I cannot recommend this company enough - and for many years have been doing so! On contacting them you are almost immediately speaking to a warm and empathetic real human being! They follow throu... See more
Company replied
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Review summary
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I didn't contact the broker but went directly to Ecclesiastal as I had dealt with them on a previous occasion. I submitted a full explanation of how the accident occurred. I provided the receipt bea... See more
Company replied
The ‘no extra charge for monthly premium payments’ is a game changer, as well as the £130 donation to a church or charity of our choice. There was no pressure from the associate on the phone: rather a... See more
Company replied
Their agent was very sympathetic and helpful -even went the second mile, so to say, when I got my maths wrong and under-represented our loss financially. The reimbursement came through quickly and wit... See more
Company replied
Company details
- Insurance Company
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Insurance Agency
About Ecclesiastical Insurance
Written by the company
The home of specialist insurance
Our mission is to protect what matters most to people, with specialist insurance, dedicated expertise and award winning service*.
Ecclesiastical offers insurance products and risk management services to customers in the faith, heritage, leisure, professions, charity, education and real estate markets. We also provide a range of specialist policies for individuals including home insurance, clergy home insurance and high net worth insurance. Find out more by visiting our website.
We are proudly part of the Benefact Group – a charity-owned family of financial services companies that exist to donate available profits to good causes. This has helped us become the 3rd largest corporate donors in the UK, listed on the DSC UK Guide to Company Giving 2023/24.
Together, we are building a Movement for Good.
Contact info
Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, GL3 4AW, Gloucester, United Kingdom
- www.ecclesiastical.com
4.6
Excellent
589 reviews
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Excellent claims response
Excellent claims response. Very professional and prompt. Good communication throughout the claim which enabled repairs to begin and the house to be re-let. Thank you.
1 January 2025
Reply from Ecclesiastical Insurance
Hi Barry,
Thank you for taking the time to share your experience with us. We appreciate your kind words about our team's professionalism and communication.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Brian,
Thank you for taking the time to leave your review.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
We appreciate you taking the time to leave us such a great review - thank you.
Many thanks,
Ecclesiastical
I highly recommend Ecclesiastical Insurance
I looked at various home insurance websites in order to obtain a quote. I found the Ecclesiastical Insurance website very easy and straight forward to use. It made everything clear as to what was covered. I found their customer service staff polite, helpful and knowledgeable. They answered any questions in a clear positive manner.
16 April 2025
Reply from Ecclesiastical Insurance
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our website easy to use and that our customer service team was helpful and knowledgeable. Your feedback is valuable to us and will help us continue to improve our services.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Very speedy and efficient claim handling
31 March 2025
Reply from Ecclesiastical Insurance
Hi Chris,
Thank you for taking the time to leave us a review. We're pleased to hear that you're happy with our service.
Many thanks,
Ecclesiastical
Good service
Quick response, good staff who understood the claim basis, settled quickly.
24 March 2025
Reply from Ecclesiastical Insurance
Thank you for taking the time to leave us your review, Peter.
Many thanks,
Ecclesiastical
Good at dealing with claims
Good at dealing with claims. Not always the most competitive prices but honest about why their charges are set.
20 January 2025
Reply from Ecclesiastical Insurance
Hi Alan,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Reply from Ecclesiastical Insurance
Hi Stephen,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Ethical insurance providers
Ethical insurance providers, competitive policies, trusted recommendations, helpful customer services.
8 April 2025
Reply from Ecclesiastical Insurance
Hi Karen,
Thank you for taking the time to leave us such a positive review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Expert and supportive
1 February 2025
Reply from Ecclesiastical Insurance
Hi Nicholas,
Thank you for taking the time to leave us your review.
Many thanks,
Ecclesiastical
Excellent customer service
Excellent customer service, good rates for premiums and promptly deal with any claims.
7 April 2025
Reply from Ecclesiastical Insurance
Hi Hilary,
Thank you for taking the time to leave us a review. We appreciate your feedback.
Many thanks,
Ecclesiastical
Very helpful when informing you about…
Very helpful when informing you about proposed works onchurch
3 February 2025
Reply from Ecclesiastical Insurance
Hi Edward,
We appreciate you taking the time to leave us your review.
Many thanks,
Ecclesiastical
Ecclesiastical is a trusted name
Ecclesiastical is a trusted name in insurance for churches, and we are counting on them to meet the church's needs.
7 April 2025
Reply from Ecclesiastical Insurance
Hi Madeleine,
Thank you for leaving us a review.
Many thanks,
Ecclesiastical
Addressing the needs of the church communit
Ecclesiastical offers insurance for churches that is impossible to find elsewhere for a similar price. They have a deep understanding of the risks having been in this business since Victorian times.
7 April 2025
Reply from Ecclesiastical Insurance
Hi David,
We appreciate you taking the time to leave us such a great review and are glad to hear you're happy with your insurance.
Many thanks,
Ecclesiastical
Don’t know enough about the Company to…
Don’t know enough about the Company to give an opinion.
28 February 2025
The company is running as a business, not for the customer.
The company is running an excellent business but not giving consideration to the customer. I was certainly not being listened to. My claim had to be inline with your policy, instead if being beneficial to you and me. You wouldn't work with my own contractor, so sent the claim cheque for me to deal with. I didn't want your contractor because they said my colour carpet was no longer available. So you would have had to pay out for double the money. My contractor was able to get the original colour carpet with no problem saving you 50% of the claim. I'm not impressed with the insurance at the moment.
14 February 2025
Reply from Ecclesiastical Insurance
Hi Wendy,
We're sorry to hear that your experience led to the need for a 3-star review. We understand that you’ve spoken to one of our colleagues over the phone, and we wanted to thank you for your feedback.
Many thanks,
Ecclesiastical
Eccaleiiastical insurance
Simply the best Company to use
Professional empathetic and takes all the stress out of a stressful situation
Obviously know their roles
Simply the best
24 January 2025
Reply from Ecclesiastical Insurance
Thanks so much for this amazing feedback, we really appreciate it and glad you felt supported through the process.
Best wishes,
Ecclesiastical
Reply from Ecclesiastical Insurance
Great to hear that you're satisfied with the service, thanks so much for taking the time to review us.
Best wishes,
Ecclesiastical
An efficient, prompt and friendly service
An efficient, timely and friendly service in the trying circumstance of a house fire. Claim dealt with seamlessly with no quibble. Highly recommended.
20 February 2025
Reply from Ecclesiastical Insurance
Really pleased to hear the service came up to your expectation. These situations are never easy and we're so glad that you felt supported.
Best wishes,
Ecclesiastical
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