Firstly I am anxious as my re-order has not reached me in Brisbane , Australia. The big and very pleasing effect was that afer 5 weeks my personal energy had improved and I was not always needing an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been taking Emma for about 6 weeks, and I thought it was supposed to help bowel movements.
I can’t tell any difference.

Reply from Emma Relief
I have been using Emma for a while. It took some time to help me. I am feeling better using Emma. No more bloating.

Reply from Emma Relief
Before I found Emma I was always bloated, constipated.I try to steer clear of watching videos trying to sell you stuff you don’t need, online. But I do and did need relief for my issue(s), so I watched it. I was convinced it would help so I ordered 3 bottles. This product works so well, but only if you take it as directed.. Some days I jut forget to take one after I eat and I pay for it.If you’re looking for relief from bloating, gas and constipation. You’ve come to the right place. Purchased 3 times.

Reply from Emma Relief
Helped me to be regular! Big relief!!!
Thank you!

Reply from Emma Relief
My wife has struggled with her digestive system after complex orthopedic surgeries and an infection that was treated with Cypro(sp?), a very strong antibiotic, over a period of months. Additional antibiotics were needed to treat urinary tract infections; each antibiotic wiped colonies of organisms needed to help digest and expel the nutrients she ate. A c-diff toxin developed in her gut which had potentially dangerous side effects… All of this started in 2021 culminating with the severe toxin condition in 2023.
We struggled to find a remedy through diets, supplements, etc., all with the assistance of a gastrointerlogy practice. Their PA was especially helpful…. In early 2026 I came across EMMA and studied the information provided by its creator, herself a gastroenterologist. I asked our PA to please study it for me as well before I would let my wife start taking it…
After cleaning this with the PA, I ordered Emma (as a small complaint I was inundated by a very aggressive marketing campaign)…. I over-ordered and paid twice what I should have.
So, the “silver lining” is that I am using the duplicate order for myself!!
Both of us have enjoyed, especially my wife, being almost totally normal again in this part of our lives!!
Thank you to the creator of Emma, and you do not need to aggressively market your product to us because it is part of our daily experience.
Bill.

Reply from Emma Relief
Emma relief helped me as an older woman. I just turned 60 I have medication that works against my digestive track. Emma helps me with proper elimination. I use Wegovy and since I got to the last dose, I really need help with my digestive track and Emma gives me. Gentle alternative to other things that are out there. I love it.

Reply from Emma Relief
I have been struggling with IBS for 49 years and have tried MANY different remedies. I must say when I tried EMMA I was SO PLEASED. For months I used it successfully then the results started to change and I was struggling with my condition, so I tried other remedies advertised on the internet. After several different attempts for success I went back to Emma and added AKKA, another product in Dr. Sam's line. This is just a recent change and I am headed back to a successful experience. Thank you Dr. Sam!

Reply from Emma Relief
The Emma relief is an all around product that is great for your gut and digestive system. I have used it daily for about a year and my bowels are in a happy place. Try it you have nothing to lose and every health benefit to gain.
Jeri Pitra

Reply from Emma Relief
This product is totally ineffective. Despite Dr Sam’s claims, titles snd purported research, this product was a total waste of money. And despite their guarantee they don’t want to give you a dime of your money back. DON’T buy this crap.

Reply from Emma Relief
It's not a perfect product. It did not work very well at first. So I reordered the product, and took it in the morning, and in the evening. It worked, but some days I have a complete elimination. Sometimes it takes two days for a complete elimination. I drink 80 plus ounces of water a day, usually more in the summer. I remember the words of the doctor, Emma: "This is not a laxative." So that is my story. It works for me, but it just might take a little longer.
Marty S.

Reply from Emma Relief
Have found bowel movements are regular with no problems in having daily easy movements. No Straining and I even lost about 5 lbs.
Gary Reichow

Reply from Emma Relief
Emma is the best! I feel great and have never been this regular. Everthing Emma stated is true, and I have to admit, I did try this with trepidation!

