Ordered a Kohler medicine cabinet sold by eFaucet through Amazon. (eFaucet the original company no longer exists.) Came broken. I packed it up, took it to UPS with an Amazon label, and was told I'd... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a Rinnai tankless hot water heater from them via amazon. Doesn't work consistently. 3 different plumbers looked at it and got on the phone with Rinnai support ti no avail. Efaucet directs you t... See more
I ordered the Kraus stainless steel sink. Upon arrival and subsequent install, I realized the bottom grid was missing from the box (similar to many other reviews). I have sent four messages asking... See more
Company replied
It was shipped in a box that was smaller than the item's manufactures box which created the outer box to rip and expose the product in shipping. Luckily no damage occurred because UPS must have retap... See more
Company details
Information provided by various external sources
We understand that home projects are an investment. With so many options, it can be hard to find exactly what you need and be sure you're getting the best value. We offer kitchen and bath brands that fit your budget and style and product experts that help you along the way.
Contact info
8401 102nd Street, STE 300, 53158, Pleasant Prairie, United States
- 1-800-891-0896
- customerservice@efaucets.com
- www.efaucets.com
1.5
Bad
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great selection and fast shipping!
27 October 2019
Unprompted review
I received my merchandise very quickly…
I received my merchandise very quickly and it was perfect the order was exactly what was represented. I am extremely pleased when I do my next bathroom I will be buying my fixtures through you
26 October 2019
Unprompted review
Both faucets arrived on date we were…
Both faucets arrived on date we were told in excellent condition. Just waiting for granite to be finished so they can be installed.
26 October 2019
Unprompted review
Excellent quality
26 October 2019
Unprompted review
I was really impressed by the quality…
I was really impressed by the quality of this faucet set. High quality finishes, each component packaged in its own cloth bag and carton. Easy assembly, good directions, and no leaks first time!
26 October 2019
Unprompted review
Perfect fit for my sink
Perfect fit for my sink. Grips helps to keep it in place. Have owned it for a few weeks so can’t speak on whether I will have rust issues, but so far very satisfied.
25 October 2019
Unprompted review
Fantastic Customer Support
eFaucet was great to work with. I had to make a change to finish of my fixtures after the order was submitted and their support people were quick to respond and assist me. Everything I ordered was correct and delivered as promised.
25 October 2019
Unprompted review
Excellent experience!
The online ordering was easy, shipment was quick, and the product was exactly what I wanted.
25 October 2019
Unprompted review
This new medicine cabinet is a quality…
This new medicine cabinet is a quality made product. Its a perfect fit for my existing wall opening. I'm very satisfied with this purchase..
25 October 2019
Unprompted review
Very Satisfied
No issues, received exactly what I ordered and in excellent condition.
24 October 2019
Unprompted review
EXCELLENT
EXCELLENT, service, product and customer support. You made a difficult choice easy via your website
24 October 2019
Unprompted review
Very good selection on the website
Very good selection on the website. Easy to sort and navigate.
Prompt delivery
I would recommend e-faucets
23 October 2019
Unprompted review
Received the merchandise we ordered in…
Received the merchandise we ordered in 2 days, no hassles.
23 October 2019
Unprompted review
Love the sink!!!
23 October 2019
Unprompted review
Product arrived on time and in perfect…
Product arrived on time and in perfect condition!
23 October 2019
Unprompted review
Fair prices
Fair prices, very fast shipping, available and accommodating customer service if you need it.
23 October 2019
Unprompted review
Prompt delivery and follow up
Prompt delivery and follow up. Thanks for great service.
23 October 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.