I needed to change the phone number attached to my account. I could not do it by myself (for good reason: security) and had to contact the customer support. The waiting time when calling the Cust... See more
Company replied
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See what reviewers are saying
The card is easy to use. The allowed spent amount par day of 25 EUR is very convenient for some restaurants in Paris quite expensive. Also, it's appreciated to be able to pay a full meal with sweet d... See more
Company replied
Over 2 months to receive a card. They sent it twice with the wrong address and now talking about sending it a third time. I had to call about 6 times and they managed to give 6 COMPLETELY different in... See more
Company replied
I’ve been travelling around the world, working in some of my stops, and it’s the first time ever that I’m having a Ticket Restaurant which I think it’s a really cool thing, every country should do it... See more
Company replied
Company details
About Edenred France
Written by the company
⭐️Leader du titre-restaurant avec 1,5 million d'utilisateurs et de l'accompagnement des CSE
⭐️Engagé pour répondre aux enjeux sociétaux :
Written by the company
Les garanties d'un leader historique
Le meilleur service client du marché !
Contact info
16, rue François Ory, 92120, Montrouge, France
- www.edenred.fr
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super carte !
20 October 2020
Unprompted review
A-ma-zing
A-ma-zing! Super pratique, plus besoin de faire l'appoint et possibilité de payer en magasin :)
20 October 2020
Unprompted review
Super carte !
On l’adore !!!
Facile d’utilisation elle ne me quitte plus .
20 October 2020
Unprompted review
Excellent service !
2 October 2020
Unprompted review
Très favorable!!!!
2 October 2020
Unprompted review
Top c’est super la carte
2 October 2020
Unprompted review
très "bon" service
1 October 2020
Unprompted review
Application au Top/ paiement facile /…
Application au Top/ paiement facile / carte via Apple Pay je recommande
1 October 2020
Unprompted review
Service client au top!
23 September 2020
Unprompted review
mise en place de ticket restaurant très…
mise en place de ticket restaurant très simple et service client très disponible
23 September 2020
Unprompted review
Excellent service
21 September 2020
Unprompted review
Très bon service
21 September 2020
Unprompted review
Carte ticket restaurant
Très bon service client , très bonne application , je recommande vivement la carte ticket restaurant edenred
21 September 2020
Unprompted review
Très bon service
18 September 2020
Unprompted review
Très bon service!
18 September 2020
Unprompted review
Top la carte
Top la carte. Beaucoup plus simple que les tickets et beaucoup plus dans l'air du temps.
17 September 2020
Unprompted review
Mise en place de la solution carte…
Mise en place de la solution carte ticket restaurant très rapide.
Commercial réactif et apportant des solutions.
10 September 2020
Unprompted review
Mise en place de ticket restaurant par…
Mise en place de ticket restaurant par cartes.
Réactivité et suivi au top.
Je recommande.
10 September 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The worst ever
The worst ever, they do not care at all.
I've been waiting for my lunch card since march, all my employees are going mad against them.
This is the worst I have ever worked with do not recommend it at all.
2 September 2020
Unprompted review
Reply from Edenred France
Hi Camille, I apologize for this problem. Can you send us an email at relation-bénéficiaires-fr@edenred.com with as subject "suite à mon avis Trustpilot", indicating your name and campany ? Thank you very much. Chloé
not capable of supply
incapable and incompetent company given the contract for britain's school dinner vouchers,
don't know how a french company got the contract but it can't deliver on time EVER
13 May 2020
Unprompted review
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