I have been golden goose for years. Today they stole $267 saying it was tied to a different bonus even though I had made deposits in between withdrawal requests. Never playing here again
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So I noticed that they changed their gaming platform. Almost every slot used to have the option to play the game in slow, normal or fast mode. Now, every single game has only a normal or fast speed o... See more
Company replied
I’ve won many many times on duckyluck! My biggest win was $12,500 but I get wins of $1-3 thousand quite often. ( just to dumb to cash out most times lol) The Hosts go over & beyond to make your p... See more
Company replied
I have had a awful and confusing time trying to withdraw. I had been turned down withdrawals different times and for different reasons. Different agents gave different reasons why. I did the verificat... See more
Company replied
Company details
Written by the company
Welcome to DuckyLuck! Your home for the best online casino experience in the industry!
Contact info
United States
- support@duckyluck.ag
- www.duckyluck.ag
You should know
2.4
Poor
378 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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SCAM
You respond on here but you ignore all emails? Yep I emailed you contact@duckyluck and nothing?
THIS IS 100% A SCAM SCAM SCAM SCAM
1 March 2025
Unprompted review
Today being 3/28/2025,I went ahead and…
Today being 3/28/2025,I went ahead and deactivated my account with duckyluck due to the following reason
1)the dearlers cheats so obviously to a point that you literally see them do it.
2)if dealer makes an error you can’t get your money back.
3)the stacking mechanism is rigged to favor the casino.
4)the game time is rigged in live black jack and most time not enough to make your decision either to hit or not.
5)the programming on the live blackjack table is designed to make your decision either lose and stop you from hitting your cards
6)a lot of fraudulent activity going on in that organization when it comes to game play.
28 March 2025
Unprompted review
Reply from DuckyLuck
Hello Jude,
We appreciate you taking the time to share your concerns. Our live dealer games are hosted by professional dealers and operate under strict gaming regulations to ensure fair play. We take any claims of unfair gameplay seriously and would like to investigate this further.
If you experienced any specific issues during a game, please reach out to our support team with the details, including the date and time of play. We’re happy to review the session and address any concerns.
You can contact us via Live Chat or email at support@duckyluck.ag. We look forward to assisting you.
Best regards,
Casino Experience Team
Worst
Yes, this online casino is the worst. You can never withdraw your money. They want you to keep putting in your money, but they are the worst. Please do not waste your money with them. also, please be mindful. You can never really talk to real person only thing they do a senior structure. I thought they were OK but no, and please do not write me telling me about no damn policy telling me about no bonuses. I’ve heard all that before I see all these same experience and comments we have the same problem. Y’all would not give us our money and I’m gonna report you because you’re wrong I want and then you won’t give me my money withdraw telling me I gotta go through all these bonuses y’all just scammers do not write me no explanation because I don’t wanna hear those lies
26 March 2025
Unprompted review
Reply from DuckyLuck
Hello Amy,
Thank you for sharing your experience. We understand that there may be some frustration regarding the withdrawal process.
If you’re finding it difficult to proceed, we encourage you to reach out to our support team directly so we can assist you in reviewing the situation.
Our team is here to help ensure a smooth experience, and we’re happy to provide any necessary clarification regarding the terms and conditions.
Please don’t hesitate to contact us via Live Chat or email us at support@duckyluck.ag.
Best regards,
Casino Experience Team
So I just found one of the biggest…
So I just found one of the biggest scams and it this is it I won 218 dollars I am waiting to get my money i sent them everything they asked for there scammers
25 March 2025
Unprompted review
Reply from DuckyLuck
Hello JS,
Thank you for sharing your experience, and congratulations on your winnings! We’re glad to hear you’ve had a successful gaming session.
If you’ve already submitted your verification documents, your withdrawal should be processed soon, as this is a standard procedure to ensure secure and legitimate payouts; to check out our timeframes, please visit the link below:
https://www.duckyluck.ag/banking/?pm=withdrawal
If you have any further questions or need assistance, please feel free to reach out to us via Live Chat or email at support@ducklyluck.ag. We’re happy to help.
