DuckDuckGo Reviews 

647
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor search results, irrelevant information, and intrusive artificial intelligence features that significantly slowed them down. People also experienced severe technical issues, including crashing tabs, unexpected data loss, and constant loading timeouts that made navigation difficult. Though some reviewers were satisfied with the core privacy features and ad-free browsing, others still encountered functional problems. Consumers appreciated the effective ability to block trackers and quickly clear their search history without hassle. Certain users noted that the browser worked smoothly for their daily browsing needs and met expectations.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website, with many praising its privacy focus, clean... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as opinions on the platform are heavily divided. On... See more

Application

Customers consistently note ambiguous experiences with application, expressing mixed feelings regarding its... See more

Product

People report negative experiences with product, expressing consistent disappointment in the search results... See more

Artificial intelligence

Customers had negative experiences with artificial intelligence, expressing widespread disappointment... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I really really wanted to keep this browser as my default on my iphone but by god it is so incredibly slow. 90’s dial up slow. Which is such a shame because I like the ethos behind it - no tracking, n... See more

Rated 2 out of 5 stars

Tried to use this, primarily for its security features, but just so much else is missing. First, I have minor sight problems so the ability to change text size and font is important. But there... See more

Rated 2 out of 5 stars

Am trying other search engines to get away from "ai-overviews". Was looking for a specific phone on a very popular website to compare items. It did not show that website, only the wiki entry and news... See more

Rated 3 out of 5 stars

I was using your website for the AI advise for starting up my business. Had been navigating in this website for three days, going well with all the advise, navigation and information. Then right in t... See more


Company details

  1. Search Engine Company

Written by the company

Privacy, simplified. One supercharged app, multiple types of privacy protection. Private search, browsing, email, and more.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

647 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

All reviews

(647)

130 reviews in the last 12 months

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Rated 1 out of 5 stars

If you thought Google was useless

If you thought Google was useless, try again. DuckduckGo is the most useless of them all. Bing is better. They promise so much and all they do is return the exact same USELESS results Google does. Don't install their extension either! They'll just steal your data without providing nothing in return.

24 November 2024
Unprompted review
Rated 1 out of 5 stars

DON'T WASTE YOU TIME-BAD

Don't waste your time. I have downloaded and installed it but cannot use it . No customer service phone number so don't bother getting it unless you are a computer pro or want to spend hours trying to research it, Oh and the chat line doesn't work either- BAD-BAD-BAD all the way

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I have to say I don’t understand why…

I have to say I don’t understand why everyone is rating this app so low? I love it, not having to see constant bombardment of ads is so nice. Open any other browser and you see hundreds of them in just a few moments. Its nice to know you can search anything and not have big brother standing over your back watching everything you search or do online. Is it perfect? Nope but nothing is. But it’s the closest more than any other browser out there. I heard many things about Brave being really close to the same privacy so gave them a try. But their interface is confusing, bulky and very distracting. I’ve been using this browser now for over 5 years with no problems logging into my personal accounts and website’s . Easy to navigate and very clean layout. If you want straightforward clean interface and private browsing, then go no farther get the Duck. 🦆

12 November 2024
Unprompted review
Rated 1 out of 5 stars

Duckduckgo works TOO well!!

Duckduckgo works TOO well!!! I downloaded it over a week ago. I never could log into my bank account online (after entering the right username and password numerous times. I finally got the credit union to help me with that (should have been duckduckgo), but no way to reach them. At 9 days, I still can't log into my PAID e-mail account (which I've had for over 20 years), nor can I send a message to my e-mail provider about this problem BECAUSE they want me to log into my e-mail account. If I go this week without accessing my e-mail account, I shall DROP DUCKDUCKGO like a rotten carcass and go back to my old provider (and hope they didn't keep me from logging in, like duckduckgo did!!!

