Easilocks® Reviews 

3,169
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 489 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are of amazing quality, while the delivery service is extremely fast and very reliable. People also love the incredibly helpful customer service and the detailed guidance provided for matching colors and individual styles. Consumers often highlight how easy it is to communicate with the team to find the perfect match for their needs. Some reviewers were not happy with the quality, noting that certain items looked a bit fake, unnatural, or lacked proper durability. Others felt that some items were too large for standard head sizes, or mentioned that delivery costs were higher than expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the fantastic volume, excellent color... See more

Quality

Reviewers mention positive feedback about quality, frequently praising the fantastic natural look, great... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super fast shipping times... See more

Service

Customers had positive experiences with service, frequently praising helpful staff who assisted with color... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising helpful color... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Wasn't sure of product to get or what colour, spoke to someone on WhatsApp, told me about products, sent a few head shots to her and she matched my colour up, going to buy the product now, great ser... See more

Company replied

Rated 4 out of 5 stars

The customer service was excellent. The quality of the product very good Unfortunately I did not like the way the wig goes straight back from the band . It did not sit properly and looked very f... See more

Company replied

Rated 4 out of 5 stars

I love easilocks but the clips couid be less abrasive on the scalp. Also, a new three piece set of clip ins could include that little bit extra for the " dovetail" effect on the framing of the face... See more

Company replied

Rated 4 out of 5 stars

The clips are exactly as described & work really well. The fact they have the tape strip already attached to the clip is exactly what I wanted. More expensive than other sites but I wanted to use a re... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. also in
  3. Hair Product Store

Written by the company

Easilocks Human Hair Extensions offers Award Winning hair extensions. Whether you are looking for a clip in ponytail or tape extensions we have it all. 🚚Fast Delivery 💎No Hidden Charges 😜Easy Returns ✨Free Virtual Colour Matching

Free Colour Matching Service

Written by the company

We are here to help💕
DM us with a picture of your hair in natural daylight and we will do the rest for you!✨

Contact info

Shop in Our Sale Now!

Save up to 90% off now, contact us for a FREE colour match now.

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(3,169)

494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐ Excellent Quality Hair Extensions at Reasonable Prices ⭐

I've ordered from Easilocks several times over the years, and they have consistently impressed me. In my opinion, their hair extensions are some of the best quality available. The hair looks natural, feels great, and lasts well when properly cared for.
One of the things I love most is the huge range of colours and lengths available. It's easy to find a perfect match, whether you're looking for something subtle or a complete transformation.
The prices are also very reasonable for the quality you receive, offering great value compared to many other brands on the market. On top of that, delivery is always pretty quick, which is a bonus when you're excited for your order to arrive.
Overall, I've had nothing but positive experiences with Easilocks. Great quality, plenty of choice, fair pricing, and fast delivery – everything I look for in a hair extension company.

29 July 2025
Easilocks® logo

Reply from Easilocks®

Hi Hayley,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Super Quick!

Super quick despatch which kind of justified the delivery cost! The products are excellent quality and good value for money.

24 July 2026
Easilocks® logo

Reply from Easilocks®

Hey!

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Rated 1 out of 5 stars

All bad

Bad colour matching, bad returns policy & process, bad shipping options. Only perk is it’s cheap will be trying beauty works/lullabellz

23 July 2026
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Reply from Easilocks®

Hi Abby,

We are sorry to hear you feel this way.

Please kindly email info@easilocks.com explaining your concern further our team will do their very best to help resolve your concern.

Kind Regards,
Team Easilocks.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Hair extensions are perfect.

20 July 2026
Easilocks® logo

Reply from Easilocks®

Hey Milena,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

It was an excellent experience colour…

It was an excellent experience colour matched perfect . And the hair is amazing for synthetic. Really soft and not tacky at all . It looks almost like real hair . Thank you will recommend x

16 July 2026
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Reply from Easilocks®

Hey Erica,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 1 out of 5 stars

I read on TikTok that the hair can be…

I read on TikTok that the hair can be returned if you weren’t satisfied. However that was incorrect. Instead you can exchange only. Unfortunately there’s nothing I wanted in exchanged and so I’ve lost £137.

