easyfinancial Reviews 

1,155
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 641 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and knowledgeable, making interactions pleasant and informative. The service is often described as fast, efficient, and easy, contributing to a smooth overall user experience. Many highlight the outstanding customer service and professional approach. However, some customers also noted concerns regarding the payment process. Several mentioned high interest rates led to payments not significantly impacting their loan balance, causing longer debt. Additionally, some experienced delays with funds or found it difficult to obtain clear statements or payout information.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, politeness, and... See more

Service

Users describe positive interactions with service, appreciating the kindness, efficiency, and helpfulness of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers reporting positive experiences, such as... See more

User experience

People report positive experiences with user experience, describing it as smooth, fast, and easy, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more

Company replied

Rated 5 out of 5 stars

Sankrit was super helpful with helping me pay off my loan. He was friendly polite and patient with me I would highly recommend Easy Financial for all your financial needs.

Company replied

Rated 5 out of 5 stars

Being able to speak with people and not doing it all solely online, made my experience feel human. Julie from the Chatham location was very knowledgeable, and conveyed this knowledge to me very well.... See more

Company replied

Rated 5 out of 5 stars

This review is for Sankeit. He has been very helpful and patient while explaining everything to me. He very well explained me the balance amount on my profile, interest charges, loan insurance and pri... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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4.2

All reviews

(1,155)

738 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aman

Aman . Keen list at tentativly to what my needs were and worked tirelessly to help me achieved a positive result .

10 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Morris, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

You have great customer service and…

You have great customer service and listen to my needs and work to ensure my needs were met

10 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Cody, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

It was fast and easy

It was fast and easy. He made crystal clear the terms & conditions. Absolutely great experience. Appreciated the service.

9 July 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars
easyfinancial logo

Reply from easyfinancial

Hi Shane, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Spoke to Mandeep

Spoke to Mandeep, very professional, very polite, very helpful. I do thank you very much for all your help.

9 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Vadym, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

service incroyable

service incroyable , sonia et mikaila on faos un travail parfait avec mon dossier ! un gros merci

9 July 2026
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Reply from easyfinancial

Bonjour Dave, merci beaucoup pour vos aimables mots. Nous sommes ravis d'apprendre que vous avez vécu une excellente expérience et nous partagerons vos commentaires avec notre équipe !

Rated 5 out of 5 stars

Anu is very awesome she explain everything briefly she very kind and helpful

I highly recommend this company the interest is not too high all the representative is approachable especially Anu she assist me on everything she very kind and awesome Thank you for lending money on me

8 July 2026
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Reply from easyfinancial

Hi Adela, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

they keeps on insisting

when they call, you refuse, they behave as if they are forcing you when you don't want to..

i once receive a call on 1st july and i was told to add my bank details.. i refuse for that but still the lady keeps on insisting and i had to hung up the call

i receive call today 08/07/2026 at 12:17 and i told the person that am not free at that moment but still keeps talking.. this has not happened for the first time

8 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We understand how inconvenient this situation has been for you, and we appreciate you bringing it to our attention. Our team can provide more detailed support if you call 1-888-502-3279.

Rated 1 out of 5 stars

Worst site I borrowed $3000 I’m paying…

Worst site I borrowed $3000 I’m paying continuously monthly payments it’s been almost a year’s yesterday I called them and asked how much left to pay now they said still $3138 scam never borrow money from this site

8 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-502-3279 so we can look into this right away.

Rated 3 out of 5 stars

Having someone speak fluent English…

Having someone speak fluent English would help

7 July 2026
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Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

Excellent Customer Service and Support from Mandeep

I had a wonderful experience speaking with Mandeep at Easy Financial. She was very helpful, professional, and made the process easy to understand. She answered my questions clearly and provided great support. I really appreciate her patience and excellent customer service.

7 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Rajdeep, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Service payment and staff

Service payment and staff

7 July 2026
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Reply from easyfinancial

Hi Abiodun, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Went above and beyond!!

7 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Lyle, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Sankeit was excellent to deal with

Sankeit was excellent to deal with. He understood what I was asking for, explained the options and still was able to complete my requests quickly and easily. I appreciate his kindness and efficiency.

7 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Amanda, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Everything was fine

Everything was fine. My financial needs were met. Thank you.

6 July 2026
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Reply from easyfinancial

Hi Olamindotun, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great service

Great service

6 July 2026
easyfinancial logo

Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

My experience with you on July 5 was…

My experience with you on July 5 was NUMBER ONE
I will make sure that all my friends and family know about your service.
I think you
Paula Sharko

5 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Paula, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Niraj in the kwc region was…

Niraj in the kwc region was exceptional! He went above and beyond to ensure that everything worked out as he mentioned. Thank you Niraj! You’re a star

6 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Hi Onwuzor we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

It is not Financial company

It is not Financial company, they are big financial cheater company in Canada, if you want to be owe money get $5000 lone from them and you'll be facing with hungry hyena herd for life time!!!

6 July 2026
Unprompted review
easyfinancial logo

Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful. Didn't have to go to bank and wait for money to be released.

6 July 2026
easyfinancial logo

Reply from easyfinancial

Hi Russell, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

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