We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
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We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
Company replied
The operative was on site in 15mins. His equipment was all professional as was his altitude and he was polite and helpful. A full explanation was given and evidenced on his drain camera and when fini... See more
Fantastic service received from the initial phone call to the clearing of my drains. Scott who came to work on the drains was polite and professional, and clearly enjoys his job, which makes a nice... See more
Rapid response, professional job done. Only criticism I would make is the time it took to answer the initial telephone call.
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
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Called Dyno-rod to mend our broken toilet. The engineer, Terry was efficient, thorough and very helpful. He not only fixed our toilet, he mended our kitchen taps all in the one hour. Saving us both time and money.

Reply from Dyno-Rod - Kent
I called dynorod and explained that my drain was blocked, but didnt know whether it was our responsibility or Thames Water's to unblock it. Matthew came out to see us and inspected not only our manhole but all of the others in our row of houses. This revealed it was a shared drain and all houses were affected. He then rang Thames Water on our behalf and arranged for them to come out and deal with it. He was brilliant! We didnt get charged a penny for his excellent work as it was all Thames Water's problem to solve. Brilliant service!!!

Reply from Dyno-Rod - Kent
Helpful, efficient, speedy, easy to book and a nice guy! Thank you

Reply from Dyno-Rod - Kent
Excellent operative cheerfully did the job and left everything clean and tidy

Reply from Dyno-Rod - Kent
Rang Dyno Thursday afternoon and by 10.15 Friday morning my blocked drain was cleared. Tom did a great job. Excellent speedy service.

Reply from Dyno-Rod - Kent
It was a very quick and easy to book an appointment for a convenient time when I could be at home. The job was a fixed price which I was advised of in advance. Matthew was excellent at communication to let me know when he would be here within the allocated time frame, respectful of the property, very pleasant to deal with and accomplish the job in a short space of time leaving everywhere clean and tidy. I hope I don't need to use them again but I certainly would!

Reply from Dyno-Rod - Kent
Very prompt and professional service, Scott the engineer was so helpful and managed to get all problems flowing with no fuss or excuses, well done Scott....job well done.

Reply from Dyno-Rod - Kent
Matthew is a credit to the company. His professionalism was second to none. Moreover, shared his wealth of experience taking the time to explain in detail the root of the problem and long term measures the school could adopt to prevent further issues arising. As the site manager, I can strongly recommend, no hidden fees nor additional costs thrown in at the end.

Reply from Dyno-Rod - Kent
What an amazing service, I can’t recommend Dyno Rod enough.
Problem solved within the hour
Top class
Thank you so much

Reply from Dyno-Rod - Kent
Incredible, diagnosis and fixed problem. Quickly, clean, kind and funny. Lovely guy Carl. Thanks I felt safe and comfortable with him in my home.

Reply from Dyno-Rod - Kent
Excellent
Quick response- turned up on time - did a great job solved the problem disinfected and cleaned up afterwards. Really nice lad as well that did the job
Thanks

Reply from Dyno-Rod - Kent
Very efficient and friendly, resolved our issue which I am really pleased about

Reply from Dyno-Rod - Kent
We had to call Dyno-Rod last Saturday night after we had been let down by a company that had said they'd be here between and hour and 90mns and still had not showed up after 3 hours! Anyway, we cancelled. The Dyno-Rod engineer showed up in the hour (by the time it was after 9pm) to deal with our outside drain blockage. He was very professional and well equipped. He did the job and saved us 🙂 as we couldn't do anything. We felt really looked after. I think his name was Dan.

Reply from Dyno-Rod - Kent
Very fast service, really nice engineer. Problem solved within 15 minutes. Thank you 🙏

Reply from Dyno-Rod - Kent

Reply from Dyno-Rod - Kent
Sorted our problem effortlessly and provided advice to prevent it recurring.
Polite and effective.
Could not wish for more.

Reply from Dyno-Rod - Kent
Matthew is always super helpful efficient and kind

Reply from Dyno-Rod - Kent
Matthew was efficient in attending and completing the job.Sent photographs and had conversations with all detail.
Would not hesitate to use him again.

Reply from Dyno-Rod - Kent
Dyno-Rod where outstanding, booked a call online, received a call back to say engineer was on his way, Tom the engineer arrived about 10 minutes later and sorted the issue.
Really pleased with the service

Reply from Dyno-Rod - Kent
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