Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more
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easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.
City Centre Drive 33, L5B 2N5, Mississauga, Canada
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Cant say they're a horror story customer service is regular and reachable. But their unsecured interest rates are brutal and predatory to vulnerable people and steeply take advantage of their situation for help. I took out a $15k loan at 34% for 84 months loan planned to payback $2k a month extra (payment plan $662) to exit ASAP. If math isnt your thing I agreed to repay $55k on their plan. CRazy - but I had a strategy. However since it was to boost my credit score ONLY AFFECTED BY UTILIZATION. I dont have a late payment in 5 years - my score went from 618 to 757 and I was immediately became Prime. Vancity advertises debt consolidation loan given my score, good income and history I was approved for a 15k loan @ 7% and offered a new credit card at $10,000 when I was only expecting $1,500 approval, mind you my credit cards was already at $14k (empty owing) and my credit limit nearly doubled with Vancity. My recommendation DO NOT USE EASY Financial. You need a sound strategy otherwise they'll eat up all your money and you'll repay far far far more than what you borrowed. My alternative was to pay down my credit through my $2k payments which would've taken me 7 months but had family pressure otherwise that would have been my preferred option. There's no rush and typically lenders like to see 6 months of a solid credit performance not me where I only had dayys of being prime. But I had very very strong factors like +100k salary, and reputable employer, income and showing extra loan payment in effort to pay it off and others. But still dont use easy financial get credit and financial literacy training instead so you have the right tools. I closed my loan out month two. Its better to not risk at all, plus lenders dont like bad risk anyways.
Just so you know when you borrow $15,000- 7% intetest from a regular bank it means I repay $16,000 in total with interest vs easy financial 34% repays $55,000 in total. Percentage absolutely matters! Avoid Easy financial. Their unsecured rates start at 29% still brutal and should absolutley be avoided.

Reply from easyfinancial
What a difference was approved for a small loan increase and let me tell you the service what a huge difference the agent went through everything the agent took the time to explain everything including how the loan terms work honestly this was a 100% better experience than my first loan how would have thought that getting a loan increase would end up putting the loan in a better situation

Reply from easyfinancial
i was in to easy finance/colwood a cupl days ago and i must tell you all.. omgoodness ..thr fabulous!…they really are…🥰..i was in last yr for a small loan and the fellow that helped me was awsum! he was all over my application and he got everything all set up for me …same day…and made sure everything we were doing was set and ready. i was thrilled! i am trying to get my credit back to good again and they got me all set up. i am again back to see them all at my colwood store. just for one more smll ‘top up’ ..and i was helped by the 2 fellow’s and the beautiful lady thr and again they got me set up. i have paid off my patent and they’re helping me move ahead! and have helped me immensely ! yeaaa easy!😁! thank u easy i really am greatful for your help/input/ and the folks out there really do need to talk to them ..they’re awwwwsum! ♥️😁😎!

Reply from easyfinancial
Easy Financial very accommodating when it comes to lending you money. The staff at the branch was very nice until you try to pay it out. Be very careful. Payments may sound great but the high interest will come back and bite you. You will be making payments that won't impact your balance. SECONDLY, If your bank tries to payout your balance and requires them to send them a payout statement, they won't. They will send it to you but they won't send it to a third party. They will tell you they sent it when they didn't. My payout was delayed because they refused to send the bank the payout statement. Then they delay it so they can pull another payment. I told them it was being paid out and not to schedule a payment and then they send me a deferment agreement to sign so they can add more fees and delay the payment. I went through hell trying to pay out this financial institution but they will delay to squeeze another payment out of you. UPDATE They have responded to this review and unfortunately I did contact them and it was not resolved. I am working with my bank and hopefully this will be paid out today and I won't have to deal with them anymore.

Reply from easyfinancial
Everytime I apply, I always get denied. I apply 3 or more times, I give a -5 starts if I could. Never again applying with Easy Financial

Reply from easyfinancial
READ THIS Before Applying for a Loan With easyfinancial
Be very careful when applying for a loan with easyfinancial.
I was explicitly told that checking my eligibility would not affect my credit score. Based on that representation, I agreed to proceed. Later, I discovered that a credit inquiry had been placed on my report.
If this was a hard inquiry, it directly contradicts what I was told and has negatively impacted my credit profile.
In my experience, the information provided during the application process was misleading and inconsistent. I strongly recommend that anyone dealing with this company get everything in writing before consenting to any credit check.

