Egypt Escapes Reviews 

301
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a very positive and great experience with this company. Customers frequently praise the dedicated booking agents for being exceptionally helpful, patient, and thoroughly knowledgeable throughout the entire personalized vacation planning journey. Travelers note that organizing complex multi-city trips and relaxing river cruises is handled smoothly, with local transport, friendly guides, and scheduled excursions running reliably on time. However, some customers also noted significant disappointment regarding specific accommodations that failed to match the previously promised luxury standards. A small group of people experienced unexpected room changes, inferior room conditions, or disappointing issues with hotel quality upon arrival.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that agents are consistently helpful and... See more

Holidays

Clients share positive opinions on holidays, noting that advisors are helpful, knowledgeable, and patient... See more

Service

Customers had positive experiences with service, often highlighting helpful and professional staff members... See more

Booking process

Users describe positive interactions with booking_process, highlighting the ease and transparency of making... See more

Location

Consumers find location to be ambiguous, describing some accommodation choices as being far away and not in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was so helpful. Knowledgeable, friendly, accessible, he gave us all the information we needed to make our choices, and made the booking process really easy, and transparent. The subsequent d... See more

Rated 5 out of 5 stars

Trying to organise a trip to Cairo and a Nile Cruise is a mine field. Lots of information is available on the internet which often conflicts. It is also challenging reviewing tour agents websit... See more

Rated 5 out of 5 stars

Serah has a lovely, warm, and receptive personality. She couldn't be nicer and her English is excellent. It was truly a great pleasure working with her and she really made this trip happen for us. We... See more

Rated 5 out of 5 stars

Just booked an amazing trip for next year to see the Pyramids and a Nile Cruise through Egypt Escapes... Dealt with Susan Wilson who was very helpful and knowledgeable and helped us book a trip to sui... See more


Company details

  1. Cruise Travel Agency
  2. Travel Agency

Written by the company

Egypt Escapes are an award-winning, ABTA & ATOL regulated & protected experts in Egypt Holidays. Specialising in guided tours all over the country as well as beach breaks on the stunning Red Sea Riviera. Where else can experience over 5000 years of unique history? Including inimitable, bucket list visits to The Pyramids in Giza, Cairo, River Nile Cruises, Luxor & so much more. If Egypt is not enough, we can also now include trips to Jordan from Egypt, where you can also experience such incredible sites as Petra, Wadi Rum, The Dead Sea & more! Get in touch with our 'Egypt Experts' who will make your Egypt getaway as amazing as possible for you. Egypt is the ultimate adventure trip for young and old alike. Tune in to your inner Indiana Jones in a land of discovery like no other. An exciting destination that has something for everyone in the family. A place where you can explore ancient ruins, snorkel stunning coral reefs and take a leisurely cruise down the Nile River? Look no further than Egypt. Epic, incredible and utterly unmissable: that’s how we’d describe our travel bucket list holidays to Egypt & Jordan. Enjoy a tour of a lifetime with our magical combination of the best of two ancient countries with some inimitable history & sites.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

301 reviews

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4.5

All reviews

(301)

86 reviews in the last 12 months

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Rated 1 out of 5 stars

Advertise a cruise for £599

Advertise a cruise for £599. Then get a quote of £1800

14 November 2024
Egypt Escapes logo

Reply from Egypt Escapes

Good evening Mr Dowden and thank you for your review.
We have absolutely loads of our Nile cruises available for £599pp at the moment as part of our 'BLACK FRIDAY SALE' which lots of people are booking. When did you want to go? If it is over Christmas and New Year for example then that will unfortunately carry a supplement as it is a popular holiday time. This makes the flights very expensive which is out of our control. How many people are travelling? As the offer is based on two sharing, if it is just one person staying in a cabin then that makes it more expensive too as you have no one to share the cost of the cabin with.
If you are flexible on your dates then get back in touch ASAP and we can book you in while the sale still lasts.
Let us know if you need anything else and thank you once again,
Kind regards,
Rob@EgyptEscapes
enquiry@egyptescapes.com
02070303971

Rated 5 out of 5 stars

Booking was a pleasure.

