Easy Name Change Reviews 

127
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

If I could give more stars I would! Easy Name Change is super easy and convenient! Gen is super Amazing! From the very first email, through to the phone call and follow up messages it has been a flaw... See more

Company replied

Rated 5 out of 5 stars

Great communication throughout - I never felt like I didn't know what I was doing. And even if I made an error or forgot something, Gen was very quick to pick up on it and assist. This made updating m... See more

Company replied

Rated 5 out of 5 stars

Very simple process. Well worth £20. Not all financial institutions are included such as the new independent smaller banks and the smaller energy companies but that is not too surprising really. Mak... See more

Company replied

Rated 5 out of 5 stars

All of the organising of the wedding can cause sooooo much decision fatigue and forms can be so complicated. Tick the name change off your list super easily with the help of Gen at Easy Name Change. I... See more

Company replied

Company details

  1. Association or Organization

Written by the company

Changing names from marriage? Divorce? Legally? Easy Name Change guarantees to save you weeks of time wasted on name change research and paperwork. Get ready to send forms, letters and emails in just minutes! We've researched over 2,500 companies to bring you the latest and most accruate name change notifications available. We're so sure you'll save hours that we'll refund if you're unhappy for any reason! Easy Name Change operates in Australia, USA, Canada and the UK.


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4.8

Excellent

TrustScore 5 out of 5

127 reviews

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4.8

All reviews

(127)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Name Change After Marriage Made Easy

This made changing my name after marriage a whole late easier. Didn't have to think to hard about what to do, as ready made lists with instructions were all provided as well as letter and email templates. The customer service was fantastic, they were easy to contact and kept me updated via sms, email & phone. Highlight reccomend this service if you are in the process of changing your name.

2 November 2022
Unprompted review
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Reply from Easy Name Change

Thanks for your feedback!

Rated 5 out of 5 stars

Easy, Helpful and Great Communication

I had been putting of changing my last name to my married name as I had no idea where to start and it felt very overwhelming. I came across Easy Name Change and they guided me through changing my last name with ease. I purchased the certified pack, it was easy, efficient and the communication with Gen was great! Easy Name Change saved me so much time with writing all the letters and emails for me, certifying my marriage certificate and licence and even sending some of my name change requests on my behalf.

I can't thank Easy Name Change and Gen enough for their help :)

6 October 2022
Unprompted review
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Reply from Easy Name Change

So pleased to hear we could save you hours!

Rated 5 out of 5 stars

Gold star service

Gen and the Team made changing my name a smooth and easy process. They were thorough and quick and could provide support when I needed it. I would 100% recommend Easy Name Change for anyone who wants to change their name with no fuss.

15 August 2022
Unprompted review
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Reply from Easy Name Change

Wow - thanks so much for your glowing review!

Rated 5 out of 5 stars

Easiest name change process ever

Easiest name change process ever. Gen was always available, helpful, and quick to respond. Would highly recommend if you want to make your life easier.

3 August 2022
Unprompted review
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Reply from Easy Name Change

Thanks for sharing your experience!

Rated 5 out of 5 stars

A no brainer to changing your name

Well, recently I got married and our life hasn't stopped since we got engaged, rescheduling the big day and finally got married and went on our honeymoon. Outsourcing changing my name was a no brainer to save time and energy. Gen was reassuring the whole time and very clear on the process. I have now recommended at least five of my friends and colleagues to Gen.

4 July 2022
Unprompted review
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Reply from Easy Name Change

Referrals to your friends and colleagues are the best compliment we can get. Thank you so much!

Rated 5 out of 5 stars

Definitely worth the money

Very simple process. Well worth £20. Not all financial institutions are included such as the new independent smaller banks and the smaller energy companies but that is not too surprising really. Make sure you check your typing. I made a small mistake in my email address which delayed things. However, Genevieve corrected it and I received the amended draft letters. Very good service.

21 June 2022
Unprompted review
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Reply from Easy Name Change

Glad we could help correct your notifications and save you time!

Rated 5 out of 5 stars

Amazing Service

This service has been absolutely amazing. I am so grateful for the help from Genevieve. I have saved so much time. Highly recommend. Thank you!

14 June 2022
Unprompted review
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Reply from Easy Name Change

Thanks so much!

Rated 5 out of 5 stars

Best customer service

Excellent customer service and a really fair price. The amount of time service this saves you is priceless! Would recommend to anyone that is changing their name.

11 June 2022
Unprompted review
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Reply from Easy Name Change

Thanks for taking the time to share your experience!

Rated 5 out of 5 stars

Easy to use

Easy to use. Company was very obliging and offered me a follow up at a very discounted price. Very easy and pain free to use. I would recommend.

20 May 2022
Unprompted review
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Reply from Easy Name Change

Thanks for your recommendation!

Rated 5 out of 5 stars

Great help

I was so confused about updating documents after my name change, but received a great help from Gen Dennis. Very professional and clear information was provided very quickly and efficiently.
Thank you, Gen!

