The Eco Collective Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

So pleased to have found The Eco Collective. Great prices for full membership and good selection. I'll be recommending!

Rated 5 out of 5 stars

I discovered Eco Collective not long after discovering Vegenaise and being appalled by how much mainstream suppliers were expecting people to pay. I'm glad i did and for more than just the discovery... See more

Rated 5 out of 5 stars

I love that we now have a massive range of Vegan products to choose from and that they are all in one place. The delivery options are great and I also like the bonus bean program as well as getting ad... See more

Company replied

Rated 4 out of 5 stars

Very ethical: completely vegan and only sell wholesome products. The savings made by becoming a member are partially offset by the contribution you have to make to the 'Community Pot'. Also the postag... See more

Company replied

Company details

  1. Supermarket

Information provided by various external sources

An easy, fun and affordable way to shop for ethically sourced and sustainable food, health, personal and household products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Eco Collective, Vegenaise, The Vegetarian Butcher and One Happy Vegan!

I discovered Eco Collective not long after discovering Vegenaise and being appalled by how much mainstream suppliers were expecting people to pay. I'm glad i did and for more than just the discovery of a supplier of Veganaise at a very reasonable price! Eco Collective's range of products for us Vegans is outstanding. Yes, I wish they could deliver The Vegetarian Butcher products to the Midlands but I'm sure that will happen once they've expanded... I presume they'll expand because they are run with old fashioned regard to their customers AND use state of the art technologies. Excellent ***** and I'm so glad I found you. Thank you!

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Excellent price and service

30 July 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Katharine

Thank you for your comments and 5 stars! We're really happy that you like our prices and service and look forward to seeing you again soon :)

Best wishes
Hayley

Rated 5 out of 5 stars

This was our first order,arrived well…

This was our first order,arrived well packaged and chilled items were still chilled.working our way through all new to us food and so far only one we wouldn’t order again,purely not our taste but perfectly nice to eat.certainly order again

25 July 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Hevszoo

Thank you for your review! We're so pleased that your were happy with your first order and that it all arrived to you the same way as we packed it. Please, let us know what you think of any new products you tried by leaving a review on each product's page on our website (scroll down and click the 'Reviews' tab). That way you can help other Members make informed choices too :)

We hope to see you again soon.

Best wishes
Hayley

Rated 5 out of 5 stars

Very pleased with my first purchase!!

Website easy to navigate. Sent quickly and VERY well packaged. V pleased!

24 July 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Sue

Thank you for your comments and 5 stars! We're really pleased that you find our website easy to use. It's been the hardest part of creating The Collective and we're still trying to find ways to improve it everyday.

We hope to see you again soon :)

Best wishes
Hayley

Rated 5 out of 5 stars

Great prices

Great prices, great selection of products, great customer service, and great ethics !

6 July 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Sue

Thank you for your comments and 5 stars! We're really happy that you like our prices, range, ethics and service and look forward to seeing you again soon :)

Best wishes
Hayley

Rated 5 out of 5 stars

Delivered on time in perfect condition.

2 July 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Dominic

Thank you for your review. We try very hard to get our orders shipped as quickly as we can. We're really pleased that your order arrived to you in such good condition - our chilled packaging never ceases to impress us, even in this scorching weather!

Best wishes
Hayley

Rated 5 out of 5 stars

Always brilliant

Always brilliant, never disappointed.

1 July 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Deb

Thank you for the stars :) We're really pleased that you are always happy with your orders and look forward to seeing you again soon!

Best wishes
Hayley

Rated 5 out of 5 stars

ecocollective.co.uk is a vegan dream come true!!

I love that we now have a massive range of Vegan products to choose from and that they are all in one place. The delivery options are great and I also like the bonus bean program as well as getting additional discounts by signing in. I feel good about spending money at eco collective because all of the products seem to be ethically sourced and free from deceptive labelling. The only thing I would like to see is delivery on frozen items but they do have local pickup areas I believe. I guess if we all support the cause and help this site flourish then those options can be added in.

29 June 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Martin

Thank you so much for your review. We are glad to hear that you were pleased with our range of ethically sourced, vegan products.

You're right about how we can deliver frozen items in the future. We need support from our members to grow The Eco Collective so that we can open local delivery hubs across the country and/or invest in a way to keep items cooler in transit by courier such as dry ice making equipment.

We hope to see you again soon :)

Hayley

Rated 5 out of 5 stars

Superb and ethical family-run service

Superb and ethical family-run service, highly recommended

28 June 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi David

Thank you for your comment and 5 star review! We look forward to seeing you again :)

Best wishes
Hayley

Rated 5 out of 5 stars

Super service!

Super service! Awesome products! I love the enormous choice and the prices too!

28 June 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Amy

Thank you for feedback. We are glad to hear that you love the choice of products and are pleased with the customer service you received. We look forward to seeing you again soon!

Best wishes,
Hayley @The Eco Collective

Rated 5 out of 5 stars

So thrilled I found eco-collective not…

So thrilled I found eco-collective not only do I save a ton of money but time as well! No more checking if the product is vegan! The service is incredible and local which I love.

28 June 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Fiona,

Thank you for reviewing your experience with us. We are glad to hear that you are pleased with our prices and save lots of time not having to label check for ingredients! We look forward to seeing you again soon!

Best wishes, Hayley @The Eco Collective

Rated 5 out of 5 stars

Great concept and business with…

Great concept and business with wonderful customer service and attention.

15 April 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hello Alison,

Thank you for feedback. We are glad to hear that you like the concept and are pleased with the customer service you received. We look forward to seeing you again soon!

Best wishes,
Hayley @The Eco Collective

Rated 5 out of 5 stars

Superb fast and friendly service

Superb fast and friendly service. Great value for money. I would highly recommend

14 April 2018
Unprompted review
The Eco Collective logo

Reply from The Eco Collective

Hi Mark,

Thank you for comments. We are glad to hear that you were pleased with your order and customer service and we look forward to seeing you again soon!

Best wishes,
Hayley @The Eco Collective

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