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Dyno-Rod - North West Reviews 

547
•
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... See more

Company replied

Rated 5 out of 5 stars

Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... See more

Company replied

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

547 reviews

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4.7

All reviews

(547)

7,930 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blocked drain cleared in no time

Blocked drain cleared in no time, very professional. Wouldn't hesitate to use them again. Thank you.

23 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Drain blockage.

Came promptly to clear and blocked drain from toilet. Cleared in no time and took the time to explain what caused it.

23 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

A job well done

Good communication
Efficiency & competence
A job well done

7 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent serviceService delivered as it says in the…

Service delivered as it says in the advert… engineer went the extra mile to make sure my hard of hearing 90 year old mother’s service met her needs… arriving on time, taking extra attention to communicate effectively… leading to a highly satisfied customer. Work completed speedily and to satisfaction.

4 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Amazing service from Dyno-Rod north…

Amazing service from Dyno-Rod north west! Even though we called them late in the evening they came out to us the same day. Macauley was a very polite and cheerful engineer, he got straight on with the job and got it all cleared. He was so cheerful and hardworking even though it was coming up to midnight! We would definitely call Dyno-Rod again and highly recommend them.

3 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great service from Simon

Very friendly and helpful engineer. Job completed really well.

26 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Blocked toilet waste drain

Call Dyno-rod to assist with a blocked soil waste pipe, came same day and sorted it. Polite, straight talking and absolutely no messing about, above and beyond. Some folks might say expensive but I thought it was very reasonable considering the nature of the job. Would happily call them immediately for any future issues.

14 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent and friendly

Very efficient service, friendly and helpful. Problem sorted, at least for now, as main issue lies outside our property boundary so advised to contact local water company.

13 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

What a lifesaver!

What a lifesaver!

Thank you so much for sorting this so quickly….and then checking everything afterwards

Great service and I would highly recommend you guys..

11 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Well organised

Well organised, prompt and efficient.

11 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 1 out of 5 stars

Dyno-Rod attended my property twice for…

Dyno-Rod attended my property twice for the same external blocked drain. Supplied through British Gas home care. Declared blockage removed in both occasions which it was not. Costing me £120 for the privilege. When I tried to explain to customer advisor that blockage still not removed I was told they don’t guarantee to clear the blockage! Quite happy taking the money though. Got another company in called Metro Rod. Identified the problem including sewage was seeping into my garden, not identified by Dyno Rod. Metro Rod were incredibly professional and did clear the blockage. Don’t waste your money with Dyno Rod

20 January 2025
Unprompted review
Rated 5 out of 5 stars

very satisfied

Prompt and friendly when contacted, helpful on the phone, quick service, fully sorted.overall. ery satisfied

10 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent Service

Due to some wider problems at my property I've had require Dynorod services a few times, and I have to say each of the guys who have been out have been first class. They explain the problems and provide honest advice. Excellent customer service!!!

7 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

care home pipe blockage

Had macauley come out to our care home he did a very professional job of unblocking the mains pipe .also found out the pipe was shattered so have just got a very reasonable quote for the job to be done thanks guys .

5 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

First class and prompt service

First class and prompt service. Mr Clarke solved the problem with great skill and no small sense of humour

4 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Good service

Marcus came & assessed the job. He was very polite & knowledgeable. He advised that a plumber will need to attend first to fix the pipe work & hopefully the blockage will be in the same place. If not Marcus will return to unblock the pipe once it is fixed.
Friendly & efficient.
Thank you.

3 February 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent service I have had 2…

Excellent service I have had 2 engineers the initial engineer identified the issue and booked in the second engineer as a matter of urgency.
Both guys very efficient

28 January 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Dyno rod Attended Promptly and updated…

Dyno rod Attended Promptly and updated us regarding Time , also the Guy was Very efficient explaining the procedure

28 January 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great experience

Kier was very professional and very courteous. He got it all unblocked and did a great job cleaning up behind himself. Excellent service thank you

24 January 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Excellent service today

Excellent service today. Solved the issue and friendly service.

20 January 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave such a positive review. We're delighted to hear that you were happy with the service you received.

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