23 April 2022
Unprompted review
Easy Name Change logo

Reply from Easy Name Change

So pleased to hear we could solve your name change problems in the simplest way!

Rated 5 out of 5 stars

Great time saver!

Gen has been a great help! super easy process and fast too. would recommend if you are keen to save hours downloading, printing and filling forms!

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Gen has been amazing through out the…

Gen has been amazing through out the whole process, having a 6 month at home a lot of the change of name process can become a little difficult so having that support from Gen has been really helpful.

20 January 2022
Unprompted review
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Reply from Easy Name Change

Admin with a new baby. It's tough! So glad we could make it easier for you.

Rated 5 out of 5 stars

money well spent and hours of time saved

Genevieve and this company has saved me hours of time and frustration. This is the easiest thing ever. Found this service by chance after a long day of trying to navigate the different company policies, and so glad I bought the top package. Gen then personally called me to tell me that I had paid for services beyond my requirements and that I'd be well serviced with a lesser package and she promptly refunded the difference. When using the service, allow an hour or so to comprehensively fill out all the personal information that is needed, but after that its very simple and only a couple more minutes of time to organise. Thankyou Gen for creating a fantastic product and for your excellent customer service.

24 November 2021
Unprompted review
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Reply from Easy Name Change

Yes, we'll always recommend a downgrade when customers pay too much for extra services they might not need. Glad we could help you!

Rated 1 out of 5 stars

Recommend. Do not purchase.

DISCLAIMER I CONTACTED YOU VIA EMAIL SEVERAL TIMES I STAND BEHIND REVIEW YOU DO NOT DESERVE 1 STAR
Firstly I paid and never received the welcome package. Contacted them and did receive it. In the package makes reference to see covering letters. Sadly I never received. Secondly. Some information is inaccurate. Wrong email addresses. Wrong contact. Happy I only paid $25 at discounted rate. Guess that meant discounted information received.

8 October 2021
Unprompted review
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Reply from Easy Name Change

Hi Marie. Our system is 100% automated, so it would make an awful mess if our agents changed email addresses or phone numbers! Sadly, you entered your data incorrectly and did not notice on the confirmation page. It seems all issues from your review is a direct result of this mistake. What a shame you did not contact us directly as we could have regenerated your kit for you free of charge and still provide a refund if you wished! It is always easier to contact us than leave a bad review. I wish there was more we could have done to help.

Rated 5 out of 5 stars

I bought the Download kit' option.

I bought the 'Download kit' option.
The package they offer is well worth the costs, but there is a caution. You (normally) only get one download, so you have to invest a bit of time reading their docos before selecting the organisations you need to inform of your name change. My suggestion, based on experience, is to take your time going over all their options before downloading the results of your selections. It is very easy to miss one or two organisations.
Their customer support is great, they really will do their best to be helpfull.

30 August 2021
Unprompted review
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Reply from Easy Name Change

Great tips! It's definitley worth checking you have all companies before finalising. Thanks so much for your review!

Rated 4 out of 5 stars

It's great to get a list but something…

It's great to get a list but somethings rely on changing your name elsewhere first ie. Drivers licence - photo I'd, centrelink for ato csa Medicare and bank accounts receiving payments from above examples

21 August 2021
Rated 5 out of 5 stars

Service par excellence!

I contacted Namechange as I was not sure how to change my wife's name on her Medicare card. As she was born overseas, both her birth certificate and her marriage certificate were issued overseas. Genevieve Dennis emailed me. After getting more info from me, she outlined two options we can go about getting the name changed. Her answer is clear, practical and her approach highly professional. My wife and I are truly impressed with Genevieve and Namechange. Thank you Genevieve.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

I cannot fault my experience with Gen…

I cannot fault my experience with Gen and the team. When I started the process of changing my name I just could not devote the time or energy. Now understanding that it is complex!!! Gen was amazing, guiding me every step of the way and basically doing it for me. Highly recommend. Thank you!

22 July 2021
Unprompted review
Rated 5 out of 5 stars

I had no idea how to change my name…

I had no idea how to change my name legally and was guided so well through the process.
xxStacy

15 July 2021
Unprompted review
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Reply from Easy Name Change

Thank you so much for your review Stacy! I'm so glad we can help you with the application to take on your new name and help you through the entire process. I just know you're going to love having your new name!

Rated 5 out of 5 stars

Wow thank you so much! The best ever! Highly recommend

Wow thank you so much! I honestly was holding off changing names after my wedding as I felt it would be a really painful process. Especially because I am not a tech savvy paperwork type of person. Your system was so easy to use and had absolutely everything covered and was super easy to understand and follow the steps. I can’t thank you enough for saving me hours and hours of painful paperwork and getting my head around the changing your name process. I will definitely be recommending your service to anyone wanting to change their name 🙏 The best ever!!! x

13 July 2021
Unprompted review
Easy Name Change logo

Reply from Easy Name Change

Thank you for your feedback Katharine! So glad we could save you hours of mundane paperwork and research!

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