Elsons offered the best price with the confidence of collecting in store if wanted. I purchased on a Friday for delivery mid-following week but item arrived next-day, Saturday for no extra cost and at... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service and communication. Purchase of new wheeled tool bag. They had stock of all size options when others didn’t. Priced at the genuine price, not inflated as other suppliers were due to... See more
Company replied
I wanted to purchase a new jigsaw, I have taken a liking to Festool equipment. For various reasons I prefer a cordless machine (pat testing regulations at some sites) So I contacted a supplier lo... See more
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The service was painless and efficient. The items are also very priced competitively and was an easy choice. Every time I’ve used Elsons Tools, their service has been consistent.
Company replied
Company details
Written by the company
We are friendly, helpful and knowledgeable team looking to offer our customers the very best in customer service. We offer great prices and free next day delivery on the majority of our product range. When online ordering, things can, on occasion, not go to plan, we are always on hand to assist and resolve any issues as quickly as possible. We have power tool and building material experts on hand to answer your questions relating to the products we sell.
Our promise to you
Written by the company
- We're committed to our customers!
- As well as offering great prices, huge stock range and fast delivery, we also pride ourselves on offering our excellent customer service
Contact info
Unit 1 Brick Knoll Park, AL1 5UG, St Albans, United Kingdom
- 01727790750
- online@elsons.co.uk
- www.elsons.co.uk
4.8
Excellent
548 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Good price and excellent service
Good price, excellent service. Item received following day. Have purchased from here a number of times. Recommend seller.
26 June 2026
Reply from Elsons Tools
Thank you for the recommendation
Reply from Elsons Tools
Thank you for the great review
Good products good prices and spot on…
Good products good prices and spot on delivery 👌 👍
12 June 2026
Reply from Elsons Tools
Thank you for the positive review
Elsons Tools good service.
Purchased two power tools on separate occasions both were dealt with efficiently and arrived the following day. I had a query with one order and that was dealt and resolves swiftly so I have no hesitation in recommending Elsons Tools
11 June 2026
Reply from Elsons Tools
Thank you for the wonderful review
Reply from Elsons Tools
Thank you for the good review
Ordered what I needed
Ordered what I needed, selected standard delivery, order arrived next day, what more can I say, an excellent service.
22 June 2026
Reply from Elsons Tools
Thank you for the excellent review
Reply from Elsons Tools
Thank you for the good review
Needed a new strimmer
Needed a new strimmer I wanted to go for a metabo one as already have a mower. Don't Google Search and come up with Elsons tools and I thought why not give them a go and was very happy with my purchase and arrived on time very well packaged would definitely use again
8 June 2026
Reply from Elsons Tools
Thank you for the 5 stars
Excellent!
Excellent service. Quick dispatch & delivery. Will be recommending Elsons to people.
Thanks!
8 June 2026
Reply from Elsons Tools
Thank you for the recommendation
Reply from Elsons Tools
Thank you for the positive feedback
Good range of accessories at…
Good range of accessories at competitive prices.
Delivered on time.
Great service, thank you.
17 June 2026
Reply from Elsons Tools
Thank you for the amazing review
Reply from Elsons Tools
Thank you for the positive review
Good bit of kit
Good bit of kit. Unfortunately the delivery was a day later than expected
15 June 2026
Reply from Elsons Tools
Thank you for your review. Sorry to hear the delivery company let is down on this occasion
Good price,good service,fast delivery.
15 June 2026
Reply from Elsons Tools
Thank you for the great review
I had a problem with the delivery…
I had a problem with the delivery emailed customer service and was replied to same day and problems all resolved
Service is second to none
3 June 2026
Reply from Elsons Tools
Thank you for the excellent review. Sorry to hear you had problems with the delivery on this occasion
Makita Palm Router 18v + plunge base + Makita box
Cheapest price on the web. Product as described with all extra parts included. Fast delivery. Would certainly use again
26 May 2026
Reply from Elsons Tools
Thank you for the amazing review
Reply from Elsons Tools
Thank you for the 5 stars
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