We had the Dynorod engineer out today, booked via our British Gas Homecare service, and he was brilliant. Very pleasant, knowledgable and professional. He had all the kit and sorted our blockage... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The operative was on site in 15mins. His equipment was all professional as was his altitude and he was polite and helpful. A full explanation was given and evidenced on his drain camera and when fini... See more
Fantastic service received from the initial phone call to the clearing of my drains. Scott who came to work on the drains was polite and professional, and clearly enjoys his job, which makes a nice... See more
Rapid response, professional job done. Only criticism I would make is the time it took to answer the initial telephone call.
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
4.9
Excellent
624 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was easy to call and plumber/drainage…
Was easy to call and plumber/drainage contractor was polite and extremely professional at all times.
27 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Joanne, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
After moving into a house that had been…
After moving into a house that had been vacant for a year we’ve used Dynorod twice now. Both at weekends, both times the problem was explained well and dealt with in both visits promptly- reasonable cost which you are told upfront nothings hidden - I hope I won’t need to use again too soon but if needed they can definitely be counted on !
25 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Roz, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service
Excellent service, arrived on time, job completed and left clean and smelling much better. Recommended.
24 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Yvonne, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very respectful & prompt
Very helpful, Fantastic work
Quick response & drains all clear within an hour.
Very respectful to us & our property.
22 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Kim thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
The engineer was very professional and…
The engineer was very professional and put me at ease immediately. Very thorough.
22 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jean, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Efficient and professional
Your operative was very efficient. Arrived promptly as agreed on the phone. He appears to have done a thorough job of removing the debris and blockages. Would recommend.
22 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Paul, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Drains cleared
Called in the morning - drains cleared in the afternoon. Problem was that roots had grown into waste pipe. The engineer had a video and showed before and after.
Excellent service!
20 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Stephen, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Mark from Dyno-rod came round and fixed…
Mark from Dyno-rod came round and fixed the issue with courtesy. Thanks again!
17 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Robert, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Mark and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Bath had a blockage
Bath had a blockage. Fella from DR was excellent. Did a great job; was tidy, respectful and very professional. V friendly too. Top draw.
17 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Adrian, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Did the job and nice polite guy!
15 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Badgers Glen 44, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Quick, Efficient, Clean and Tidy.
We found a blockage late afternoon on Tuesday and Matthew was with us Wednesday morning before 9 and had everything sorted, unblocked, clean and tidy in less than half an hour.
I was really pleased with the whole process.
15 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Shaun, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Very satisfied with DynoRod’s service…
Very satisfied with DynoRod’s service was very thorough clearing our blocked drain
14 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Sandra, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Blocked pipe.
Scott that attended was polite, friendly, knew what to do regarding our blocked pipe. He used a camera and then blasted the pipe to clear it. We are really happy with the service and speed of response.
Thank you very much.
14 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Linda, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service
Had a drain unblocked on a Saturday morning.Waited less than 24hours for the call out.Drain was unblocked within minutes.Excellent service.
11 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Dawn, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Really Excellent Service
The chap that attended was polite, friendly, knew what to do and went above and beyond on expected service. We are really happy with the service and speed of response.
Thank you very much.
13 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Michael, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Called the company and they came out…
Called the company and they came out within a couple of hours and told us on the phone the upfront cost and when they arrived they found the problem and sorted it very quickly and explained what they done.
13 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Steve, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Blocked toilet
We rung up first thing on the Friday,he was here in a couple of hours,one quick push with his drain rod and it was clear,he used a camera to see if there were anymore blockages! As we are council tenants it was paid for in our rent,the chap doing the work was excellent 5stars
10 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Barry, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Brilliant
The gentleman who came to unblock one of our drains was brilliant; he arrived nice and quickly, unblocked the drain, explained what he thought the problem was and how we could mitigate it raising problems in the future. He was friendly and polite, I couldn't have asked for more - thank you so much! :)
24 March 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Stevie-Leigh, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Tree root soil drain blockage
Great job, some amazing kit dealt with my tree root blockage in soil drain.
I would recommend Dyno Rod to friends anytime.
1 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Richard, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Quick response!
Messaged them last night! Here by 110pm today! Done a great job! Drain is unblocked and can now flush the loos without worrying! All tidy too!
1 April 2026
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jacqueline, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.