Booking through Egypt Escapes was a pleasure.
Serah Peters was extremely courteous and professional in dealing with our holiday booking.
we had plenty of time to discuss the holiday and make our own decision without feel pressured.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic time

A fantastic time away - we both thoroughly enjoyed the stay in Jasmine Palace and the cruise was out of this world - our guide was amazing and the staff looking after us on MS Emilio were great - all so friendly and helpful - a massive thanks to all for helping us make some truly great memories

17 October 2024
Unprompted review
Rated 5 out of 5 stars

I spoke to a lovely lady sarah peters

I spoke to a lovely lady sarah peters. and i found that nothing was too much trouble for her.
The nile cruise that sarah made me aware of went from gatwick and manchester,i informed sarah that gatwick was too much trouble and manchester was perfect however the price did not suit me.
Sarah, still tried for me and in the end came up trumps with the holiday that i have now booked, from manchester.
So ,sarah never gave up and i am so glad she didnt.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

I have been meaning to visit Egypt for…

I have been meaning to visit Egypt for sometime and finally phoned Egypt Escapes. Susan Wilson could not have been more helpful. She emailed me back after we spoke with a fully costed two week holiday with Nile cruise within half an hour. Phoning her back to book was my pleasure. Thank you Susan, just need to pack my bags now!

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Soup to Nuts...a great experience

From my initial enquiry through to the landing back at Birmingham airport the whole experience has been fantastic. Reeha Peters customised the package exactly to the detail that I want. Private transfers, Nile cruise cabin with patio windows and Juliet balcony, sea view room at the Jasmine Palace.....everything was perfect. The Jasmine Palace is a very large but beautiful hotel with a range of choices for breakfast, lunch and dinner. The main restaurant had such friendly staff and an amazing array of food and two well manned fresh cooking stations eggs and omelettes in the morning and dishes such as stir fry or pan cooked pasta in the evenings. Fantastic chefs outside continuously BBQing in the evening. The Nile cruise on MS Emilio was fantastic our guide was well revered in the guide community and taught many of the other guides history at school...service on the boat was amazing and drinks prices very good. You have to be a heavy drinker to make the All Inclusive drinks package work for you!

All in all a most memorable holiday, and would not hesitate to contact Egypt Escapes should we head that way again.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

From the first time i spoke to Susan…

From the first time i spoke to Susan Wilson she could not of been more helpful, every time i requested any further information regarding our Nile cruise she replied in a matter of no time, All the paper work was sent as promised, and advise given to me regarding the holiday which i have found very helpful. Will have no problem in using this company again if needed.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Nile Cruise and Stay

Very good booking process,I wanted a Nile Cruise and stay but I was fussy about the hotel I wanted and had tried other companies with no success but Susan managed to put together a package that suited my needs.I have contacted admin since and had immediate and helpful responses.So thank you Susan and Egypt Escapes.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent & Easy to book !

Reeha peters the booking lady was excellent in explaining , polite and helpful .
She made the whole process easy and gave us a good pricing too.
Pleased all could be done on a weekend evening too

20 October 2024
Unprompted review
Rated 5 out of 5 stars

Two very helpful and knowledgeable people

Phone was answered promptly and Reeha and later Serah were able to efficiently customise the requests I made into a good package. They gave me a detailed explanation of the various elements and negotiated a small reduction in price.
As long as the package delivers what they claim, I shall be back to book further holidays.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Sarah was amazing

Sarah was amazing, she listened to my requirements and found a perfect holiday. The booking process was so straightforward and easy. I wholeheartedly recommend Egypt Escapes.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Adrian Evans


Thank you for all your help and patience with arranging our honeymoon trip to Egypt.

Very professional, knowledgeable and respectful - it was a pleasure dealing with you.

Hope our holiday is as enjoyable as dealing with you.

All the best.

Kind regards,

Diana & Krzys

7 September 2024
Unprompted review
Rated 5 out of 5 stars

Gary

Gary was really helpful and explained all the details. I had a lot of questions which Gary answered.
I will call Gary again for future holidays.
I can’t wait for our visit to Egypt and our cruise!
Thanks Gary

8 September 2024
Unprompted review

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