Nice products, but I can’t recommend ordering from outside the UK. I paid €71.80 for four light bulbs (which is already expensive), €32 for shipping, and then UPS charged me an additional €48.6... See more
Company replied
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See what reviewers are saying
I stumbled upon this website whilst looking for a butter dish of all things as a gift. Fabulous enamel kitchen wear and lots of other interesting home products, very original. Excellent customer... See more
A beautiful shop, once inside you just want to explore & the interesting items to peruse make it very enjoyable. There’s quality, style & fun here, somewhere I find something for myself and gifts for... See more
Company replied
The service Dyke & Dean provide can be described in one word - outstanding. I searched online stores globally, as far as search engines can reach, and D&D were the only store who had this particular i... See more
Company replied
Company details
Written by the company
At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie Lloyd-Dyke and Oliver Dean in the historic town of Hastings, our store's focus is to fuse contemporary with traditional - old school qual...
Contact info
14 CLAREMONT, TN341HA, HASTINGS, United Kingdom
- 01424 429202
- info@dykeanddean.com
- www.dykeanddean.com
4.4
Excellent
452 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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We ordered a set of Sonos ceiling…
We ordered a set of Sonos ceiling speakers which unfortunately were delayed not their fault but when we were given a delivery date all communication stopped despite repeated calls and emails from myself.
Then when the speakers did arrive the amp was missing which in fairness after another email the amp was sent straight away which we received the following day.
Shame about the lack communication !!
15 November 2021
Reply from DYKE & DEAN
Afternoon Trevor,
Thank you for your honest review regarding your recent order, it's always great to hear positive feedback from our customers. We thank you for being patient with the Sonos delays and we are so glad you are happy with your order :)
Kind regards,
Dyke & Dean
Fast delivery and great product
Fast delivery and great product. Will definitely visit site again to look for more items.
15 November 2021
Reply from DYKE & DEAN
Good afternoon Pete,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again in the future!
All the Best,
Dyke & Dean
Reply from DYKE & DEAN
Good afternoon Claire,
Thank you for your review.
We are sorry that you aren't satisfied with your order. Please feel free to contact us directly if you have any problems and we will endeavour to sort them out as soon as we can, in this instance you may have been sent the wrong colour by accident.
We also offer refunds within 14 days of delivery if you are unhappy with any products and wish to return them.
Kind regards,
Dyke & Dean
Reply from DYKE & DEAN
Hi Robert,
Thank you so much for your positive review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the efficiently of our speedy dispatch team.
We look forward to seeing you again in the future!
All the best,
Dyke & Dean
Blue and White Ladle
Ordered a ladle which I’d seen in an Ideal Homes magazine. I love it! Quirky and colourful and well made. Arrived very quickly. The packaging did seem a bit over the top for one item however I understand that this is to reduce potential damage in transit. I found the service excellent and the range of products is very varied. Will definitely shop here again.
8 November 2021
Reply from DYKE & DEAN
Good afternoon Lynda,
Thank you so much for your lovely review.
We really appreciate honest reviews of our customers experience with Dyke & Dean. We are very proud of the speediness of our warehouse team, and yes sometimes some products need to have a bit of extra padding as these items have previously been damaged in transit unfortunately.
We hope to see you again in the future!
All the best,
Dyke & Dean
Reply from DYKE & DEAN
Hi there,
Thank you so much for your positive review of your experience with Dyke & Dean. We are so glad you are happy with you order and the efficiently of our dispatch team.
We look forward to seeing you again!
Kind regards,
Dyke & Dean
Quality shelf
Easy purchase, good comms throughout and fast delivery - beautiful shelf which arrived quickly and in perfect condition.
7 November 2021
Reply from DYKE & DEAN
Hello!
Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again!
Best,
Dyke & Dean
Reply from DYKE & DEAN
Hello Fiona,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again in the future!
