Eden.co.uk Reviews 

7,488
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional approach of the staff who go above and beyond. Many appreciate the quick delivery times and the wide selection of products available, often noting the great quality and careful packaging that ensures items arrive in pristine condition. The ordering process is generally described as easy and efficient, with customers kept well-informed about their order's progress from dispatch to delivery. However, some customers also noted issues with delivery, including parcels being lost or significantly delayed by various courier services. These experiences sometimes led to items not arriving when needed, causing inconvenience, or requiring direct intervention from the company to resolve the situation.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find product to be positive, often praising the great quality, selection, and competitive prices of... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and clear... See more

Service

Customers had positive experiences with service, consistently reporting satisfaction with the efficiency and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the lovely products, great quality items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paid for standard delivery but the parcel arrived the next day! Well packed keeping the items in good order. We have been ordering the IT's Your Move booklets produced by Scripture Union for many year... See more

Company replied

Rated 5 out of 5 stars

Easy to connect with. Great selection of various Bibles. Even explaining font text size (8pt) & it's millimeter size comparison. Now I know font sizing which is crucial for those of poor sight. Over... See more

Company replied

Rated 5 out of 5 stars

Lovely products, great quality. Some small print - having an example would help me buy the correct thing. Can’t be bothered to send it back though. Great selection, quick delivery service. Problem wit... See more

Company replied

Rated 5 out of 5 stars

Ordered a mug for my husband for Fathers Day which looked fine but leaked when used for the first time. A hairline crack could be seen after using hot water to make coffee. Contacted customer service... See more

Company replied


Company details

  1. Christian Book Store

Written by the company

Eden.co.uk your one-stop-shop for Christian resources.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,488)

1,881 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery! Easy ordering too

24 July 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Trevor
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Chad  - Eden Customer Service Team



Rated 5 out of 5 stars

Excellent service

Easy to order and my book came extremely quickly

24 July 2026
Eden.co.uk logo

Reply from Eden.co.uk



Hi Gillian
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Chad - Eden Customer Service Team



Rated 5 out of 5 stars

Quick dispatch of items ordered.



Quick dispatch of items ordered.
On time delivery in excellent condition, with items as described.

21 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Great choice

It is great to a good source of Christian literature

16 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mr James,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars
Eden.co.uk logo

Reply from Eden.co.uk

Hi Geoff,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Great

Your One-Stop online store for wonderful christian books and materials. Search no further

26 February 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Prompt accurate delivery. Thank you.

22 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Barbara,
Thanks for your custom and your review.
We really appreciate your feedback.
Colin - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.

You kept me updated with the whereabouts of my parcel with no messing about.

22 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Lorna,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Christian resources

Always satisfied with service and range of products

2 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Christine,
Thank you for leaving us feedback.
We appreciate you choosing Eden!
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

My order was delivered on time as…

My order was delivered on time as expected, so I was ready for Sunday.
The person who did the delivery was courteous.

22 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Richard,
Thanks for your order and for reviewing your experience with Eden.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Excellent service

Excellent service - helpful staff.

15 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mair,
Thanks for your custom and your review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars

Repeat order

Repeat order. I am an altar server. No communion service with bread to break. This is to place to come for church supplies.

21 July 2026
Eden.co.uk logo

Reply from Eden.co.uk

Hi Mavis,
Thanks for ordering with Eden and taking the time to leave a review.
We really appreciate your feedback.
Rich - Eden Customer Service Team

Rated 5 out of 5 stars
Eden.co.uk logo

Reply from Eden.co.uk

Hi James,
Thanks for your custom and your review.
We really appreciate your feedback.
Christine - Eden Customer Service Team


The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look