Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more
Company replied
I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more
Company replied
When I go on the site and hope to find just the right book for a particular reason, then it is so easy to order thebook and know if it states a date for delivery then that is when it will arrive! If I... See more
Company replied
Company details
Written by the company
Eden.co.uk your one-stop-shop for Christian resources.
Contact info
United Kingdom
- www.eden.co.uk
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Items arrive on time and always in good…
Items arrive on time and always in good condition.
22 June 2026
Reply from Eden.co.uk
Hi Sheila
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
The packaging on these bibles was…
The packaging on these bibles was terrible. They arrived on the doorstep in what looked more like a bag than a box.
DPD had done their best to remake the floppy box and keep its contents from spilling out. The deliverer had little to get hold of when he dropped them on the doorstep.
As it happened the contents were intact- a couple a little bruised maybe - but usable. 42 books in a floppy box was not on!!
24 June 2026
Reply from Eden.co.uk
Hi,
Thanks for reviewing your order.
Please accept our apologies for the packaging issue with your order. We will investigate this and contact you directly in the next hour
We appreciate your order and feedback. We hope to provide you with excellent service in the future.
Christine - Eden Customer Service Team
I wanted to buy one card for an 80th…
I wanted to buy one card for an 80th birthday. The only option was to buy a pack.
24 September 2025
Reply from Eden.co.uk
Hi,
Thanks for your review.
We appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Very helpful on the phone
Very helpful on the phone
Items were dispatched quickly and arrive earlier than expected.
Great job!
26 June 2026
Reply from Eden.co.uk
Hi Nicola,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Vivien,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Books arrived quickly and promptly
Books arrived quickly and promptly. The order was perfect and in great condition. The kids loved their Gospels of Mark and all 25 had read some by the following youth night. One youngster had read 10 chapters. Thank you so much. 5 ⭐️
19 June 2026
Reply from Eden.co.uk
Hi Diana,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Great service
Super telephone experience when ordering.
Order was quick delivery.
Shall order from Eden again.
26 June 2026
Reply from Eden.co.uk
Hi Mrs Horsfall,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
The people who take your calls are…
The people who take your calls are always very helpful and polite. Parcels arrive in a couple of days.
26 June 2026
Reply from Eden.co.uk
Hi Marilyn,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Good choice of materials available
Good choice of materials available, reasonably priced, easily ordered.
24 June 2026
Reply from Eden.co.uk
Hi Graham,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Great service
Great service! Order processed and delivered within a couple of days. Excellent
26 June 2026
Reply from Eden.co.uk
Hi Margaret,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Sally,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team
Reply from Eden.co.uk
Hi Sarah,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team
I always turn to Eden first for Christian resources.
Eden is always my first choice for Christian resources, and the website is easy to navigate and product range strong. Prices are generally very competitive and there are good options for various choices of delivery speed. Progress of an order is well communicated and delivery usually arrives quicker than expected!
16 June 2026
Reply from Eden.co.uk
Hi Paul,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Easy to find something and purchase
Easy to find something and purchase. Though the delivery time was a little concerning my item arrived on time.
25 June 2026
Reply from Eden.co.uk
Hi Paul
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Reply from Eden.co.uk
Hi Mrs Lamb
Thank you for your order and for reviewing your experience with Eden. We really appreciate your feedback.
Donna - Eden Customer Service Team
Beautiful and value for money ⭐️⭐️⭐️⭐️⭐️
Fantastic! I purchased the Catholic colouring bible, large print & it’s even more beautiful than I imagined. Eden were very quick to dispatch and it was carefully packaged. Thank you Eden I look forward to purchasing from you again. Oh and also I got it at a very good price!!
3 July 2026
Unprompted review
Reply from Eden.co.uk
Hi Lorraine,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Quick and a discount thank you.
25 June 2026
Reply from Eden.co.uk
Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Polite helpful efficient service.
Polite helpful efficient service.
Advice given so useful.
17 June 2026
Reply from Eden.co.uk
Hi ,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team
Books for Children’s Festival …
We chose these books for our young Sunday School children at our Children’s Festival.
24 June 2026
Reply from Eden.co.uk
Hi Jane,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Colin - Eden Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.