DYKE & DEAN Reviews 

452
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Nice products, but I can’t recommend ordering from outside the UK. I paid €71.80 for four light bulbs (which is already expensive), €32 for shipping, and then UPS charged me an additional €48.6... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this website whilst looking for a butter dish of all things as a gift. Fabulous enamel kitchen wear and lots of other interesting home products, very original. Excellent customer... See more

Rated 5 out of 5 stars

A beautiful shop, once inside you just want to explore & the interesting items to peruse make it very enjoyable. There’s quality, style & fun here, somewhere I find something for myself and gifts for... See more

Company replied

Rated 5 out of 5 stars

The service Dyke & Dean provide can be described in one word - outstanding. I searched online stores globally, as far as search engines can reach, and D&D were the only store who had this particular i... See more

Company replied

Company details

  1. Home Goods Store
  2. Furniture Store
  3. Hardware Store
  4. Kitchen Supply Store
  5. Light Bulb Supplier
  6. Lighting Store

Written by the company

At Dyke & Dean, we pride ourselves on our eclectic mix of homeware and lighting products. Founded in 2013 by Eddie Lloyd-Dyke and Oliver Dean in the historic town of Hastings, our store's focus is to fuse contemporary with traditional - old school qual...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

452 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(452)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and quick delivery

Great products and quick delivery. Really pleased with the quality.

13 January 2022
DYKE & DEAN logo

Reply from DYKE & DEAN

Hello

Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our service and the quality of our products.

We hope to see you again soon.

Best,

Dyke & Dean

Rated 5 out of 5 stars

Excellent shopping experience.

Excellent web site. Very easy to navigate and use. Delivery on time. Product was first class. All in all an excellent shopping experience.

13 January 2022
DYKE & DEAN logo

Reply from DYKE & DEAN

Hi,

Thank you for leaving us a 5-star review of your experience with Dyke & Dean.
We appreciate hearing how happy you were with our service.

We hope to see you shop with us again soon.

All the best,

Dyke & Dean

Rated 5 out of 5 stars

Great selection of stuff.

Great selection of stuff.. Great stuff. Arrived promptly. Thank you

11 January 2022
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Reply from DYKE & DEAN

Good afternoon!


Thank you for your 5 star review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this and we hope you enjoy your product.



Kind regards,
Dyke & Dean

Rated 5 out of 5 stars

Excellent service from Kev Beaney

Excellent service from Kev Beaney.
Very pleased with my item and the delivery was so fast.

27 December 2021
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Reply from DYKE & DEAN

Good afternoon Olivia,

Thank you so much for your lovely 5 star review of your experience with Dyke & Dean. We are glad Kev was able to help you with your order :)
We hope to see you again in the future!

All the best,
Dyke & Dean

Best,
Dyke & Dean

Rated 5 out of 5 stars

Excellent

Very pleased with my Sangar hot water bottle. Lovely colour, ribbed both sides and made in Germany. Great quality, good price and extremely fast delivery. Many thanks.

27 December 2021
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Reply from DYKE & DEAN

Hello Joanna,



Thank you for your lovely 5 star review regarding your recent order.

We are glad you are happy with your order and we are always always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this along with our unique coloured product inside!



Best,
Dyke & Dean

Rated 5 out of 5 stars
DYKE & DEAN logo

Reply from DYKE & DEAN

Hi Kathy,

Thank you for leaving us a wonderful 5-star review. We appreciate hearing how happy you were with our service.

We hope to see you shop with us again soon.

All the best,
Dyke & Dean

Rated 3 out of 5 stars

Light Pull

The part that holds the wires and connects to the ceiling was very fiddly for the electrician to work with. He suggested the part should be constructed differently to be fit for purpose. He re used the old part from the fitting he removed and added the new top piece. This meant only one section of the purchased part was used.

27 December 2021
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Reply from DYKE & DEAN

Hi Jo, Please can you contact us urgently, your electrician should not be combining old and new products to make what he believes to be a suitable fitting for your home. The ceiling pull cord is a brand new design to modern standards and marks. Most electrical terminals of this type is standard for all electrical goods now. Im sorry we totally disagree, they are very easy to install and to wire @ a fantastic price point. Our office is always on the phone if you wish to discus any issues you have. All the best Dyke & Dean.

