AVAOID AT ALL COSTS. They took our money and stopped contacting us a couple of weeks before our wedding. We were told a DJ might turn up and we were sent a random number and told only after threate... See more
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See what reviewers are saying
EarCandy have gone bust but sent correspondence to say we still have a booking - our act isn't responding to us. As part of my payment was to K&B solutions so I will try & claim back that money... See more
We have Motown Gold booked for 2nd September 2023. We have tried to contact you via 3 different email addresses but they all bounce back. This is extremely worrying, please can you advise an alternati... See more
Our DJ was great and we were really pleased with the music choices, he worked really well to our brief. However the communication from Earcandy was really bad, simply awful. They took our first pay... See more
Company details
About Earcandy
Written by the company
A third party should be making contact with all customers in the priority order of when bookings were made. Please check your spam folder if you have not yet received an email.
The good news is that if you have booked an event, the Act is still required to honour your booking per the spec of your original booking.
All Act Owners have been asked to contact their customers directly.
Upcoming events
Acts that you have booked should remain booked unless you have chosen to cancel them.
What if my Act Owner has not contacted me?
Please send us an email to: earcandylegacaycustomers@gmail.com. This email address is checked periodically.
No other email or phone number is in operation.
Refunds
We cannot process any refunds. Please make sure you have had contact with your Act Owner in good time before your event.
They are obliged to attend the event they have booked for you.
New Bookings
Earcandy Entertainment is not taking on any new bookings.
The main point of contact for bookings
You should continue to talk about your booking directly with the Act Owner. Any outstanding second or final payments will also be made to them directly.
Staff, customers & Performers
We want to thank our talented staff, customers and performers who made Earcandy the company it was. They should be very proud of the team and culture they built. We are truly sorry that we could not overcome the unprecedented market challenges. We wish you the best for your upcoming event and hope you enjoy the entertainment.
Contact info
17 Lyon Road, SW19 2RL, London, United Kingdom
- www.earcandylive.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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The Somebodys performed brilliantly and…
The Somebodys performed brilliantly and the dance floor was always full. What was especially impressive was their flexibility when we were running late - this was totally out of their control but they adapted really well and powered through their set. They were also really good spirited and polite - it made the night fly by! Thanks.

Reply from Earcandy
Fantastic band and sound engineer and…
Fantastic band and sound engineer and great organisation.

Reply from Earcandy
Disappointing
Unfortunately the band were poor and Ear Candy have been very frustrating to deal with. We booked a 10 piece band for our 50th Party, and were left feeling underwhelmed. The male singer was very poor and the whole band just didn’t seem to connect well. We spoke to a number of our party guests who also agreed. The musicians were late, some turning up after our guests had arrived. Our schedule says the band will be set up and sound checked by 7pm. After contacting Ear Candy, apparently, they were not late. But I’m not sure how you can be sound checked without the band even being there!
I was offered a small refund but this never happened. Every time I contact Ear Candy they say they are waiting for the band manager to reply. This party was 3 months ago now!
I wouldn’t say avoid Ear Candy, but just make sure you check everything through with them before booking.
Ear candy & Motown gold were amazing!
Ear candy & Motown gold were amazing. We hired the incredibly talented Mo-town gold and they were sensational!! The musicians and singers were so so fantastic. I can not recommend them enough. They made our wedding day! Everyone is commented saying how fantastic they were and our friends who are getting married next year are now hiring them for their wedding. Could not be happier. They had everyone on their feet dancing all night and were so friendly and polite and just all round fab! Our wedding was held at Slaugham place in the middle of no where and we had no WiFi or 3G signal and we were worried our suppliers might not find it, but they were early and completely hassle free. Hire them, you won’t regret it! The ear candy team were so easy to work with and they made planning and booking the band a dream.

Reply from Earcandy
Top Class Wedding Music
Really slick operation that took all the stress out of booking a band for our wedding. We booked the Somebodys, who sounded fantastic and gave a wonderful performance. They also adapted brilliantly on the night when we were running late - they would have been well within their rights to be tricky about it but gave a superb performance and powered through their set.

Reply from Earcandy
They were fantastic
They were fantastic, totally made my 50th celebration a memorable one!! Thank youClaire.

Reply from Earcandy
Earcandy Strings - a professional, talented quartet!
We were delighted with the performance from the Earcandy strings at our wedding.The four ladies performed for 3 hours and were professional, serious musicians, who played everything we asked for and more. They were unobtrusive and absolutely perfect for our occasion, which was an intimate, classy wedding. They arrived on time and left discreetly. Thoroughly recommend them.

Reply from Earcandy
Incredible!
The Somebody’s were incredible! They performed at our wedding and had guests dancing for hours! We found them to be polite, professional and friendly...we didn’t want their set to end! Highly recommend.

Reply from Earcandy
Excellent DJ.
Earcandy were great start to finish. Our DJ went above and beyond on our wedding day. Personable and easy to manage logistics with. Shared some views and experience when necessary.

Reply from Earcandy
It was very good but some of the songs…
It was very good but some of the songs we didn't want playing were played, and some we wanted playing weren't..

Reply from Earcandy
The band was brilliant even with a…
The band was brilliant even with a difficult venue like Bath Pump rooms who would not allow them to go above a certain decibel, I know this meant the band could not perform as they would normally have liked too but they were still faultless and everyone enjoyed the music immensely, we would certainly book them again.

Reply from Earcandy
The singers were amazing
The singers were amazing, so much energy, voices great. Love the bass player.

Reply from Earcandy
Great act
Great act. The first set was perhaps a touch modern for my demographic but that said what they did was excellent and is not a criticism on the band.

Reply from Earcandy
Black and Gold - Best wedding band!!
Black and Gold were amazing from start to finish! The dance floor at our wedding was completely packed because of their fantastic energy and brilliant choice of songs! They created such a fun and lively atmosphere in the marquee and they made the party the success it was, we are truly grateful! Thank you so much Black and Gold!

Reply from Earcandy
Motown Gold was fantastic as well as…
Motown Gold was fantastic as well as the DJ. All of my guests commented on how great they were and the dance floor was hopping.

Reply from Earcandy
Wonderful Band!Our experience with Earcandy was…
Our experience with Earcandy was excellent! Our guests were delighted with the quality of Motown Gold...it became a major talking point during the evening! They made a really positive contribution to my daughter's wedding. I wouldn't hesitate to recommend them. Thank you.

Reply from Earcandy
Wedding Band
We booked Soul Fresh through EarCandy for our wedding reception and we could not have asked for a better band. They were absolutely incredible, our guests loved it and it was one of the highlights of the day. I cannot recommend them more highly. I just wish we could do it all again.

Reply from Earcandy
All our guests
All our guests, and us, of course, thought the band was absolutely brilliant....great songs, great musicianship, great guys...they caught the mood and everyone danced and sang etc...they definitely made our wedding reception party extra special..thank you so much.

Reply from Earcandy
More time ago and went over and above…
More time ago and went over and above what we expected an absolutely amazing team the chemistry the coordination the sound was perfect well done sound engineer well done singers amazing performance.

Reply from Earcandy
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