UPDATE: I am awaiting a reply from Easi locks so I’m hoping for a resolution. Thank you

21 June 2026
Unprompted review
Easilocks® logo

Reply from Easilocks®

Hi Laura,

Please email info@easilocks.com for any return queries our team will assist you further.

Kind Regards,
Team Easilocks.

Rated 5 out of 5 stars

Lovely service

Lovely service. Customer services is 2nd to non.

Would really love to see the uparts in human hair form! But can't fault the products!

Thank you 🙌

20 July 2026
Unprompted review
Easilocks® logo

Reply from Easilocks®

Hey Katie,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

The hair is beautiful

The hair is beautiful and so was the whole experience with the purchase, if i could just ad a recommendation to the company, is that they come in different head sizes as mine is far to big for my head lol. So I’ll have to try to take the excess of do it fits my head properly

10 July 2026
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Reply from Easilocks®

Hey Joanne,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Have used them for years through all…

Have used them for years through all different shades and the team are always helpful with a free online colour match and returns are simple

14 July 2026
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Reply from Easilocks®

Hey Becka,

Thank you so much for the 5 star review!!

We really appreciate it xx

Have a great day 🙂

Lots of love,
Team Easilocks xx

Rated 3 out of 5 stars

Hair definitely are not human vergin

Hair definitely are not human vergin. It's synthetic. After a few washes changed the colour and texture.

2 July 2026
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Reply from Easilocks®

Hi Anna,

We are sorry to hear you feel this way.
Please email returns@easilocks.com if you are experiencing any issues with your item.

Kind Regards,
Team Easilocks

Rated 1 out of 5 stars

Hair extensions are terrible look…

Hair extensions are terrible look nothing like the colour I ordered also they have clips coming off them already they tangle a lot too won't be buying again

10 July 2026
Easilocks® logo

Reply from Easilocks®

Hi Vicky,

We are sorry to hear you feel this way.
Please email returns@easilocks.com if you are experiencing any issues with your item.

Kind Regards,
Team Easilocks.

Rated 5 out of 5 stars

Super happy

Great product and customer service! Good quality and quick delivery

10 July 2026
Easilocks® logo

Reply from Easilocks®

Hey Susan,

Thank you so much for taking the time to leave us such a lovely review.

We really appreciate it !!

Have a lovely day xx

Lots of love,
Team Easilocks xx

Rated 5 out of 5 stars

Good customer experience

Good customer experience, good quality product, quick delivery, keeps customer informed,

9 July 2026
Easilocks® logo

Reply from Easilocks®

Thank you so much for your feedback we really appreciate it❤️

Rated 3 out of 5 stars

The colour match is amazing

The colour match is amazing, i have never had HD extensions before, even though i have washed them they still wont style how i want them. They are great for a messy look easy clip in.

1 July 2026
Easilocks® logo

Reply from Easilocks®

Hi Kellie,

Thank you for the feedback.
Please email info@easilocks.com our team can advise some styling tips and tricks.

Kind Regards,
Team Easilocks x

Rated 5 out of 5 stars

Great service

Great service, colour matched perfectly and it looked stunning when I fitted it.

8 July 2026
Unprompted review
Easilocks® logo

Reply from Easilocks®

Thank you so much for your feedback we really appreciate it❤️

Rated 4 out of 5 stars

Katie wig

Initially ordered a Katie wig and colours was out of stock refund was very quick.

Ordered another and the piece is lovely!
Quick delivery.

6 July 2026
Easilocks® logo

Reply from Easilocks®

Hey!

Thank you for the lovely feedback.
Have a lovely day x

Kind Regards,
Team Easilocks xx

Rated 3 out of 5 stars

Very quick delivery

Very quick delivery. The item not so good but luckily it wasn’t expensive & when I have time I will try & fix it.

1 July 2026
Easilocks® logo

Reply from Easilocks®

Hi there.

Thank you so much for taking the time to leave us a review.

If you need any assistance please do not hesitate to contact us 🥰

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