Rated 5 out of 5 stars

Speediest pre christmas delivery

Speediest pre christmas delivery . Literally 5 star!

25 December 2021
DYKE & DEAN logo

Reply from DYKE & DEAN

Hello Natalie,



Thank you for your glowing 5 star review regarding your recent order.
We are always aiming to get our products to our customers as quickly as possible; I’m glad to hear you appreciated this :)

Kind regards,
Dyke & Dean

Rated 5 out of 5 stars

Nice

Well made, sturdy, with good quality waterproofing. Unobtrusive. Fitted to external festoon lighting. Working fine and rain tested.

24 December 2021
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Reply from DYKE & DEAN

Good afternoon,

Thank you so much for your lovely 5 star review of your experience with Dyke & Dean. We are glad you are happy with your order.

We hope to see you again in the future!

Take care,
Dyke & Dean

Rated 5 out of 5 stars

Great!

Great website. Great products. Great service.

23 December 2021
DYKE & DEAN logo

Reply from DYKE & DEAN

Hi Caird,

Thank you for leaving us a 5-star review. We appreciate hearing how happy you were with our website, products and service.

We hope to see you shop with us again soon.

All the best,
Dyke & Dean

Rated 5 out of 5 stars

Great delivery and tracking

Great delivery and tracking! I am in the US and bought a product that would not work in the US. They had great communication and worked with me on the issue. Great customer service!

21 December 2021
DYKE & DEAN logo

Reply from DYKE & DEAN

Hi Yvonne,

Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We hope to see you again in the future!

All the best,

Dyke & Dean

Rated 5 out of 5 stars

Christmas present

Brought a KitKat clock for my daughters Christmas present she'll look it. Quick delivery and we'll packaged

21 December 2021
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Reply from DYKE & DEAN

Hello Claire,

Thank you so much for your lovely review of your experience at Dyke & Dean.
We are glad you are happy with your order and hope your daughter enjoys her KitKat clock!
We hope to see you again in the future.

Warm regards,
Dyke & Dean

Rated 5 out of 5 stars

Lovely colour

Lovely colour, smells of rubber but what do you expect?
Buy one now, it becomes a best friend that you cannot neglect!

20 December 2021
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Reply from DYKE & DEAN

Hi Ellie,

Thank you so much for your lovely review of your experience at Dyke & Dean.
We are glad you are happy with your order and hope to see you again in the future.

Best,
Dyke & Dean

Rated 5 out of 5 stars

Fab service

Fab service, fast, easy, efficient

20 December 2021
DYKE & DEAN logo

Reply from DYKE & DEAN

Good afternoon Lisa,

Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the speed of our dispatch team.

We look forward to seeing you again in the future and thank you for your custom :)

All the best,

Dyke & Dean

Rated 4 out of 5 stars

We called into the shop and the person…

We called into the shop and the person ther was v helpful showed us samples and suggestions we bought online as just as quick
She was right and the goods are just what we wantd

20 December 2021
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Reply from DYKE & DEAN

Hi Susan,

Thank you so much for your lovely review of your experience with Dyke & Dean.
We are so glad you are happy with you order.

We look forward to seeing you again in the future and thank you for your custom :)

Take care,

Dyke & Dean

Rated 5 out of 5 stars

Stylish products

Stylish products, great service.

17 December 2021
DYKE & DEAN logo

Reply from DYKE & DEAN

Hello,

Thank you so much for your 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order and the service we provided.

We look forward to seeing you again and thank you for your custom :)

Kind regards,

Dyke & Dean

Rated 5 out of 5 stars

Delivery was super quick and it was…

Delivery was super quick and it was exactly as described. Ilooks amazing in my bathroom.

16 December 2021
DYKE & DEAN logo

Reply from DYKE & DEAN

Hi Liv,

Thank you so much for your lovely 5 star review of your experience with Dyke & Dean.
We are so glad you are happy with you order.

We look forward to seeing you again in the future and thank you for your custom :)

Take care,

Dyke & Dean

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