Dynamite Clothing Reviews 

419
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 175 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, friendly demeanor, and attentiveness, often going above and beyond to assist with finding outfits and providing excellent service. Many people appreciate the quality of the clothing, describing it as next-level, modern, and flattering for various sizes and ages, with some noting that items fit true to size. However, some customers also noted issues with customer service, including unacknowledged presence, slow assistance, and rude interactions from certain employees. There were also concerns about product quality, such as receiving defective items, clothes with security tags still attached, or items that did not last long. Additionally, some reviewers experienced problems with online orders, including missing items, incorrect shipments, and difficulties with refunds.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers express satisfaction with... See more

Staff

Customers generally report positive experiences with staff, highlighting many helpful, kind, and attentive... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the good quality of... See more

Service

People report positive experiences with service, often highlighting helpful and reliable customer... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

I love how Dynamite clothing is flattering for multiple sizes and ages. Some companies cater strictly to a size 0. While Dynamite websites and marketing imply that you have to be super tiny, the sizes... See more


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.8

Great

TrustScore 4 out of 5

419 reviews

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3.8

All reviews

(419)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service and on time delivery

fast delivery

13 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Saba, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 5 out of 5 stars

Fun shopping trip with EXCELLENT customer service

The clothing displays were lovely and enticing but I have to say that the staff at the Barrie location were STELLAR! I went in just to browse and left with a beautiful outfit💕. This visit made my day!

11 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi SheriW, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Found exactly what I needed in 5 min!

Found exactly what I needed, the workers were very quick, and had all the sizes I needed.

10 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Gorgeous, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

Not good

No one offered to help me
No one said hello when I walked in
I helped myself and asked someone if I can pay as no one was at the cash.

10 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 2 out of 5 stars

Nobody wants to help you i tried asking…

Nobody wants to help you i tried asking 2-3 different work employees on floor to help with fiding size. Since it was not there they said yeah sure let me bring machine to check if you have in stock they never showed up. Anyhow left with a dress but i am not even sure if i wanna wear it anymore after that traumaa i have been. Been shopping for a while at dynamite never had this bad experience.

10 April 2026
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Reply from Dynamite Clothing

Hey Myrah, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 4 out of 5 stars

Gorgeous store + company, crap service

The store is beautiful and the clothes are absolutely elegant without breaking the bank.

The customer service can be better, Kingsway location in Edmonton the retail associate didn’t even say a word to me when I walked in. Was on his phone and didn’t acknowledge me until I started picking up clothes and accessories I loved.

10 April 2026
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Nia!

Rated 1 out of 5 stars

Unprofessional staff

I was shopping at 11 am at a local Dynamite. There were two girls working that day, both of them remained behind the checkout counter the entirety of me being in the store. I had to go ask if they can open a change room for me and when I needed another size of an item, they both didn't come to check on me once. They also were loudly gossiping about their dating life behind the checkout counter.

9 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

I love my dress so much

I love my dress so much. Thank you. I'd like to share my videos and pictures with you.

5 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Gorgeous! Thanks for the positive feedback, really appreciate it!

Rated 5 out of 5 stars

I want to start with saying that I…

I want to start with saying that I absolutely love the clothes there. Everything looks and fit so beautiful. Also the staff are amazing. Very helpful and sweet, always there to help.

9 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Noemy! Thanks for the positive feedback, really appreciate it!

Rated 5 out of 5 stars

Staff was helpful

Staff was helpful in getting another size and opinion whether I should size up

7 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Gypsy, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 2 out of 5 stars

Not the experience I expected

First, the app is just not it! The app seems broken, takes long to load. Second, I ordered 3 items and the one item that was keenly eyeing on trying, was not even delivered, they said on the app, that the item was cancelled. Lastly, even though there is a store available in my city, there was no option for me to pick up the order at the nearest location to avoid the 9 dollar shipping?.. I don’t understand why 9 dollars for standard shipping. And no option to pick up at store for less fees or no fees even. That’s sad and just not a very good experience.

4 April 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

5 star service!

Came into the store looking
For a “girls night outfit”. Was thrilled staff just pulled me some outfits and
Made everything fast and easy! I was in the store with my 3 children under 6 years old. We left with a handful of outfits the lovely stylist put together for me. I left my card at the till by accident. Staff sent me and email and I was able to recover it. Was so happy that they let me know I left my debt card in the store.

2 April 2026
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Ordered a giftcard on Sunday . Never received it . Spoke to 4 agents that “ opened “ a case they never worked and told me I would be reimbursed for my troubles and still get my giftcard sent .

My giftcard finally got sent on Tuesday , with no response from dynamite. Will never order again

30 March 2026
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Reply from Dynamite Clothing

Hey Gorgeous, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

sales girl was phenomenal

sales girl was phenomenal. She went over her way to help me find the right dress. She gave her opinions that were very helpful and everyone in the store I find is very helpful and very knowledgable and very nice.

31 March 2026
Rated 5 out of 5 stars

You da best

I interacted with 3 staff members during my visit and they were all helpful and pleasant!

30 March 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Sara, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Best customer service!

Shopping at the Upper Canada Dynamite location and was blown away by how helpful the service was! Sara went above and beyond to help me find the perfect outfits. I typically don't shop for "dressy" clothes as I work in healthcare and am always in scrubs at work and at home I'm in workout clothes. Sara made shopping easy and enjoyable! Thank you :)

25 March 2026
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Laurie, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

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