Best regards,
Casino Experience Team
Don't play on there site
After waiting 15 days for my money to be wired in my account. I still didn't get it. I was approved and everything. Don't use them there a scam. They will sure let you make a deposit but want give you a withdraw. They suck!!! Take my word for it. Saying they suck is putting it to nicely.
25 March 2025
Unprompted review
Reply from DuckyLuck
Hello Steve,
Thank you for sharing your experience.
We understand your frustration and want to ensure that we resolve any outstanding issues regarding your Bank Wire withdrawal.
If you have not yet received your payment, please reach out to our support team on Live Chat or via email to support@duckyluck.ag so we can review your account and assist you with the process.
We take all withdrawal concerns seriously and are here to help.
Best regards,
Casino Experience Team
Scam
This App is terrible. I'm convinced it's not real I attempted to withdraw my money they ask for alot of info instead of just Account and Routing numbers. You cannot withdrawal to your bank without a $53 fee. They use Bitcoin as a Deposit & withdrawal method.
25 March 2025
Unprompted review
Reply from DuckyLuck
Hello Chrishara,
We appreciate your feedback and understand your concerns. Please note that document verification is a standard procedure in the industry to ensure the security of your account and to comply with regulations.
Regarding withdrawals, Bitcoin is our quickest and fee-free method. We also aim to offer a variety of options to suit different preferences, and if you’re facing any issues, we encourage you to contact our support team for assistance.
If you have any questions or need help with your account, please reach out to us via Live Chat or email at support@duckyluck.ag. We’re here to assist you!
Best regards,
Casino Experience Team
I have never had an issue with this site
UPDATE #2 although they had no problem paying out the first $2,500 in less than 48 hours. I waited the 10 days they make you wait for the other $2,500. I’m now going into the 4th day and a weekend without payment. At one point I was up 10k but didn’t want to wait 2 months to get paid. The reason they make you wait is so you cancel the withdrawal request to play down your winnings. I’m not removing the 5th star yet. But there reply below where they say they try to pay quickly I guess that’s when they want!!
I have never had an issue with this site. Yes, it’s called gambling for a reason and if you lose you lose and I’ve lost a ton between here and others. For all the 1star reviews below is the EXACT reason I do not take bonuses. I play even money. I’ve hit before for $2,500 and they paid out within 2 days As a Golden Goose. I may have to update this later as I am up to 10k with a $2,500 withdrawal already in the works. My only problem is as a Golden Goose it’s gonna take me 5 weeks to cash out! That’s my only issue not even a complaint. Follow the rules or don’t take a bonus. If you take a bonus with a 5 x’s max payout with a $100. Win a jackpot of 13k yea you shouldn’t have taken the bonus. UPDATE** received my first withdrawal of $2,500. All just have to wait till Saturday to request the next. They are legit. You can’t complain and give a 1 star review if it’s your fault you don’t read the rules.
21 March 2025
Unprompted review
Reply from DuckyLuck
Hello Thomas,
Thank you for sharing your experience with us! We're thrilled to hear that you've had positive interactions and that you've successfully received your withdrawal.
We completely agree that understanding the bonus terms and conditions is key, as it ensures a smoother experience and prevents any surprises down the line. We appreciate your honesty in mentioning your approach to gaming and withdrawal expectations.
We understand that withdrawal times may feel lengthy at times, and we are constantly working on improving our processes to ensure our players have the best experience possible.
Thanks again for your continued trust in us, and we're here if you ever have any questions or need assistance.
Best regards,
Casino Experience Team
Why do gullible people still fall for
Why do gullible people remain gullible. Amazing. Carry on being duped, cause the scammers will remain sucking you in and spitting you out. Fools.
24 March 2025
Unprompted review
Reply from DuckyLuck
Hello Larry,
Our goal is to provide a transparent and fair gaming experience, with all games utilizing certified random number generators to ensure fairness. Our terms and conditions are readily available on our website for full transparency.
If you have any concerns or would like further clarification, please don’t hesitate to reach out to our support team. We’re here to assist you!
Best regards,
Casino Experience Team
I see an employee is commenting on…
I see an employee is commenting on people’s reviews. What a loser. I hope you all go to prison for scamming people.
22 March 2025
Unprompted review
Reply from DuckyLuck
Hello Kent,
We understand your concerns and would like to assure you that our team is committed to maintaining transparency and fairness in every interaction.
