edel-optics.co.uk Reviews 

6,385
•
TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

Was a bit concerned because of the bad reviews but got the shades in 4 working days. The price was cheaper 25% compared to other shops a nice bargain.

Rated 5 out of 5 stars

Very happy. I had issues ordering a pair of Rayban Sunglasses from a UK firm, so called Edel-Optics as their website suggested they had the Sunglasses in stock. They confirmed they did have the stock,... See more

Rated 1 out of 5 stars

Would give no stars, but this site does not allow it. Ordered Tom Ford glasses from Edel Optics, delivery very poor, but then that could be laid blame to their delivery company, however, glasses arriv... See more

Company replied

Rated 3 out of 5 stars

Glasses arrived on time but the parcel was damaged. Fortunately the crushed box didn’t reach the glasses but the glasses box should have reached me in tact as that’s the corresponding box to show legi... See more

Company details

  1. Sunglasses Store
  2. Contact Lenses Supplier
  3. Glasses Store

Written by the company

Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!


Contact info

3.4

Average

TrustScore 3.5 out of 5

6K reviews

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Replied to 100% of negative reviews

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3.4

All reviews

(6,385)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% authentic

good company. 100% authentic. I double check in oficial store with the staff hes guarantted me this is original product. thanks to be honest with me

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent
This is the 12th pair of glasses have have purchased from edel optics
Best prices
Excellent website
Fast delivery

8 December 2022
Rated 5 out of 5 stars

Great site, repeat customer

Great place for designer sunglasses/glasses at a fab price. This is now the fourth pair of sunglasses I’ve ordered from Edel Optics and I wouldn’t hesitate to recommend to anyone. Website is easy to navigate and the try on feature is really helpful to check that your choice will suit you before you commit to buying (any chance this can be extended to ALL glasses?! 😀). Option to customise to include prescription lenses is a particular plus for me, as I struggle to find the brands I want to buy in Specsavers! Shipping has always been quick and problem free, even after the UK leaving the EU. I can’t speak for the complaints/returns process as I thankfully have loved all my orders and have never needed to return or complain.

This pair was purchased for my husband, who loves them….but I’m delighted to confirm they suit me too!! 😂

2 December 2022
Rated 5 out of 5 stars

Very slick experience

Very slick experience. UPS delivery later than expected but was communicated effectively and in advance. Was worried there may have been additional charges with regards to being imported from abroad but it was all seem-less. Price was incredibly competitive. Would definitely use again.

2 December 2022

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