Eden.co.uk Reviews 

7,504
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product selection, noting the great variety of books and items available for purchase. People appreciate the high quality of the items received and mention that the ordering process is smooth and easy to navigate. Shoppers also highlight the fast delivery service, often stating that parcels arrive promptly and well-packaged. However, some people mentioned experiencing frustrating delivery delays or issues with external couriers handling their parcels. A few consumers reported that their orders took longer than expected to reach them or occasionally went missing during transit.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt and speedy... See more

Product

Consumers find product to be positive, highlighting the great selection and excellent quality of items... See more

Order

Users describe positive interactions with order, highlighting the clear website and simple process to find... See more

Service

People report overwhelmingly positive experiences with the service, highlighting excellent value and great... See more

Quality

Clients share positive opinions on quality, consistently highlighting pristine items received in excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more

Company replied

Rated 5 out of 5 stars

Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more

Company replied

Rated 5 out of 5 stars

I had a problem with the delivery of my order, it disappeared into the ether known as In-Post. I contacted Eden, explaining the situation and they really went above and beyond by re-issuing my order,... See more

Company replied

Rated 5 out of 5 stars

When I go on the site and hope to find just the right book for a particular reason, then it is so easy to order thebook and know if it states a date for delivery then that is when it will arrive! If I... See more

Company replied


Company details

  1. Christian Book Store

Written by the company

Eden.co.uk your one-stop-shop for Christian resources.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,504)

1,896 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick dispatch of items ordered.



Quick dispatch of items ordered.
On time delivery in excellent condition, with items as described.

21 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Great choice

It is great to a good source of Christian literature

16 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mr James,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars
Eden.co.uk logo

Reply from Eden.co.uk

Hi Geoff,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Great

Your One-Stop online store for wonderful christian books and materials. Search no further

26 February 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt accurate delivery. Thank you.

22 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Barbara,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.

You kept me updated with the whereabouts of my parcel with no messing about.

22 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Lorna,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Christian resources

Always satisfied with service and range of products

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Christine,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

My order was delivered on time as…

My order was delivered on time as expected, so I was ready for Sunday.
The person who did the delivery was courteous.

22 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Richard,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service - helpful staff.

15 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mair,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Repeat order

Repeat order. I am an altar server. No communion service with bread to break. This is to place to come for church supplies.

21 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mavis,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars
Eden.co.uk logo

Reply from Eden.co.uk

Hi James,
Thanks for your custom and your review.
We really appreciate your feedback.
Christine - Eden Customer Service Team


Rated 5 out of 5 stars

Always great service from Eden

Always great service from Eden. Great products at good prices and quick deliveries .

21 July 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Karen
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Lovely products

Lovely products, great quality. Some small print - having an example would help me buy the correct thing. Can’t be bothered to send it back though. Great selection, quick delivery service. Problem with notifications of delivery 1-2 days later. However quick and efficient service, polite courier took care with my products. Would recommend:

21 July 2026
Eden.co.uk logo

Reply from Eden.co.uk



Dear Friend
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team



The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look