Our goal is to provide excellent service and resolve any issues or questions our players may have. If there's anything specific you'd like to discuss or clarify, we're here to help.
Please feel free to reach out to us directly, and we'll do our best to address your concerns.
Best regards,
Casino Experience Team
They actually stole $200 from my…
They actually stole $200 from my account. I was down to my last dollar and hit a mini jackpot that put me back over $200. I logged-in a week later a found my balance was 28 cents. Not happy!!!!
12 January 2025
Unprompted review
Reply from DuckyLuck
Hello David,
We understand your concern regarding the balance discrepancy, and we’d like to get this clarified as quickly as possible.
Please contact us directly via Live Chat or email us at support@duckyluck.ag so we can review your account and investigate the situation further.
We’re here to assist you and ensure this is addressed properly.
Best regards,
Casino Experience Team
they lead people astray
they lead people astray! everything is very nice in the capital letters. the essence is in the small letters!! I am sad because of this, because this is also the only purpose of misleading people!! .they invite you to play with bonuses, they offer big winning opportunities. I deposited $150, I got a $500 bonus with which I won $2000. it does not allow me to pay out.. you can only play!!
21 March 2025
Unprompted review
Reply from DuckyLuck
Hello Roland,
Thank you for sharing your experience with us.
We’d like to clarify that our bonuses have a wagering requirement, which means the bonus amount and any winnings must be wagered a certain number of times before a withdrawal can be requested. This is clearly stated in our terms and conditions, and we encourage players to review them before claiming bonuses.
We also offer a variety of bonuses tailored to different play styles, so you can choose the one that best suits your preferences.
If you have any questions or need further clarification, please feel free to contact our support team via Live Chat or email us at support@duckyluck.ag. We're here to assist you!
Best regards,
Casino Experience Team
It’s not a legit gaming site…
It’s not a legit gaming site…, they process your deposits from overseas then they start making random withdrawals from your bank account. Had to close that card and informed my bank for $200 unauthorized charges.
20 March 2025
Unprompted review
Reply from DuckyLuck
Hello Dawn,
We take security and fair play very seriously and can assure you that all transactions on our platform require authorization from the account holder. Deposits are processed securely, and we do not initiate any unauthorized charges.
If you have concerns about any transactions, we strongly encourage you to reach out to our support team via Live Chat or at support@duckyluck.ag. We’ll be happy to review your account and provide any necessary clarification.
Best regards,
Casino Experience Team
I just recently found out that I have a…
I just recently found out that I have a rare disorder and a brain tumor. I saw this promotion and because of medical bills I decided to just try it out. I put 300 down and won 500. After reading this, I’m realizing this is a scam. I will be filing a lawsuit as well. Someone will pay I have six children and a pile of medical bills I was desperate, and I should have known better. I would say that I am surprised that someone could do something so cruel, but this is a cruel world. However, God never sleeps.
18 March 2025
Unprompted review
Reply from DuckyLuck
Hello Richelle,
We’re truly sorry to hear about your personal challenges, and we sincerely hope you receive the support and care you need during this difficult time.
Regarding your concerns, we want to assure you that we strive to provide a fair and transparent gaming experience. Our team would be happy to go over any questions you have and assist in any way we can. Please don’t hesitate to reach out to our support team via Live Chat or email at support@duckyluck.ag—we’re here to help.
Wishing you strength and support,
Casino Experience Team
Oh wow
Oh wow, I've been playing in this casino for the past 1 yeah plus every time I put my money on the platform every time I play one or two game the money just go. And most people play on this classroom because of Mr Beast so if you guys not want to be honest no more to us, you guys need to not allow us to put our money on the platform. because some of us are struggling we come here to at least look for help. some of us are homeless we trying to put our life together so when we work and put our little money on this platform, when we win money you guys need to give it to us right away please. because that's the why your plasma said. so do what you say on your platforms to us be real and be honest like that God blesses you when you put your hands in anything. Thanks for your understanding.
16 March 2025
Unprompted review
Reply from DuckyLuck
Hello Caroline,
Thank you for sharing your experience. We’d like to clarify that our casino operates independently and is not associated with MrBeast.
Our goal is to provide an enjoyable and fair gaming experience, while encouraging responsible play.