Best,
Dyke & Dean
Fast and efficient
Fast and efficient, dealt quickly with a broken item and replaced next day
1 November 2021
Reply from DYKE & DEAN
Hello Andy,
Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order and your issue was dealt with quickly.
We look forward to seeing you again!
Best,
Dyke & Dean
excellent service
31 October 2021
Reply from DYKE & DEAN
Hello Jonash,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the service we provided.
We look forward to seeing you again in the future!
Best,
Dyke & Dean
Would recommend
Slight confusion over timescale for delivery but when I emailed or confirm they were very friendly and offered an alternative product that had immediate availability as we required the product sooner. Excellent customer service and would certainly use them again.
Product came in 2 days and i am so pleased with it.
29 October 2021
Reply from DYKE & DEAN
Hi Sarah,
Thank you so much for your positive review of your experience with Dyke & Dean.
We are so glad you are happy with you order and our customer service team.
We look forward to seeing you again!
Best,
Dyke & Dean
Prompt and efficient service
Prompt and efficient service. Love many of the products and plan to go back for more!
29 October 2021
Reply from DYKE & DEAN
Good afternoon Alison,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order and we look forward to seeing you again!
All the best,
Dyke & Dean
Reply from DYKE & DEAN
Good afternoon Hannah,
Thank you so much for your review of your experience with Dyke & Dean.
We are so glad you are happy with you order.
We look forward to seeing you again!
Best,
Dyke & Dean
It was only a pull light switch
It was only a pull light switch, but nevertheless my order was dealt with promptly and efficiently and i very much like the product.
26 October 2021
Reply from DYKE & DEAN
Hello Gigi,
Thank you for your lovely review regarding your recent order, it's always great to hear positive feedback.
We hope to see you again in the future.
All the best,
Dyke & Dean
Love your stuff!!
25 October 2021
Reply from DYKE & DEAN
Thank you Debs!
We hope you enjoy your purchase and we hope to see you again soon!
Kind regards,
Dyke & Dean
Fast delivery and love the swedish salt…
Fast delivery and love the swedish salt soap.
20 October 2021
Reply from DYKE & DEAN
Hi Toni,
Thank you for your kind review regarding your recent order, it's always great to hear positive feedback from our customers. We are so happy you love our new Swedish salt range :)
We hope to see you again in the future.
Warm regards,
Dyke & Dean
Excellent service
Excellent service, delivery very prompt & items packaged well. No problems with ordering or delivery. I would definitely use again & recommend.
19 October 2021
Reply from DYKE & DEAN
Hello Christine,
Thank you for your lovely review regarding your recent order, it's always great to hear positive feedback from our customers.
We hope you enjoy your purchase and we hope to see you again in the future.
Best regards,
Dyke & Dean
Poor lamp holder.
The lamp holder was not wired and the parts were of different finishes, the base was chrome but the lamp holder looked like nickel. I now wish I would have only purchased the shade and bought the holder elsewhere, I could have saved money.
16 October 2021
Reply from DYKE & DEAN
Hi Tony,
Thank you for your review of your experience with Dyke & Dean.
We are sorry that you aren't completely satisfied with your order. Please feel free to contact us directly if you have any problems and we will endeavour to sort them out as soon as we can.
We offer refunds within 14 days of delivery if you unhappy with any products and wish to return them.
Kind regards,
Dyke & Dean
Mega light bulbs
My mega size light bulbs were just right. Well packed and very prompt service
14 October 2021
Reply from DYKE & DEAN
Hey Susan,
Thank you for your kind review regarding your recent order, it's always great to hear positive feedback from our customers.
We hope you enjoy your purchase and we hope to see you again in the future.
Warm regards,
Dyke & Dean
Reply from DYKE & DEAN
Hi Jeff,
Thank you for your kind review regarding your recent order, it's always great to hear feedback form our customers.
We hope you enjoy your purchase and hope to see you again in the future.
Take care,
Dyke & Dean
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