. Think I just wasted some more $ with high hopes.
9 July 2026
Unprompted review
Reply from Emma Relief
Hello Carol,
Thanks for sharing this with us and we’re really sorry to hear that you haven’t experienced the results you were hoping for so far. We know how discouraging that can feel, especially when you’ve been consistent for several months.
Supplements can affect people differently and the results can depend on several factors outside the product itself. That’s why we have a team of coaches who can help guide you, answer questions, and offer tips that may help improve your experience. If you’re interested in talking to one of our coaches, or if you want to go over your refund options, feel free to email us at hello@emmarelief.com.
If you need anything else, we’re always here to help.
Sincerely,
Emma Relief Team
I’ve been using Emma for a little while…
I’ve been using Emma for a little while now, and I’ve definitely noticed a difference in how my stomach feels. I tend to deal with bloating after meals, and this has helped me feel a lot less uncomfortable throughout the day. I also feel like my digestion has been more regular, which has been a huge plus. The capsules are easy to take, and I haven’t had any issues with them. While everyone’s body is different, it’s been a great addition to my routine, and I plan to keep using it!
7 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Faith, for your thoughtful review!
We’re happy to hear that Emma has helped reduce bloating and support more regular digestion. It’s great to know it’s been an easy and effective addition to your routine. We truly appreciate your support!
Sincerely,
Emma Relief Team
10/10
10/10! I've tried quite a few gut health supplements, and this has easily been one of my favorites. Within a couple of weeks I noticed less bloating, better digestion, and I just felt so much better overall. The capsules are easy to swallow, and I didn't experience any stomach discomfort while taking them at all.
24 June 2026
Unprompted review
Reply from Emma Relief
Thank you, Myah, for the amazing feedback!
We’re thrilled to hear that Emma stands out among the supplements you’ve tried and that you noticed improvements in digestion and bloating within just a couple of weeks. It’s great to know it’s been gentle on your stomach and easy to incorporate into your routine. We truly appreciate your support!
Sincerely,
Emma Relief Team
Reply from Emma Relief
Hello Colleen,
Thank you for taking the time to share your feedback. We're sorry to hear that you haven't experienced the improvement you were hoping for.
As with any supplement, individual results can vary because every person's body responds differently. Factors such as diet, hydration, lifestyle, overall health, medications, and individual body chemistry can all influence how someone responds. While some individuals notice improvements sooner, others may require more time and consistent use before experiencing the full benefits.
If you haven't already, we'd be happy to connect you with one of our in-house Health Coaches. They are available at no additional cost to answer your questions, provide general wellness guidance, and share tips to help optimize your experience based on your individual needs and wellness goals.
Please feel free to reach out to our support team at hello@emmarelief.com if you'd like to connect with one of our Health Coaches or discuss your experience further. We're here to help and will be happy to assist.
Thank you again for sharing your feedback.
Sincerely,
Emma Relief Team
Autopay Cencellation Request Denied!
On June 18th I sent an email to emmarelief.com. And the subject title was "Cancel Autopay". I explained that from now on I want to make orders manually whenever I choose.
I received a reply on June 20th and the agent stated they understand I want to chose when to make orders.
But I didn't realize the agent did not comply with my request to cancel the autopay! And only temporarily paused it.
So now I've been charged another $59 for 1 bottle on July 4th.
What I learned from this experience, it doesn't matter what I want or request from this company. If I don't jump through their hoops by answering all their questions about why I'm canceling the Autopay?
They will ignore my request and continue charging me every month.
Whatever trust I had for this company is now gone. And if they don't cancel the Autopay and issue a refund for this new charge. I will be contacting my bank for help.
I do not recommend this company or its product anymore.
20 June 2026
Unprompted review
Reply from Emma Relief
Hello Sione,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been.
We sincerely apologize for any misunderstanding regarding your subscription request. Our goal is always to assist our customers and ensure their requests are handled appropriately.
As this review only includes your first name, we're unable to identify your account or investigate the details of your case from the information provided. Additionally, as this is a public forum, we're unable to review or discuss account-specific details or process subscription changes and refund requests here.
If you already have an open support ticket, we encourage you to continue responding to that existing email thread so our support team can review your account, investigate your concerns further, discuss your subscription and refund request in detail, and work toward a resolution. If you don't have an existing support ticket, please reach out to us at hello@emmarelief.com, and we'll be happy to assist.
Thank you again for bringing this to our attention. We appreciate the opportunity to help resolve your concerns.
Sincerely,
Emma Relief Team
Very Happy with this product
20 June 2026
Unprompted review
Reply from Emma Relief
Thank you, Starr, for your kind feedback!
We’re so glad to hear you’re happy with the product. We truly appreciate your support!
Sincerely,
Emma Relief Team
I started taking Emma about two weeks…
I started taking Emma about two weeks ago after every dinner left me feeling puffy and uncomfortable. The bloating and gas relief benefits are real. I noticed a difference within the first week, especially after eating heavier meals. My stomach feels noticeably flatter by the end of the day now, which hasn’t happened in years. The only downside is the capsule is a little large and takes some getting used to swallowing. Overall it’s become part of my daily routine and I don’t plan on stopping anytime soon.
7 July 2026
Unprompted review
Reply from Emma Relief
Thank you, Leslye, for your thoughtful review!
We’re so glad to hear that Emma has helped reduce bloating and discomfort, especially after meals, and that you noticed improvements within the first week. We truly appreciate your support!
Sincerely,
Emma Relief Team
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