All terms, including withdrawal processing times, are available on our website for transparency. If you have any questions or need assistance, please contact us directly at contact@duckyluck.ag or to our support team via Live Chat.
We appreciate your feedback.
Best regards,
Casino Experience Team
This is the biggest rip off I’ve ever…
This is the biggest rip off I’ve ever seen , the last time I played on Duckyluck the game started to payout a little , it cut off in the middle of a bonus ( 6 separate times ) when it came back on for the last time it wouldn’t pay out anything. It’s a big scam and a ripoff
16 March 2025
Unprompted review
Reply from DuckyLuck
Hello Thomas,
Thank you for sharing your experience. We understand how important smooth gameplay is, and we take concerns like this seriously.
Our platform is designed to provide fair and transparent gaming, and technical interruptions can sometimes occur due to various factors.
If you haven’t already, we encourage you to reach out to contact@duckyluck.ag or to our support team via Live Chat so they can review your session and assist you further.
We appreciate your feedback and hope to provide you with a better experience in the future!
Best regards,
Casino Experience Team
They are scamming me out of my…
They are scamming me out of my withdrawal of winnings. It's been 11 business days and it was supposed to be 48 hours to 10 days and everything I ask about it leads to one excuse or another the last bring that the system was down and could not get the tracking number they will email me when they do . Now today it's just not available they again will email me . I gave screen shots of just about every conversation and not sure what to do next except turn it over to the fraud department at the police station. But I will not go down without a fight and will make it my mission to stop anyone from playing there to be scammed.
15 March 2025
Unprompted review
Reply from DuckyLuck
Hello Linda,
Thank you for sharing your experience. We understand how important timely withdrawals are, and we’re glad to confirm that your check has already been delivered. Congratulations on your winnings!
For your future withdrawals, you may opt for Bitcoin which only takes 48 hours for you to receive the winnings once approved!
If you need any further details regarding your withdrawal, our support team is happy to assist. We appreciate your feedback and hope you continue to enjoy your gaming experience with us.
Best regards,
Casino Experience Team
Reply from DuckyLuck
Hello Michael,
We strive to offer a variety of promotions to suit different play styles, and all terms and requirements are available on our website for full transparency before claiming.
If you have any questions about a specific promotion, our support team is happy to assist 24/7.
Best regards,
Casino Experience Team
They will take all your money and make…
They will take all your money and make you go through harsh ways to try to get your money not get it I lost 80$ I deposited in there I won 470$ can’t get it very aggressive and scam likely
11 March 2025
Unprompted review
Reply from DuckyLuck
Hello Tarus,
Thank you for sharing your experience.
We understand your withdrawal did not process as expected, we are committed to having a pleasant withdrawal experience with all our players and we’d be happy to review your account and clarify any pending steps needed to complete your withdrawal.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat to further assist you. We’re here to help!
Best regards,
Casino Experience Team
i won $8,000.00 and when i logged back…
i won $8,000.00 and when i logged back in it was gone. This site is garbage and until I see my $8,000.00 I will begin raising hell to get this scam of what looks to be s ML operation or something shady is prosicuted with a class action lawsuit.
11 March 2025
Unprompted review
Reply from DuckyLuck
Hello John,
We understand your concern and want to assist you in reviewing this matter. Please note that account balances should remain unchanged unless gameplay, withdrawals, or bonus requirements affect them. We’d be happy to investigate and provide clarity regarding your balance.
Kindly reach out to us directly at contact@duckyluck.ag or contact us via Live Chat so we can review your account and assist you further. We’re here to help.
Best regards,
Casino Experience Team
I won $13,000 and they absolutely will…
I won $13,000 and they absolutely will not give me my money!!! I have been trying for a month!
9 March 2025
Unprompted review
Reply from DuckyLuck
Dear Lacenia,
We understand how important timely withdrawals are, and we want to help. Please note that all withdrawals must meet the bonus requirements before they can be processed. If there are any pending steps on your account, our support team would be happy to review them with you.
Please reach out to us directly at contact@duckyluck.ag or to our support team via Live Chat so we can assist you further. We appreciate your patience and look forward to resolving this for you.
Best regards,
Casino Experience Team
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