Reply from Emma Relief
Usually it works without much effort some mornings it requires pushing but no strain. Been on it for 2 months and not a single day with impacted bowel. Because I am on water pills to prevent water retention my colon also gets dried out so I have found that if I take 2 pills in the morning and two after my evening meal everything works fine. Some days I will 3 or 4 bowel movements in a day so I know it is cleaning it out.
Thank You Emma

Reply from Emma Relief
Emma has made my life a lot better!
I'll keep using it.

Reply from Emma Relief
I ordered three bottles of Emma and before my order was submitted I was offered a discount after I pushed the button they ordered me 3,more bottles and chargedmec$294 for six bottles which they offered 6 bottles for 224 they over charged me $74.00 for the 6 bottles????

Reply from Emma Relief
3 month experience with Emma. Diarrhea under control after 2 weeks. Still had a lot of gas and urgency. 2nd month was a mixed bag of good days, not so good days. 3rd month was pretty regular bowel movements. After 3 months I have a bowel movement first thing in the morning, usually a second movement in the afternoon. Very little gas and controlled urgency. For the first time in a year I do not have to sleep with a depends and a pad on my bed. I have my life back.

Reply from Emma Relief
I have been using Emma for two years. Despite some health and pharmaceutical interference I am now regular.
I will continue to rely on Emma.

Reply from Emma Relief
Emma does what it says. I am definitely more regular now. I have digestive problems from years of taking anti-inflammatory medications and like that I don't have to worry about regularity now.

Reply from Emma Relief

Reply from Emma Relief
Deceptive trade tactics. I ordered the 6-pack of Emma Relief for $234. At checkout, a page offered a “better deal” — 9 packs for $261 — presented as an upgrade to my order. I selected it expecting it to replace the 6-pack. Instead, they charged me for BOTH: $234 AND $261, a total of $495, for an order I never intended to place.
I tried to cancel immediately. There is no phone cancellation option — customer service only accepts cancellation requests by email, which delays resolution long enough for them to ship the order before you can stop it. When I contacted them, I was told the order was “already processing” and couldn’t be corrected — despite trying to cancel within minutes of placing it.
This isn’t a one-off mistake. Look at their other reviews: multiple customers describe the exact same “upgrade” bait, describe being charged for orders they never approved, and describe the same email-only stonewalling on cancellations. This is a checkout design, not an accident.
I would not recommend ordering directly from emmarelief.com. If you want to complain, here’s the info. The FTC’s “Negative Option Rule” and general Section 5 authority prohibit billing for goods a customer didn’t clearly and affirmatively agree to — a second undisclosed charge dressed up as an “upgrade” fits squarely in that category.
- Many states have deceptive trade practices acts covering misleading checkout representations.
- The company is worth naming as Enclave Bioactives (the parent) in your review/complaint, since that’s the legal entity — Emma Relief is made by Enclave BioActives.
The tactics:
-Post-purchase upsell / “bump” disguised as a modification — Instead of replacing your original order, the “better deal” page adds a second, separate charge on top of the first, while the language (“upgrade”) implies it replaced it. That framing is misleading by design — multiple customers report the “promotional” bundle was not an upgrade but an additional charge, which they call totally misleading, and another reviewer described hitting “6” and then being offered “9,” expecting the 6 to auto-unselect, only to be charged for both — calling it done on purpose and dishonest.
- Dark pattern / confirmshaming checkout flow — A checkout step engineered so the “yes” click is ambiguous about whether it’s a new order or a swap. This is a known deceptive-design category regulators (FTC, state AGs) have gone after other companies for.
- Phone-blocking / email-only cancellation — Funneling cancellations to email (often with slow or automated replies) is a friction tactic to delay refunds and discourage cancellation. Emma Relief’s own pattern shows this: customers report they can’t get anyone on the phone, keep sending product back, and can’t get cancellations honored.
- False “immediate shipping” claims to defeat cancellation windows — Rushing fulfillment (or claiming to) before a cancellation request can be processed is a way to force the return process (with its fees/hassle) instead of a clean cancellation — one reviewer noted that after contacting them, they were told the order was already being processed and couldn’t be corrected.

Reply from Emma Relief
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.