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Dyno-Rod - North West Reviews 

547
•
TrustScore 4.5 out of 5

4.7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... See more

Company replied

Rated 5 out of 5 stars

Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... See more

Company replied

Rated 5 out of 5 stars

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... See more

Company replied

Rated 5 out of 5 stars

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom

  • 01254 367330

4.7

Excellent

TrustScore 4.5 out of 5

547 reviews

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4.7

All reviews

(547)

7,930 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dynorod have done a superb job fixing…

Dynorod have done a superb job fixing our external drainpipe. Good communication throughout, and all mess cleaned up afterwards. Highly recommended.

2 June 2025
Unprompted review
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Reply from Dyno-Rod - North West

We appreciate you taking the time to leave us a 5-star review. We are happy to hear that our service met your expectations and that you were pleased with the work.

Rated 5 out of 5 stars

A blocked drain which meant that we…

A blocked drain which meant that we were unable to use the downstairs sink nor the dishwasher.(tragedy)
Phoned Dyno-Rod who were able to send someone out the next day. The guy who came out (unfortunately I didn’t quite catch his name when he phoned, as I lost signal) was very professional and polite. Summed up what was needed and got down to clearing the blockage. Very good job done which should last a while now. I would use them again, though hope it won’t be necessary.

27 May 2025
Unprompted review
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Reply from Dyno-Rod - North West

We're happy to hear that the engineer was professional and efficient in resolving the blocked drain. We appreciate you choosing us and are glad the work was completed to a high standard. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent

Reliable, courteous, friendly. Competent, careful, considerate, technically meticulous, scrupulously tidy.

21 May 2025
Unprompted review
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Reply from Dyno-Rod - North West

We appreciate you taking the time to share your wonderful experience. We are happy to hear that our team was reliable, friendly, and technically skilled.

Rated 5 out of 5 stars

Very helpful

Very helpful, very friendly

19 May 2025
Unprompted review
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Reply from Dyno-Rod - North West

We are so happy to hear that we could be helpful and friendly! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Great service

Great service! Called out for blocked drain which turned out not to be blocked. He made sure that water was moving through properly before leaving and as there was no blockage I didn’t have to pay the fee or even a call out fee.

19 May 2025
Unprompted review
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Reply from Dyno-Rod - North West

We're happy to hear that you received great service! We appreciate you letting us know that we ensured your drain was clear and that you were satisfied with the outcome and the value. Thank you for your positive feedback!

Rated 5 out of 5 stars

Accessible

Accessible
Prompt, quick service for a Saturday evening.
Very friendly helpful engineer who sorted the problem quickly and effectively.

17 May 2025
Unprompted review
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Reply from Dyno-Rod - North West

We appreciate your positive feedback! We're so glad the engineer was helpful and efficient in resolving the issue on a Saturday evening. Thank you for your review.

Rated 5 out of 5 stars

Great service for emergency callout

Great service in response to emergency call out with blockage affecting toilet/shower block. Call handled very smoothly on a bank holiday weekend and engineer excellent on site. Happy customer, very happy to recommend! 😀

3 May 2025
Unprompted review
Rated 5 out of 5 stars

First class customer service

First class customer service
Booking system quick easy and within a 12 hr period slot
Engineer was professional friendly safety conscious due to childcare setting

You get what you pay for
Excellent service job complete same day
Thank you 5 star

25 April 2025
Unprompted review
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Reply from Dyno-Rod - North West

Thank you for your kind words and 5-star rating! We are thrilled to hear that you had a positive experience with our booking system, the engineer, and the overall service. We strive to provide excellent customer service and are happy to hear that we met your expectations.

Rated 5 out of 5 stars

Always call the professionals!

John arrived at our house when he arranged to. He listened to my concerns and was brilliant. He did what he could to sort the blockage and then arranged the next part of the job to be completed by a colleague. The whole process was pain free and made very clear and easy. Brilliant chap, highly recommend.

23 April 2025
Unprompted review
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Reply from Dyno-Rod - North West

Thank you for taking the time to share your positive experience. We're delighted to hear that you were impressed with the technician's responsiveness, attentiveness, and problem-solving skills. It's wonderful to know that you found the entire process to be clear, efficient, and stress-free. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great service

Rang them at 4pm, fixed by 9pm, Callum rang to give us 25 minutes notice, got the job done, no mess and Callum was an extremely competent and polite professional

22 April 2025
Unprompted review
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Reply from Dyno-Rod - North West

We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback. It's wonderful to know that our team was able to provide you with prompt and professional service. We're proud of our commitment to customer satisfaction and strive to ensure every interaction is positive.

Rated 5 out of 5 stars

Really helpful guy who sorted our…

Really helpful guy who sorted our problem very quickly. Great customer service!

22 April 2025
Unprompted review
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Reply from Dyno-Rod - North West

We're so glad to hear you had a positive experience. We appreciate your kind words about our customer service. We strive to provide our customers with the best possible service and we're delighted to hear that we were able to meet your expectations.

Rated 5 out of 5 stars

Great service

Couldn't ask for more. Marcus did a great job of sorting out an issue with an outside drain. He kept us informed of the likely arrival time in a very conscious way.
He quickly worked on the issue and took time to explain what he was doing and what had caused the problem.
Everything left as if he hadn't been there. Overall a convenient time to suit us and a great service.

19 April 2025
Unprompted review
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Reply from Dyno-Rod - North West

We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that Marcus was able to resolve your issue efficiently and effectively. We strive to provide excellent service and it's gratifying to hear that our commitment to communication and customer satisfaction was evident throughout the process. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Extremely fast service and very…

Extremely fast service and very professional. Sorted the problem fast and explained everything well.
Very grateful for their services today and recommend them highly

12 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Great service

Great service. Rang about 11am when we realised we had a blocked drain. By 2pm it was all cleared and paid the extra £10 to see that everything was now clear and the drain was in good condition. Very friendly guy who soon had it sorted. Can’t thank them enough and would thoroughly recommend. Thanks.

10 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Very good service

Very good service. Friendly,discrete and efficient.

7 April 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Out of hours call out-and received a prompt, efficient and friendly service. Excellent.

30 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 4 out of 5 stars

I recently used Dyno-Rod North West and…

I recently used Dyno-Rod North West and had a great experience. The engineer was punctual, professional, and thorough in explaining the issue and resolution. Despite some challenges, they worked efficiently and even provided a helpful video for reference. Communication from the office could improve slightly, but overall, a reliable service. Four stars!

9 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Rated 5 out of 5 stars

Very professional and reliable service

Very professional and reliable service. I would recommend anyone private or business.

25 March 2025
Unprompted review
Dyno-Rod - North West logo

Reply from Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

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