Egypt Escapes Reviews 

ARRIVED IN CAIRO, THREE HOURS DELAYED INCLUDING 3/4 HOUR WAITING FOR BAGGAGE ON CONVEYOR BELT. THIS WAS UNFORSEEN BUT MY TRANSFER WAS NOWHERE TO BE FOUND. THIS WAS 12.30 AM.HAD TO TAKE A TAXI TO HOTEL ATA COST OF £30.00.ARRIVED AT HOTEL AT ABOUT 1.30AM. TRIED TO CONTACT SUN INTERNATIONAL BUT THERE WAS NO REPLY.
HAD A EXCURSION AT 9.00AM NEXT MORNING SO GOT UP EARLY TO CONTACT THEM.THIS WAS SUNDAY 12TH JANUARY. HOTEL MANAGER CONTACTED SUN INTERNATIONAL AND RECIEVED A TXT AFTER LOOKING INTO IT SAYING ONLY TRANSFER TO HURGHADA WAS ARRANGED FOR ME.I HAD A FLIGHT TO CATCH AT 1.30 MONDAY FROM CAIRO TO LUXOR AND SO BOOKED A TAXI FROM HOTEL TO CAIRO AIRPORT AT ANOTHER COST OF £26.00.ALL THESE TIMES WERE WHEN HEAD OFFICE LONDON WERE CLOSED SO HAD NO CHOICE.
WHEN AT CAIRO AIRPORT PHONED HELP DESK LONDON WHO ASSURED ME MY TRANSFERS FROM LUXOR TO MS VIKING. LUXOR TO HURGARDA AND HURGARDA HOTEL TO HURGARDA AIRPORT WERE CONFIRMED.THIS WAS CONFIRMED BY E-MAIL.
I FOUND THIS EXPERIENCE DISTRESSING AND MADE ME VERY ANXIOUS AS I POTENTIALLY COULD MISS MY CONNECTIONS JEPORDISING THE REST OF MY HOLIDAY AND ALSO OUT OF POCKET BY £46.00 POUNDS.
BEFORE HAND I PHONED THE HELPDESK ABOUT MY TRANSFERS AS I DID NOT HAVE TRANSFER VOUCHERS FOR SOME OF MY TRANSFERS BUT WAS ASSURED THIS WAS NORMAL AND WAS ASSURED NOT TO WORRY.
THE ACCOMODATION, MS VIKING AND HOTELS WERE SUPERB, PITY THIS WAS OVERSHADOWED BY THE WORRY OVER TRANSFERS.

Egypt Escapes contacted me to understand the circumstances of the failed transfers and improve their service.Following this, I was promptly refunded for out-of-pocket expenses incurred, and they apologised for any inconvenience. Rob was very understanding, and I would recommend Egypt Escapes. The transfers were out of their hands.
The rest of the holiday went smoothly and the guide was brilliant. A really great way to explore Egypt.
Thank you.

We had promised ourselves a Nile Cruise years ago, we finally were able to go in early January and we weren't disappointed. Sereh Peters from Egypt Escapes was professional, patient, knowledgeable and so helpful as it was the first holiday we'd booked in quite a few years. The Steigenburger Legacy and it's crew was lovely, and our fantastic Eygptologist/ guide Ahmed on the cruise was organised, friendly and knew anything and everything needed. Always clear, on time, making every excursion fascinating and exceeding our expectations. Transfers were no issue and organised. The second week at the Kaisol Romance in Hurghada was equally perfect. Relaxation is the aim and the ambience is perfect.. the staff in the hotel were terrific. Svetlana the hotel guest liason was helpful with any information needed. Clean, well run, the food was excellent. I wouldn't hesitate to recommend every aspect of this fabulous holiday. Julie & Dave Lewis

Absolutely the best and easiest holiday I have ever booked, Gary found exactly what I asked for, nothing more nothing less. Perfect interaction, not at all hurried and no pressure.

We have just booked a Nile Cruise followed by a beach stay and were very impressed with the help and organisation of Susan Wilson, who followed up on all our requests promptly, making the whole experience of booking a pleasure.

Avoid like the plague!! Didn't get what I booked and paid for. Tried to reason with them but excuse after excuse. Be very careful if you plan to use them? Overall POOR.

Reeha was absolutely amazing. Really helpful, definitely went the extra mile. Between my sister and I, we had so many questions. Reeha always found the answers, extremely quickly and kept in touch the whole time. The level of communication certainly made the difference as to whether I would use this company again
Because of the service we received from Reeha, we most definitely would.
Well done Broadway Travel for having such a personable and capable team member.

Adrian was very flexible and helpful - Thanks!

Adrian evens was very helpful and knowledgeable. he listened to what we were looking for and booked us our perfect holiday. we would highly recommend Adrian to anyone booking a Nile cruise.

Serah Peters was very patient while we researched a holiday tailored to my needs and requirements. It did not bother her that we spent a significant amount of time on this; she was willing and accommodating until we finally sorted everything out. Thank you for helping me plan this trip! I’m now looking forward to my journey on the Nile and will report back upon my return!

Talking to Adrian on live chat was so easy he made time to talk us through everything and sorted everything out for us he never rushed and was very understanding and so polite would definitely go through him again!!!

I had been researching several companies to try and get a Nile Cruise and beach stay holiday. This company was indeed the best. Adrian Evan’s handled my booking. He was very patient and determined to meet all my needs whilst ensuring a very affordable price. Calls were returned at agreed times and at no time did I feel ‘under pressure’.
I am a solo 75 year old female and I am feeling very confident that all the various suppliers will give me a stream less experience. Thank you Adrian. Happy New Year.

Sarah was most helpful, knowledgeable kind and considerate. We convey many thanks to her.

