ebookers.nl Reviews 

5 star, Frank's service was very good, keep it up Frank.

This was the first experience with ebookers. I liked the clear communication, clear prices. The other booking site I checked (vliegtickets.nl) promoted their SUMMER SALE discount of 20 euros, while booking costs of 29,50 were in small writing and were not included in the mentioned prices (which were large and in color). In fact they were more expensive than ebookers.

It's a shame that a breakfast isn't included in the price

Very convenient, but a bit unclear if there's a refund on your hotel room in case of cancelation. I paid extra for that option, but probably in vain, because in a package you can only cancel the whole package.

I would like to be able to select more amenities of a hotel.

It was simply an exquisite stay, very clean and upscale. The only problem was that roomservice didn't speak fluent English and messed up our breakfast order and the frontdesk clerk was a bit catty at best. But besides these minor inconveniences it was a very pleasant and peaceful stay. Would definitely venture back.

Well organized to book trips. One improvement suggestion: make it possible to do a search for flights including neighboring airports.

I wasn't able to use my ideal card on the website since i went by mistake to the ebooker.com website initially and that didn't have an ideal payment option. I checked the same with the call center executive and she didn't have a clue about the ideal debit card i was using and couldn't guide me, instead she made me repeat the whole order on the phone, thereby spending 20 mins of my time for nothing. It would have been better if the call center executives are educated of the constraints in payment options within the ".com" vs ".nl" websites, so that user experience is better and time is not wasted.

Arrived at Alamo car rental office only to discover that they did not receive the booking from ebookers.
Ebookers' customer service tried to solve it, and in the end they rebooked me to another rental agency. Wasted a precious hour and a half.

they really look into your concern and do necessary follow up. Fast action .

I really like the website. The only thing is it's not so easy to book hotels because the map is not so easy to navigate.
The way system searches for flights is perfect but hotel system needs improvement.

I appreciate price transparency, user friendliness and good overview.

everything wasjust perfect

I booked a british airways flight yesterday that flew out this morning. In the AFTERNOON (at least an hour after the flight landed), i recieve the option for the check-in luggage. This was extremely disappointing as of course the rates are better than the check-in counter at the airport.

If you were to have sent it to me before the flight had taken off, this review would have been better but now I had to send one of our colleagues off to arrange his check in luggage at the counter and pay the full (and ridiculously expensive) amount.

I hope your services will improve as we often use your website.

Regards

Leanne Pater

Just ordered the ticket and got delivered on time.

I always use ebookers.nl specially because the fact that i can pay with ideal! Furthermore the deals are good and relatively cheap!

Easy and many choises… and you can call then aigent thas important .

If you don't mind stopping at another airport for an hour or in some instances a couple of hours, then this is in my experience the best site to book flights with the best deals.
It never lets me down.

Good website overseeable and easy to use.

I booked using Skyscanner - AMSTERDAM to Singapore
I first tried to book the flights using budgetair.nl, but it didn't work online and then they wanted to charge 36 euros in extra costs to arrange it by phone. Next I tried tripair.nl, who only take credit cards and wanted to charge 30 euros for that.
Ebookers worked first time, and no mandatory extra charges.

I paid the price I was quoted on Skyscanner.
Small note. The prices I was quoted on the Skyscanner ipad app were around 10-30 euros cheaper than when checking the same flights on my desktop.... ?

Booked a week in NewYork. I like the ease of booking and knowing I get the best price.