Electronic Arts Reviews 6,415

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 367 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the product quality, citing issues with gameplay, glitches, and unfinished aspects in various games. People frequently encountered problems with the app, including login difficulties, constant crashes, and the inability to access purchased content or play offline. The customer service was widely criticized for being unhelpful, unresponsive, and difficult to reach, often providing scripted answers without resolving issues. Reviewers also reported issues with account security, including unauthorized access and incorrect account restrictions, leading to loss of progress and inability to access games. Some customers felt that the company's focus on monetization, such as monthly subscriptions and forced in-game purchases, overshadowed the gaming experience and customer satisfaction.

What people talk about most

Product

Users describe significant dissatisfaction with the product, citing issues such as losing access to purchased... See more

Customer service

Reviewers express significant dissatisfaction with customer service, often describing it as unhelpful,... See more

User experience

Clients share negative opinions on user experience, with many reporting issues like lost account access and... See more

Application

Consumers find the app to be a source of frustration and dissatisfaction, with many reporting significant... See more

Service

Customers had negative experiences with service, with many reviewers describing it as useless, pathetic, and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Fc26 Its the worst game in my entire gaming history, i remember Fifa15 awsome game, but after fifa 21 the game has been shit. The gameplay on Fc26 is so bad, you cant change players or get the ball w... See more

Rated 1 out of 5 stars

Absolutely shocking lack of customer service, I have emailed multiple times about my account being hacked and they don’t even have the common decency to respond. Having spent hundreds of pounds over t... See more

Rated 1 out of 5 stars

What can I say, you have wall hacking auto aiming cheaters. People using arctic cheats (and others) and Cronus devices from both PC and console camps, you cannot turn off cross play on PC. This is... See more

Rated 1 out of 5 stars

Rampant cheating on FC26 on PC and no action taken. More than 90% of the game is against cheats that include game slowdown, bot switching, input drift, control loss of all players except one, cheat ta... See more


Company details

  1. Gaming service Provider
  2. Game Store
  3. Hobby Store
  4. Video Game Store

Information provided by various external sources

Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.


Contact info

1.1

Bad

TrustScore 1 out of 5

6K reviews

5-star
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1-star

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Rated 1 out of 5 stars

Battlefield 6 or Call of Duty 0???

What EA was thinking with BF6 is completely beyond me. BF6 is a cheap COD clone in almost every aspect: the graphics, the utterly opaque and overloaded menu, the gameplay, the storytelling, the ballistics, the physics, the presentation—yes! Everything. It's beyond pathetic. Simply pathetic. All traces of the once groundbreaking and innovative approaches of the original are gone. Luckily, I only paid €40 instead of €70, and even then it was too much. Since its release, I unfortunately haven't had the time or inclination to play the game; I only knew it from the beta, which was good. Earlier, I wanted to play BF6 for the first time, and when I saw the screenshot, I initially thought, "Huh, you deleted all your CODs, didn't you?!" until I realized I wasn't mistaken and had actually loaded in BF6. I just finished with EA and all their games a few minutes ago. To EA: Shame on you. Is all you're capable of really doing is copying and pasting from the competition?

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Money stealers

Where to start, where to end. I bought EA FC 26 in PS4. Spend 70euros for the game and 70 for ps+,so i can play with pixels. Ecept of the fact is lagging from the starting menu to game play. All the time when i fix the setting they reset. I will not speak about it for the FUT, where is all META. Im really dissapointed from purchase what after 3 months i have to spot playing the game. When you release a game and you write is for ps4. Make it for ps4.

30 September 2025
Unprompted review
Rated 1 out of 5 stars

Can't log in

Can't log in, every year i try to log in but wants me to reset my password but never sends the stupid email for me to do so. Useless company now.

7 December 2025
Unprompted review
Rated 1 out of 5 stars

A very bad company

I purchased *Mirror's Edge* on June 6, 2022, but when I tried to download it today, I couldn't access it. I contacted customer service, and they said they couldn't handle it and wouldn't offer a refund. They said if I wanted to play, I would have to repurchase *Mirror's Edge*.

Do you even want to listen to what you're saying?!

I bought your game, didn't receive the game I was supposed to get, and your solution is to make me buy it again?

I will never buy EA games again.

7 December 2025
Unprompted review
Rated 1 out of 5 stars

trash

trash, garabge, sewage.... dare I say anymore. oh sorry criminal scum and thieves I hope they all go bankrupt and lose their jobs and their live saving.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Got banned

My account got banned because of my steam name I have had for 2 decades, was too offensive. No way to get it back. Very hard to get in touch with the support team.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

shit company

Fc26 is the biggest pile of dogshit ever created never buy it if you want your sanity

4 December 2025
Unprompted review
Rated 1 out of 5 stars

EA has been decent, until recently.

My experience with EA had been pleasant, until recently. I bought EAFC 26 and the game has been crashing non-stop. I haven't even been able to complete a single half on the game. It's that bad. And before anyone says that it might be a spec issue, trust me, it's not. The minimum gpu the game requires is a GTX 1060 if I remember correctly. I currently have an RTX 3060, so I know it's not an issue on my end. I'm currently waiting on them to get back to me after I submitted a complaint days ago, and they haven't said anything. I also just recently sent another one where I asked for them to just refund me because this is grade A bullshit from them.
If any EA employees see this, this is the code of my second complaint: c47e1f71-7ba9-4a66-bb0c-cbfc1ee458f6

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolute hustlers

Absolute hustlers, be aware! Don’t buy anything.

Just google BF6 Battelpass, can’t receive bought items 2042 and so on Reddit, Facebook or every other site

28 November 2025
Unprompted review
Rated 1 out of 5 stars

They ban you for no reason

I bought a game. Played game once. Next time I try to login 3 months later, im banned...the whole account. Why? I have no idea, because when I asked, they linked every single document that has the word ban in it...like linking a user agreement is supposed to magically make me understand why im being accused of...something...something really bad...I guess.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Support is terrible

Support is terrible. It's like talking to a brick wall. They don't answer your questions, and copy and paste. script.

Even after repeatedly pointing out they are not replying to my questions.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Id rather kms than play another game

I got called every slur while gaming i reported them and nothing happened,meanwhile i say gay and i got a 7 day rejected appeal ban. Yeah ok ea i swear i will deal with the ceo personally its not a threat i dont make threats i make promises

20 November 2025
Unprompted review
Rated 1 out of 5 stars

absolutely backwards company

cant get into my EA account because i cant reset the password. instead of just sending me a password change email like every other company its instead telling me to go on a verified device. i dont have any verified devices, i have a new device which is why im having to log back into my ea account in the first place.

support is worse than useless. they expect me to have countless email addresses.

refunded my game and wont be buying any ea games from steam in the future if they all require me to log into an account i have no access to.

23 November 2025
Unprompted review
Rated 1 out of 5 stars

Bought FC26

Bought FC26 - keeps trying to reconnect to an old obsolute email address - contacted EA but have not had a response

21 November 2025
Unprompted review
Rated 1 out of 5 stars

EA PLAY SCAM

I purchased an EA Play subscription, but Basketball is missing, and FIFA 2025 doesn't work. It constantly asks for an internet connection even though you can play offline. Support is nonexistent, and there's no way to talk to anyone. A real disgrace, a third-world company.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

I made a very simple request to connect…

I made a very simple request to connect and change an account, but a company with a big name could not solve such a simple problem. Due to this disgraceful and beyond awful behavior, do not buy, do not pay attention to, do not use, do not allow to use all EA services and products (The problem was related to Apex Legends).

19 November 2025
Unprompted review

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