I’ve just booked a holiday to take at the end of January. As we are two couples we changed our dates, airports, etc. several times, however Susan Wilson was so patient and helpful on every occasion I spoke to her. Thank you so much Susan, I wouldn’t hesitate to book another holiday from you. Have a lovely Christmas.

Recently I booked a family holiday through Egypt Escapes. My booking was handled by Serah Peters who had shown thorough understanding of the resort, had been extreemly patient,responsible and dedicated throughout and beyond.
I will not hesitate in calling her first for any future bookings. Thank you agian Serah

We booked a 7 night Nile cruise, then onto Cairo for 2 nights. Onward to Jordan for the Dead Sea (2 nights) and Aqaba (4 nights for Petra and Wadi Rum). Serah talked us through all the stages of our booking and reassured us that all eventualities were covered. There was a minor glitch with travel and accommodation vouchers which was promptly dealt with. There was so much potential for problems but everything worked seamlessly, flights, transfers and hotels all as promised.
The nile cruise would have been better if it were 4 or 5 days instead of 7, and the hotel in Giza was very basic but boasted a 12 out of 10 view of the Pyramids. The Jordan leg of our tour was fantastic, the Dead Sea resort was fabulous and Petra jaw dropping. We did have a problem with our flights home as our luggage allowance hadn't been booking and we had to pay excess fees to get our cases home. However, we contacted EE once we were home and, very much to their credit, they reimbursed us sith a nice apology within 48 hours of us reporting the issue. All in all a very positive experience and wouldn't hesitate to recommend Egypt Escapes to friends and family.

Looking at the 1 and two star reviews, lots of them have come from people who clearly hadn't done any research and the negative stuff caught them by surprise. Spend half an hour on you tube before contacting Egypt Escapes and you'll be better placed to arrange the holiday you want.

EE were great. Offered me loads of options (see research) and answered the many, many questions i emailed in, usually within half an hour. Everything went smoothly in both directions and we had a great holiday. If i was going back, i'd use them again.

Temples are better at night. Buy the full sightseeing package up front, but maybe don't bother with Aswan high dam. It's rubbish.you expect something with a steep front like the hoover dam, but what you get is a mound next to a big lake and some blurry pictures on a notice board.

Here's my tuppence on the things you need to know before you make decisions

Cairo is an absolute dive. Get in, see the pyramids, get out.
The Barcelo Cairo upsells itself a lot. It's nowhere near the pyramids (4k 30 mins drive), the avenue outside is a building site and it's not in a good area to western eyes. we didn't leave the hotel without a guide.

If you fly to Hurgada, it's a 4-5 hour bus ride each way. We flew to Luxor from Cairo but the return might be at stupid o clock

you need a visa. Don't get it on line as there are scammers and the real site is complicated. There are booths at the airport. Hand over 25 dollars and take the sticker to passport control. Dead easy

Unless you're in a group, transfers and a trip to the pyramids will be in an unmarked private car. If you're a nervous passenger, Egypt is not for you. The roads look like carnage although everyone knows the rules and plays by them and at no time did we actually feel unsafe despite zooming past other vehicles at 80kph with millimetres to spare on the wrong side of the road with no lights on. I kid you not. It's crazy but strangely exciting.

Research your boat. We were on the Royal Viking. It's got a lot of dark wood panelling and it's getting tired, as are the bathrooms. But we slept in the room and spent lots of time on the sundeck. Food was fine, staff were ok. Juliet balconies.

Toilet paper goes in the bin, not the loo. You get used to it. If you might not, don't go. There are toilets at all tourist sites although you need money.

Take hand sanitiser and immodium. Don't eat the salad or drink anything with ice cubes, even in the hotel.

Do not go all inclusive. Drinks are cheap and you'd have to pickle your liver to recoup your money.

The boat smells of diesel. All the boats. You get used to it. These things belch a black cloud out of the back and they never turn their engines off. I think it was worse on the upper cabin floor.

Don't get a boat with a seating area balcony. The boats all moor next to each other, sometimes 6 boats in a stack, so you'll be 2 feet from the next boat. And it reduces your cabin size. Go for a boat with juliet balconies. I'd recommend seeing if you can get a cabin on the starboard side to have the best chance of having an actual view while in port.

Cruising the nile is lovely, watching Egypt go by from the sun deck, with a drink. But that's only sporadic and you spend a lot of time in port and doing trips.

It gets dark at 4.30 in November and when it gets dark, it gets chilly. Take warm jumpers if you want to stay on the deck

You will be hassled by tat merchants every time you leave the boat. They can be aggressive although not as bad as some of the reviews make out. Don't engage and don't make eye contact. Stick close to your guide and it will be fine.

Guards with machine guns. Ignore them, they're there for your safety. Do not take a photo.

Tip everyone. Take plenty of small notes. Dollars are best, as all dollars are paper which is better than coins as they can't change coins in E currency at a bank.
You can get Egyptian pounds from an atm, and there are plenty, but we just handed out dollars. Any PAPER currency will do. We didn't bother with E currency

Hope that all helps. We had a great trip, hope you do too.

Serah and Egypt Escapes were absolutely fantastic! Serah was able to tailor my trip to exactly what I wanted and within my budget. She was highly professional, friendly and reliable. This is a holiday of a lifetime for me and Serah and Egypt Escapes have made it happen. Thank you!

Professional, friendly and patient, Serah was superb.

Very efficient and excellent service. Our advisor Susan Wilson had a friendly manner and was very knowledgeable and helpful. Susan was able to answer all my questions and I didn’t feel pressured into booking.

The gentleman I booked listend very carefully to my request and booked exactly the holiday that I wanted well done