easycosmetic Reviews 

36,975
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hi everybody, This was My first order from EasyCosmetic, everything was great, Fast delivery, Reliable Seller and online shopping… All parfumes batch code checked all fine, E-mail replying very... See more

Rated 5 out of 5 stars

It is the best shop ever, I am very satisfied with the quality of the products, kindness, and fast shipment ( I mean, I have received my order in three days to a foreign country)...their kindness has... See more

Rated 5 out of 5 stars

Best products quality,customer friendly prices, fast delivery also in Europa, Not only in Germany. I order to this Shop my Parfums since 2020 and I'm very happy with All my choice. The teams are ve... See more

Rated 4 out of 5 stars

The service desk was polit, understanding, and reasonable. The damage was fixed fast and proper. It would have been perfect if the appointment could be a bit earlier (2 months in this case). In gener... See more

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Parfum & Kosmetik günstig kaufen – im Onlineshop von easycosmetic finden Sie Markenparfums und Markenkosmetik bekannter Designer zum günstigen Preis. Nutzen Sie den easyCOSMETIC Parfum-Discount, um Düfte bekannter Marken besonders günstig kaufen zu können


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(36,975)

2,456 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It is the best shop ever!!!

It is the best shop ever, I am very satisfied with the quality of the products, kindness, and fast shipment ( I mean, I have received my order in three days to a foreign country)...their kindness has no limit, they reply very fast on any question, they help unconditionally...My deepest respect and recommendation, you can just enjoy and relax, you are safe. If you do not see their e-mail..please, check into spam.

25 October 2023
Rated 5 out of 5 stars

Happy customer

Great service with my first purchase. I was really happy with my order, great price for my favorite perfume and fast delivery as well. It would be nice to receive free shipping on large orders though.

7 October 2023
Rated 1 out of 5 stars

Bad store service.

The delivery was a week. I paid for delivery to my address, but the courier never came to me, although I was at home and waiting. The parcel was delivered to a parcel drop-off point. I had to spend extra of my time, the next day to go and collect it. Poor service. The powder itself is of excellent quality. The colour is ecru for very fair skin.

27 September 2023
easycosmetic logo

Reply from easycosmetic

Dear customer, thanks for your message. As stated on our Website, delivery takes three to five workdays. Post NL does reserve the right to drop off the parcel at a parcel shop if it cannot be delivered directly. Thank you for understanding.

Rated 4 out of 5 stars

Very nice parfum

The ordered parfum reached in excellent condition. Very fast shipment. Only shipment price could be smaller.

4 September 2023
Unprompted review
Rated 2 out of 5 stars

Wost experience, and your fault

There is only is only one thing the company need to improve: it is the choice of the transport for orders from Switzerland.
I understand that they want to reduce the cost of shipping as much as possible, but we customers , we have to pay for the shipping = it is not free.

So when the worst of the worst company is chosen for your delivery, you know it is going to be a nightmare. And it is every time.

I got my parcel, not delivered this time again, but I had to go and pick it up myself. Do I have to pay for that?

You want to improve: offer free delivery (at least we will not pay for a very bad service), or change your transporter. Because not only the order but the delivery is part of the client experience.

I do not accept your apologies on behalf of the carrier. You can read from multiples reviews that it offers a bad service. However you are not willing to take the necessary actions to correct the issue. I am afraid but your reply is not satisfying.

1 September 2023
easycosmetic logo

Reply from easycosmetic

Dear customer,

on behalf of the shipping service provider, we would like to apologize for the inconveniences during transport.

Best regards

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look