Reply from easyfinancial
I applied at Spring financial for a loan in March to relieve some of the financial stress due to my wife being disabled in a car accident and also helping her disabled father who rents my basement suite. The agent at Spring came back with " I have great news " we can offer a 2 stage loan where one of their lenders Easy Financial would lend you $2500 now and in 4 months June 4th you would be eligible for the rest of the $20,000 I had originally requested. They then proceeded to sell me their scamming second product "The foundation loan" as it would further help my credit for the June increase. The foundation is a program where they don't actually lend you anything they just take your money every month and report it to the credit company's. June rolls around and I attempted to contact Spring about this. Was told its through Easy financial not them. After 3 days of trying to get a hold of someone at Easy financial I was told they can see I was pre approved for $150,000 home equity loan. After a week of providing information I was told my house site unseen was worth $514,000. My house was appraised in 2025 for $660,000 and my 2026 property tax says $631,000. Then they told me I was actually pre approved for $50,000. Two more weeks of providing documents to them and they refused to lend me a dollar and also refused to do an actuall appraisal. Refused because my insurance didn't included the my disabled father in Law. I asked what happened to my 2 stage loan? Was told Easy financial doesn't offer anything like that and to contact Spring. I reached out to talk to a manager at Spring and it took a week to get a hold of one. She claimed that all loans are subject to approval and I would need to freshly apply for new loan. Not sure what part of 2 stage confuses them but starting a fresh loan process is not that. I applied for a fresh loan and was instantly denied! I now have a $350 dollar monthly bill between the pitiful $2500 and the fake foundation loan. They took advantage of a struggling family and made a bad situation even worse. They are both awful disgusting scamming companies and I would advise everyone to steer clear !!! Shame on both !

Reply from easyfinancial
I have filed an application with the Human Rights Tribunal of Ontario (HRTO) alleging discrimination by easyfinancial. The matter is currently before the Tribunal and remains ongoing.
What concerns me most is that despite being aware of the human rights issues raised, the company continued to pursue collection activities and delinquency reporting while the dispute remained unresolved. In my view, this demonstrates a troubling lack of sensitivity to serious human rights concerns.
Consumers place enormous trust in financial institutions. That trust requires fairness, accountability, and a genuine commitment to addressing concerns when they are raised. When a customer alleges discrimination, the response should be careful, impartial, and respectful of the legal process.
I encourage consumers to:
• Keep detailed records of all communications.
• Review loan terms carefully before signing.
• Understand their rights under Ontario’s Human Rights Code.
• Escalate concerns when they believe they have been treated unfairly.
The HRTO process exists for a reason: to ensure that allegations of discrimination are independently reviewed and decided on their merits.
Consumers deserve transparency, dignity, and equal treatment. I look forward to the Tribunal’s determination of the issues raised in my application.

Reply from easyfinancial
could not have asked for better with sophie in timmins she’s the best

Reply from easyfinancial
Thank you so much Shreya for help, very good customer suport and services.
I would really appreciate.
Definitely I will recommend other client for you and Easyfinancial
With respect,
George Musceleanu

Reply from easyfinancial
Habib was extremely empathetic, professional, and understanding of my situation. He guided me through the entire refund process, provided helpful suggestions, and treated me with respect throughout the call. His encouragement and positive attitude made a difficult situation much easier to handle. Thank you, Habib, for your outstanding support.

Reply from easyfinancial
Thank you Sankeite for your help, you were very helpful, knowledgeable and professional.

Reply from easyfinancial
Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. Give this man a raise already! Thank you so much, Sankeit!

Reply from easyfinancial
Sankeit, his customer service was outstanding, he was very clear and concise. Sankeit was very straight to the point, he answered each one of my questions to the fullest of his ability and I'm very happy to have spoke to him. Thank you again my friend.

Reply from easyfinancial
Make sure you keep your job and are able to work if not u are screwed because they still make u pay when I have no job and like no money coming in because missed upy knee and got really sick

Reply from easyfinancial
this company has become a scam they will roll back your loans and apply more interest then applicable along with harassment and intimidation they will cut you off from your app so keep papers as they will pretend you signed for fees you did not.

Reply from easyfinancial
Fabrice is the best guy in the whole company solved my issues in 2 mins what I’ve been asking my branch to do in weeks 100/100

Reply from easyfinancial
Meet was so helpful to answer all my questions and concerns. He was able to quickly
solve my problems and even helped break down things i didn’t understand.

Reply from easyfinancial
I had great experience talking to Habib regarding my account issue .he handeled and resolve the issue in a professional manner.he was polite and respectful.

Reply from easyfinancial
Please think very carefully before using EZ Financial.
These loans are marketed toward people in precarious financial circumstances, but the interest rates are extraordinarily high and can become incredibly difficult to manage.
Keep in kind that what might seem manageable at first can quickly spiral into long-term financial strain.
This business model profits from desperation rather than helping people regain financial stability, and I would not recommend this service to anyone.
In my experience, the lending structure, interest rates, and overall approach felt highly predatory toward individuals already facing financial hardship.
I am also documenting and updating my experience carefully, including my interactions with the company moving forward, and I intend to explore all appropriate consumer-protection avenues available to me regarding the handling of my account and communications.

Reply from easyfinancial
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