21 October 2024
Unprompted review
Rated 3 out of 5 stars

After been using it for about 3 months…

After been using it for about 3 months I've found some things have changed when I search, some better some worse. Like I've just tried searching tonight's football results on BBC and when I click the website it's trying to show me results from two years ago, very random. Also if you sell stuff on
"Vinted", you'll know when you go to send the parcel through Inpost you'll get a QR code for your receipt when you shut the compartment door. For some reason with DuckDuckGo you have to go through one of them security " find the bicycles or roads " screens to show your not a robot and even when you've done that, nothing happens so you can't get your receipt emailed to you. Wheras before when I didn't have this server it was all straightforward and worked but now I can't get my receipt. But on the plus side when in the internet, especially like sky sports , I don't have side ads and other ads squeezing up my screen area and becoming a nuisance. So overall it's 50/50 and still have to have a Google search bar to get the best results. Unfortunately as DuckDuckGo is my main bar I still have the "Vinted" problem

24 October 2024
Unprompted review
Rated 1 out of 5 stars

Great idea but clearly still needs development

I love the idea of a real alternative to the woke and intrusive googles and microsofts of this world, BUT, duckduckgo stopped my computer working correctly. For example. It disconnected my gmail accounts from outlook and threw up a raft of errors. I could only restore normal ops by uninstalling duckduckgo, which is in itself difficult. You know you are likely to encounter resistance from the googles and microsofts so get out in front of it and post easy to understand instructions for each way duckduckgo causes integration issues. Because right now, although commendable, your product behaves like a mid stage beta with limited search capabilities as another unwelcome bonus

16 October 2024
Unprompted review
Rated 5 out of 5 stars

I use Duckduckgo with Supermium browser…

I use Duckduckgo with Supermium browser on Windows XP (as recommended) and Adblock for the same browser, on a proper desktop computer. It works perfectly fine for me. I have never had (or want) a mobile telephone and have never used 'social' media or subscribe to anything at all. I find it a little slow with video sometimes but I can live with that (mainly YouYube).

8 October 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE of MOSSAD

This is an Israeli platform. If you are willing for MOSSAD to track your every move, go right ahead. We've all seen how Israel blows up Pagers, 2-Way Radios and TV's.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Best app protection and best search engine

Best and fast browser when you know how set it right. Better apps protection on your phone. Scroll down the top of your phone to see app protection notification and then open it and scroll down again to see view app and click on it to activate all the buttons. Best protection for all browsers.
No unnecessary ads. All your search are protected.
I'm using it on my android and surface pro 9 for 3 months now
It work perfectly 🥰

29 September 2024
Unprompted review
Rated 4 out of 5 stars

More freedom

Better search results then Google no Reddit Quroa bias . Does not seem to be as obsessed with social engineering as google . Reminds me of how google was before they started their data drain of peoples lives and every other search result did not return stupid opinons on Quora or Reddit .

29 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and secure

I love Duckduckgo. It has blocked over 80,000 tracking attempts from other websites and it's great.
No pop up annoying ads and no issues at all. I've had a complete positive experience with them, so much so, that my family have switched to them from Google also.

22 September 2024
Unprompted review
Rated 1 out of 5 stars

Useless

I searched for my Village web site, which has in excess of 500 pages.
Found nothing, although it comes as No1 on the Google search engine

20 September 2024
Unprompted review
Rated 5 out of 5 stars

I love duckduck and best browser I’ve ever ued.

I love duckduckgo search engine on my iphone and my windows 10 desktop. Never no pop ups and no advertising. It never redirects me to a site when im browsing.
I don’t do email i go to chrome browser when i do my gmail. I don’t know what everyone complaining about I find duckduckgo a good search engine. I get hijacked and redirects me to other sites on chrome browser, and yes i have the extension on chrome; this doesn’t happen on duckduckgo browser. I do have it as my default browser on DuckDuckGo. Love it. No complaints.

17 September 2024
Unprompted review
Rated 1 out of 5 stars

unable to remove duckduckgo from laptop

Immediately after installing duckduckgo there were glitches. The browser could not eben connect to my own website. Error messages for no reason. Slowed down my whole system. I uninstalled it awhile back only to have it all of a sudden update the other day. It is still in the background and can not be found to remove it.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish! Not fit for purpose. This was okay to begin with, but a little while ago tabs started to crash and now it's a daily occurrence with multiple crashes and the final straw today it completely froze my computer and I had to do a hard boot to resolve it. Pages load at dial up speed, the search results all start with sponsored results which are irrelevant. I refuse to use Google Chrome or Edge, but I will have to find something that actually works. DuckDuck has to go!

17 September 2024
Unprompted review

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