Too much hidden information. I didn't want no extras! No memberships, no insurance! Just the loan! And I want to pay it back as soon as I can!
Company replied
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See what reviewers are saying
Ayuash really went above and beyond for me. I was in a situation where I greatly needed the loan and he made alot of effort into making that happen. He communicated with me every step of the way, and... See more
Company replied
When we called before going we were told that the only thing required was ID. We didn't find out until we arrived that more was needed. It took going back 2 days to obtain everything. After gett... See more
Company replied
Sannat made the experience very easy and super pleasant. Thank you Sannat!
Company details
- Financial Institution
- also in
- Alternative Financial Service
- Car Finance and Loan Company
- Loan Agency
- Non-Bank Financial Service
Written by the company
easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.
Contact info
30 Diana Drive, Bldg. 4, Unit #4, L3V 6H2, Orillia, ON, Canada
- (705) 329-2900
3.7
Average
4 reviews
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Too much hidden information
Too much hidden information. I didn't want no extras! No memberships, no insurance! Just the loan! And I want to pay it back as soon as I can!
12 September 2026
Reply from easyfinancial - Orillia - 30 Diana Drive
Thank you for taking the time to share your feedback. Your experience is important to us, and we’re committed to addressing your concerns. We’d appreciate the opportunity to speak with you directly, please call us at 1-888-502-3279 so we can assist further.
Problem understanding E-transfer request : When we called before going we were…
When we called before going we were told that the only thing required was ID. We didn't find out until we arrived that more was needed. It took going back 2 days to obtain everything.
After getting the E-transfer it was a bit confusing.
Because the code was not put in exactly the money was returned, causing even more problems and waiting longer for the funds. The problem was that instead of it saying that the code was wrong it was telling us to answer the question. There is not question just a code. We were there on a Friday and because of the confusion it is now Tuesday and we are still waiting for the Funds to be deposited to our account. If they could resend the E-transfer a second time it would have been a lot easier and quicker. Having only 3 tries when you don't understand was the problem was made it tough. By the time we figured out it was the code problem, it was too late.
I've changed my rating from 3 to 4 stars because we did get feedback about the problems we were having and it's good to know that they understand and want to make things easier for people.
27 July 2026
Reply from easyfinancial - Orillia - 30 Diana Drive
We’re sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would welcome the opportunity to better understand what happened and see how we can help. Please contact our team at 1 888 502 3279, and we’ll be glad to look into this with you.
Ayuash really went above and beyond for…
Ayuash really went above and beyond for me. I was in a situation where I greatly needed the loan and he made alot of effort into making that happen. He communicated with me every step of the way, and helped make a very stressful situation a million times easier to deal with.
27 July 2026
Reply from easyfinancial - Orillia - 30 Diana Drive
Hi Jacqueline, Thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!
Sincerely,
Your easyfinancial team
Sannat was a great customer service agent!
Sannat made the experience very easy and super pleasant. Thank you Sannat!
16 December 2025
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