I needed to change the phone number attached to my account. I could not do it by myself (for good reason: security) and had to contact the customer support. The waiting time when calling the Cust... See more
Company replied
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See what reviewers are saying
The card is easy to use. The allowed spent amount par day of 25 EUR is very convenient for some restaurants in Paris quite expensive. Also, it's appreciated to be able to pay a full meal with sweet d... See more
Company replied
Over 2 months to receive a card. They sent it twice with the wrong address and now talking about sending it a third time. I had to call about 6 times and they managed to give 6 COMPLETELY different in... See more
Company replied
I’ve been travelling around the world, working in some of my stops, and it’s the first time ever that I’m having a Ticket Restaurant which I think it’s a really cool thing, every country should do it... See more
Company replied
Company details
About Edenred France
Written by the company
⭐️Leader du titre-restaurant avec 1,5 million d'utilisateurs et de l'accompagnement des CSE
⭐️Engagé pour répondre aux enjeux sociétaux :
Written by the company
Les garanties d'un leader historique
Le meilleur service client du marché !
Contact info
16, rue François Ory, 92120, Montrouge, France
- www.edenred.fr
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
La carte digitale Edenred ne marche pas…
La carte digitale Edenred ne marche pas partout : Lidl, Auchan
21 October 2023
Service quality !!!
19 October 2023
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Services au top!
2 June 2023
Unprompted review
Reply from Edenred France
Bonjour Maelle,
Nous vous remercions de votre retour.
Belle journée à vous
Janique
Reply from Edenred France
Bonjour Cam,
Nous sommes heureux de pouvoir vous satisfaire.
Bien à vous
Janique
Service simple te de qualité
16 December 2022
Unprompted review
Reply from Edenred France
Bonjour Anne,
Merci de votre soutient.
Nous sommes heureux de vous compter parmi nos clients et utilisateurs.
Bonne journée
CM Edenred
Excellente carte ticket restaurant
Une carte avec une application simple et efficace. Beaucoup de réduction intéressante sur l’application. La fonction « Payer au-delà du plafond » est excellente !!
11 October 2022
Unprompted review
Reply from Edenred France
Merci Mathias,
N'hésitez pas à nous suivre sur nos réseaux sociaux et nous partager vos restaurants et lieux favoris.
Je vous souhaite une excellente journée.
Janique
Service ticket restaurant performant
Je suis dans l’ensemble satisfaite des performances fournies par EDENRED.
8 October 2022
Unprompted review
Reply from Edenred France
Merci Alexandra pour votre retour d'expérience.
N'hésitez pas à nous suivre sur nos réseaux sociaux.
Et nous faire découvrir vos restaurants favoris.
Belle journée à vous.
Janique
Janique :-)
Quel confort d'utiliser la Carte Ticket…
Quel confort d'utiliser la Carte Ticket Restaurant! Trop contente de ne plus avoir des chèques papier.
5 April 2022
Unprompted review
ma carte ticket Restaurant me permets…
ma carte ticket Restaurant me permets de manger le midi. Marina
28 October 2021
Unprompted review
Content de ma carte Ticket restaurant…
Content de ma carte Ticket restaurant je peux l utiliser pour 38€ et le sans contact un gain de temps! Je recommande mieux que le papier
9 July 2021
Unprompted review
Card Expiration during confinement
During the confinement three of my cards have expired, With shopping centers closed, I have not had the option to use them. I contacted customer service to be told that they could only extend for 3 months. The confinement has been a lot longer than that. I live in Switzerland and have not been able to cross the border to use them. Companies have funded these cards, does the money get refunded if they are not used? Update - Samira posted her comment and never responded in spite of sending everything to her. Can you let us know what happens when the cards are not used, is the money refunded to the companies?
7 June 2021
Unprompted review
Reply from Edenred France
Good morning, we are sorry that you are facing issue. Would it be possible for you to inform us the expiration date by return truspilot's mail that we send you. Have a good day, Samira
Ca marche au top
Ca marche au top ! Le sans contact, Apple Pay, les alertes quand on dépasse le plafond ou quand on a un solde insuffisant… allez SL ED02 !
1 June 2021
Unprompted review
Bloqué sur l'inscription sur…
Bloqué sur l'inscription sur l'application mobile. Suivi excellent de la part de Fatimata et son équipe ED02.
24 March 2021
Unprompted review
Bonne prise en charge du SC
9 March 2021
Unprompted review
Super accueilli telephonique top
9 March 2021
Unprompted review
Tickets restaurants très pratique!!
J’ai les tickets restaurants est c’est très pratique à utiliser cela m’arrange surtout pour mes courses alimentaires et mes pauses déjeuners. merci Edenred (Ed02)
12 February 2021
Unprompted review
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