This company also trades under the name Blais1817 who sell bicycles. I ordered one but have no tracking details and their phone number and email address are phoney. They use Shopify for payments, etc.... See more
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My order came 8 days later BUT Easyequipment customer service did best they can. cheeky delivery driver/s (third party) action caused that but hey! Good customer service , early to say something ab... See more
Company replied
Absolutely brilliant, really kind and helpful as I had a slight problem of one broken dinner plate. I had a replacement within a week. I also bought a deep fat fryer, again the guys were super help... See more
We liked the price and the product looks excellent. The delivery was delayed which was inconvenient and when delivered the kerbside delivery meant we had to find help to man handle the unit over a co... See more
Company replied
Company details
Written by the company
Welcome to EasyEquipment, where we redefine simplicity in commercial catering equipment solutions. With a steadfast commitment to quality and customer satisfaction, EasyEquipment has established itself as a trusted provider in the food service industry. At EasyEquipment, we specialize in offering a wide range of high-quality catering equipment and supplies to meet the diverse needs of our customers. Whether you’re a restaurant owner, a catering service provider, or a hospitality professional, we understand the importance of reliable, efficient equipment in your daily operations. Our product catalogue features everything from cooking appliances and refrigeration units to kitchen utensils and dining essentials, sourced from leading manufacturers known for their durability and performance. Each product is carefully selected to ensure it meets our stringent quality standards and delivers exceptional value. What sets EasyEquipment apart is our dedication to customer service excellence. We strive to make your purchasing experience as straightforward as possible, with knowledgeable support available to assist you at every step. Our team is committed to understanding your unique requirements and recommending solutions that best fit your business needs. Join countless satisfied customers who rely on EasyEquipment for their catering equipment needs. Discover why we are trusted by businesses nationwide for superior products, competitive pricing, and unparalleled service. Experience the ease of shopping for commercial catering equipment with EasyEquipment. Your success is our priority
Contact info
Bilbao Street, BL1 4HH, Bolton, United Kingdom
- 0333 3443 979
- sales@easyequipment.com
- www.easyequipment.com
3.0
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Item arrived severely damaged. No response to emails.
Item arrived severely damaged. Broken plug, scratched and dented casings, cooking surface coatings scratched. Emailed a few times but never received any response.
11 October 2024
Reply from EasyEquipment
We're very sorry to hear about the condition of your item and the lack of response. Could you please confirm which email address you used to contact us so we can investigate this further and resolve the issue promptly? Your satisfaction is our priority, and we want to make this right for you.
Regards,
EasyEquipment
The kitchen Griddle and I ordered was…
The kitchen equipment I ordered was delivered promptly in immaculate condition as packaging was very robust.
Really good value and first class customer service.
29 October 2024
Reply from EasyEquipment
Thank you for your wonderful review! 😊 We're glad your order arrived promptly and in perfect condition. Delighted to hear you found great value and excellent service with us. Looking forward to serving you again!
Regards,
EasyEquipment
Reply from EasyEquipment
Thank you for the 5 stars! 🌟 We’re glad you’re happy with our price and delivery. We look forward to serving you again!
Regards,
EasyEquipment
New electric deep fryer
Easy website to view and ordering ver efficient. Delivery updates were excellent.
Had a little issue with a drip from tap and contacted by email, very quick reply and all sorted. Fantastic experience.
24 October 2024
Reply from EasyEquipment
Thank you for your review! 😊 We're glad you found our website easy to use and our service efficient. Happy we could quickly sort the tap issue for you. Looking forward to serving you again!
Regards,
EasyEquipment
Fantastic company A star.
I can not fault the company as from day one ordering the appliance very helpful put the order in on a Friday that evening had a phone call from the delivery people to arrange a time Monday morning it turned up as agreed time very polite driver, had a problem with the machine rang the company and within the hour i had an email to sort out the problem and it worked will recommend them 100% will be buying from them in the further with out a doubt.
25 October 2024
Unprompted review
Reply from EasyEquipment
Thank you so much for your wonderful review!
We're thrilled to hear about your positive experience from ordering to delivery and that our team was able to assist you promptly with the issue you encountered. Providing excellent service is our top priority, and your kind words truly motivate us to keep up the good work. We look forward to serving you again in the future. Thank you for recommending us and for being such a valued customer!
Regards,
EasyEquipment
I recently received my order one item…
I recently received my order one item was damaged were it’s been dropped. I’ve emailed and rang your support team now am waiting for a response i bought the panini machine as my one is broken so not only have I spent £200 plus with you am still without a panini machine and apparently I’ve got to wait until you resolve the issue with your delivery company
22 October 2024
Reply from EasyEquipment
Thank you for sharing your feedback with us. We're sorry to hear about the experience in receiving your item with some dents. We strive to ensure all items are securely packaged to withstand the rigors of delivery, but unfortunately, occasional mishaps can occur despite our best efforts.
We value your experience, appreciate your understanding, and are dedicated to improving our processes. We will keep helping you further in this regard.
We aim to provide a smooth and efficient shopping experience, and your feedback helps us improve.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
You've sent me the wrong item .
You've sent me the wrong item .
I notified you and I still have not had the replacement sent then I was told the griddle would go back on its own it's stainless steel send me tge right product!
10 October 2024
Reply from EasyEquipment
We sincerely appreciate your insightful comments! We are delighted to have you as a customer and we appreciate your business.
We hope to work with you once more on the next purchase you make. If you need help or have any questions, don't hesitate to contact us.
Again, thank you, and we hope to see you soon!
Regards,
EasyEquipment
Easy transaction
Easy transaction, delivery made Ontime.
Would recommend and will definitely repurchase from these guys
2 October 2024
Reply from EasyEquipment
Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.
We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
Reply from EasyEquipment
Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.
We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
So far it’s working and that is most…
So far it’s working and that is most important at the moment . Hopefully it will last another 7 days . Base on the opinions I had 50% change that it will work so I am very happy so far.
17 October 2024
Reply from EasyEquipment
Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.
We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.
Thank you once more, and we hope to see you soon!
Regards,
EasyEquipment
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Order not sent in time
Order not sent in time, no courier correspondence and a total lack of communication with easy equipment.
10 October 2024
Reply from EasyEquipment
Thank you for sharing your thoughts with us! We truly appreciate your reviews, as they help us enhance our services.
We wanted to inform you that due to extenuating circumstances with our courier, there may be some delays in delivery. We are actively working to resolve this issue and appreciate your patience during this time.
Best,
EasyEquipment
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Best,
EasyEquipment
Never any issues ordering online
Never any issues ordering online
also customer service is very helpful
20 September 2024
Reply from EasyEquipment
Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.
We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.
Thanks again, and we hope to see you soon!
Best,
EasyEquipment
Reply from EasyEquipment
Thank you for your kind words! We strive to maintain effective communication and are glad to hear you had a positive experience.
The delivery driver was great
The delivery driver was great , however had paid for next day delivery that did not happen and no tracking available .
8 October 2024
Reply from EasyEquipment
Thank you for your feedback! We’re glad to hear the driver was great, but we apologize for the delivery issue and the lack of tracking. We’ll look into this to ensure a better experience in the future.
2nd chance.
Having previously gave this company a bad review from being let down, credit where it's due, I gave them another chance and all went well as advertised. Very prompt delivery of good quality equipment.
7 October 2024
Reply from EasyEquipment
Thank you for giving us another chance! We’re thrilled to hear that your recent experience met your expectations and that you received quality equipment promptly. Your feedback means a lot to us!
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